Afghanu Rugs (afghanu.com) has a 4.9 out of 5 rating on OK.one, based on 53 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; 17 of them were added in the last 12 months. Last updated 2026-08-10.
Responsive to inquiry and honesty. Rugs are great too.
Hi Bertha, Thank you so much for your kind review! We’re glad you appreciated our responsiveness and honesty, and even happier to hear you love your rugs. We truly appreciate your support! Best, Afghanu Team
Our rug arrived yesterday. We are thrilled with the quality and design.
Hi Mary, Thank you so much! We’re delighted to hear that you love the quality and design of your new rug. We hope you enjoy it for many years to come! Best, Afghanu Team
Beautiful, well made rug. Rich colors and wonderful design! I will purchase more.
Hi Morton, Thank you so much for your kind review! We’re delighted that you love the quality and design of your new rug. We hope you enjoy it for many years to come! Best, Afghanu Team
Very satisfied with our purchase. The rug received very quickly and it looks exactly the same as described online! Very good quality rug and lovely colours
Hi Caroline, Thank you so much for your kind review! We’re delighted to hear that you’re happy with the rug, its quality, and the colors. We truly appreciate your support and hope you enjoy it for many years to come! Best, Afghanu Team
Very satisfied. Amazing communication and delivered on schedule. Thank you very much.
Hi Larry, Thank you so much for your kind words! We’re thrilled to hear you’re satisfied with our service and delivery. It was a pleasure working with you—hope to assist you again in the future! 😊 Best, Afghanu Team
“I recently ordered a handmade Afghan rug, and I couldn’t be more thrilled with my purchase. The craftsmanship is impeccable, with an incredibly detailed thread count that speaks to its high quality. The colors are absolutely stunning and perfectly match what was shown on the website—if not even more vibrant in person. I must also highlight the outstanding customer service provided by Mr. Baktash Eskandary. He was extremely helpful throughout the process, answering all my questions and ensuring the rug was shipped straight from Afghanistan with care. His professionalism and dedication made this experience truly exceptional. If you’re looking for a beautiful, authentic Afghan rug with remarkable quality, I highly recommend this seller. Thank you, Mr. Baktash, for such a wonderful addition to my home!”
Hi Ahad, Thank you so much for your kind words and thoughtful review! I’m thrilled to hear that you love your rug and had a great experience with our service. It was a pleasure assisting you, and I’m so glad the rug exceeded your expectations. If you ever need another piece or have any questions, feel free to reach out—I’m always happy to help! Best regards, Afghanu Team
Very quick shipping and item exactly as described
Hi GG, Thank you for your kind words! We’re thrilled to hear you’re happy with the rug and our service. Let us know if you need anything else—we’d love to help again! 😊 Best, Afghanu Rugs
I really liked the color and quality of the rug.
Hi Kirk, Thank you so much for your kind review! We’re thrilled to hear that you love the color and quality of your rug. It means a lot to us! Best regards, Afghanu Team
A top quality hand knotted rug direct from the weaver in Afghanistan at a fraction of the cost form other online retailer. The rug is magnificent better than the photos.
Hi James, Thank you so much for your wonderful review! We're thrilled to hear that you love the rug and that it exceeded your expectations. Best regards, Afghanu Team
The rug is as gorgeous as pictured. The colors are vivid, and the design beautiful. Thank you!
Hi Cynthia, Thank you so much for your kind words! We're thrilled to hear that you're happy with the rug and that it’s as beautiful as you expected. If you ever need anything else, feel free to reach out! Best regards, Afghanu Team
I have been loving the rugs, Persian, Afghans, Bokhara and Pakistani rugs and now found the one Afghanu The best manufacturer and supplier of the rugs. Always delivers quality and great service.
Hi Abdul, Thank you so much for your kind words and wonderful review! We're thrilled to hear you've been loving the rugs and appreciate your support. It means a lot to us that you see us as the best in delivering quality and service. Best regards, Afghanu Team
Great quality product and responsive customer service - recommend!
Hi Priya, Thank you so much for your kind words! We're thrilled to hear you're happy with the quality of the product and our customer service. Your recommendation means a lot to us! Best regards, Afghanu Team
We were nervous as you can expect. But everything was as stated and rug arrived as scheduled. Wife was very pleased with the purchase. Rug was fabulous.
