Airpark Newark (airparknewark.com) has a 4.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 25% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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JohnTurnbull · 1 review · Verified ·
★★★★★
Was an easy experience
Was an easy experience. Just not sure why I was picked up on Sunday after my flight, the van was full of customers, and the driver just dropped me off on the street outside the lot. I was only one to get off. Not sure who all the other people were!
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Cheryl Jones · 1 review · Verified ·
★★★★★
Easy access
Very convenient and hassle free!
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JOANNA ENGLE · 2 reviews · Verified ·
★★★★★
Clean and well lit lot
Clean and well lit. Felt like the lot was very secure. Friendly and fast shuttle service to airport
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Vincent A Barbato · 4 reviews · Verified ·
★★★★★
This place is nothing short of…
This place is nothing short of OUTSTANDING in every way !!!!!
i absolutely love the whole operation - i TOTALLY AND HIGHLY reccomend
VinnyB
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AngelaBooher · 1 review · Verified ·
★★★★★
I waited for a shuttle for an hour
I waited for a shuttle for an hour, I tried calling but customer service was closed with no information on how to contact the shuttle to let them know I was waiting. I emailed and I still have yet to receive a reply. My end time to pick up my vehicle was at noon, the shuttle came at noon....I am happy that I was not charged extra.
I have used this parking area since I moved to New York in January, I really like it so I understand due to this pandemic. Would like it to be easier to contact someone if shuttles are running only every hour.....I have plenty more trips to make this year.
Thank you
Reply from Airpark Newark2020-04-23
Ms Booher
Sorry for the confusion. The driver is supposed to give you a card with a a phone number that goes directly to the bus. It is our regular card but he was supposed to right a new temporary phone number on it. If he didn't, I am sorry. I would fire him but he is one of the OWNERS!! lol Needless to say, as you see we are having a tough time right now. Just trying not to lose the business.
Could you e-mail me the phone number you called so I can see where we screwed up. All numbers are supposed to go to the phone in the shuttle bus.
Mike
[email protected]
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Luz Wason · 1 review · Verified ·
★★★★★
Great customer service ..took care in…
Great customer service ..took care in covid 19 pandemic.highly recommended..appreciate it..
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K Kelly · 1 review · Verified ·
★★★★★
Best experience
I had a great experience from beginning to end! Easy to find. Nice new lot. When we parked our car the shuttle driver pulled around to our vehicle to load our luggage rather than making us walk to the shuttle stop which was really nice bc it was freezing cold out. The driver was nice and friendly. The shuttle was very clean and new. We headed to the airport within a few minutes after picking up another customer. It is close to the airport. I stress about flying and everything went so smooth it was a great start. When we arrived at the shuttle pickup spot at the airport to return back to the car after our vacation, I was concerned it was almost midnight and thought we might have to wait in the cold for the shuttle but it came within 5 minutes. Was fantastic.
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Joanne Gills · 2 reviews · Verified ·
★★★★★
Great experience that we will do again
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Lou · 7 reviews · Verified ·
★★★★★
The parking lot is very convenientsafe and secure
The parking lot is very convenient, secure, and safe. I was picked up by the driver who was extremely knowledgeable and explained the procedures clearly when I came back. To my surprise I had the same driver pick me up and was greeted and treated very well. The price for parking was extremely reasonable so I would highly recommend this service for your next trip.
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c garcia · 3 reviews · Verified ·
★★★★★
Parking was easy
Parking was easy. Driver was super courteous and helpful. As a first time customer he gave us a rundown and showed us where to find the shuttle when we returned. Easy in/out!
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CurtisWainwright · 1 review · Verified ·
★★★★★
We had to wait almost 45 minutes for…
We had to wait almost 45 minutes for the shuttle to pick us up after we returned from our trip, even though they run "every 15 minutes on the dot".
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Jelisa. S · 1 review · Verified ·
★★★★★
Great customer service
Great customer service. Easy to maneuver parking lot. Reliable pick up and drop off. Affordable not overpriced like similar airport services.
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James Harrison · 1 review · Verified ·
★★★★★
All a little wait to be picked up no…
All a little wait to be picked up no problem
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Joe Murphy · 1 review · Verified ·
★★★★★
Best parking lot
Fast and easy. Very professional and helpful
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Ernst · 2 reviews · Verified ·
★★★★★
Great place to park your car
Great place to park your car. Easy to get to from Rt 22
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Steven Morgan · 1 review · Verified ·
★★★★★
Clean parking area
Clean parking area, prompt pick up from shuttle.
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Patrick Hurley · 1 review · Verified ·
★★★★★
Great experience
Great experience, prompt and courteous drivers!
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Jay Nelson · 1 review · Verified ·
★★★★★
Top Notch
So easy to NJTP. Top quality personnel. Hope you all survive this downturn.