Hi Greg, Thank you so much for your kind review! We completely understand the nerves that come with ordering, and we're thrilled to hear that everything went smoothly. It’s great to know you’re happy with the purchase! Best regards, Afghanu Team
We would like to comment on the seller’s below reply to our first review, and unfortunately, I must express my disappointment with the lack of integrity and responsibility demonstrated by the seller in addressing our issue with a faulty rug. Despite the clear evidence of the rug’s defects, the seller has continuously refused to take appropriate action. To set the record straight, we have never once refused to return the faulty rug. On the contrary, we have been diligently trying to resolve this matter since our initial contact with the seller. Our email dated 9 March 2024, requesting assistance with the return, remains unanswered to this day. This lack of response is unacceptable, especially considering the faulty nature of the goods. Additionally, we would like to comment on the seller’s reply to our first review, where they claimed we refused to return the rug. This assertion is simply untrue and serves as a further example of the seller’s misleading statements. Under Ohio consumer law, it is clear that consumers have rights when it comes to receiving defective products, and the seller’s actions are in direct violation of these rights. Instead of taking responsibility for their defective product, the seller has attempted to shift the burden onto us by insisting that we cover the return shipping costs. This is not only unjust but also goes against consumer rights. The seller even went as far as providing a private address of a friend in Birmingham, who was not involved in the original sales transaction. This absurdity further highlights the seller’s lack of professionalism. The UK bank has unfortunately suffered a loss due to the seller’s unfair and deceptive sales tactics. It is appalling that the seller would choose to engage in such behavior, disregarding their obligations to conduct sales in accordance with consumer rights. Moreover, the seller has suggested that we pay for return shipment, which would amount to hundreds of pounds due to the rug’s weight of 10kg. Given the lack of trust instilled by the seller’s actions and their unacceptable sales policy, we are understandably hesitant to invest further funds into this matter. In conclusion, the seller’s refusal to acknowledge the faulty nature of the rug and their attempts to evade responsibility are highly disappointing. I caution future buyers to be wary of this seller’s unethical practices and disregard for consumer rights.
Ordered a map of Afghanistan Rug. First time ever buying a rug from overseas, and it was a great experience. They were accommodating, and whether if you know Farsi or Pashto or English it can be done.
Dear Hashmat, Thank you so much for sharing your positive experience with us! We're thrilled to hear that your first overseas rug purchase, especially the map of Afghanistan Rug, met your expectations. Enjoy your new rug! Best wishes, Afghanu Team Baktash
Very professional throughout the whole experience. There was a problem where the rug we ordered had been sold without being recorded properly and they curated a list of alternatives based on our design choices and resolved the problem with no hassle, stress, or extra cost.
Hi Damien, Thank you so much for your kind review! We're thrilled to hear that you had a positive experience with us, despite the initial mix-up. We always aim to make things as stress-free as possible, and I’m glad we could find the right solution for you. Best regards, Afghanu Team
I just received the rug and really like it. Afghanu rug company was easy to work with. The rug was pictured accurately on the website
Dear Mehreen, We're thrilled to hear that you're happy with your new rug and found your experience with Afghanu.com seamless and satisfactory. Enjoy your rug, and we look forward to serving you again in the future! Best, Afghanu Team
Very pleased with the final product. The process from concept to loom to final delivery progressed smoothly. I will order another piece for sure.
Dear Ara, Thank you so much for your kind words and for sharing your positive experience! We're thrilled to hear that you're pleased with the final product and the entire process. Looking forward to creating another beautiful piece for you in the future! Regards, Afghanu Team
They patiently took videos of multiple carpets for us and shipped them super fast. Carpet looks great and it feels to be great quality.
Dear Umut, Thank you for your kind words! We're thrilled to hear you're happy with your carpet and our service. Enjoy your new rug! Best, Afghanu Team
I liked the whole buying experience. The customer service is good and responsive: there was a slight hiccup with the customs duty, but the issue was quickly resolved. Finally, the rug is really beautiful.
Dear Kirill, Thank you for sharing your experience! We're glad to hear you enjoyed our service and that the rug met your expectations. Enjoy your beautiful rug! Best, Afghanu Team
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