Excellent experience with Mr
Excellent experience with Mr. Phillip
Reply from AirTkt2024-11-18
Hi Sabina, We're thrilled to hear about your positive experience. We appreciate your kind words about Mr. Phillip.
About AirTkt
Data updated- Website
- airtkt.com
- Category
- Travel & Vacation
- Location
- United States · Los Angeles
- Status
- Unclaimed
- Last 12 months
- 6 reviews
- Replies to negative
- 44% (7/16)
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Is AirTkt legit?
AirTkt (airtkt.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 44% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Excellent service!
Reply from AirTkt2024-11-18
Hi Dr. Hall, We appreciate your kind words and are thrilled to hear that you had a positive experience with our customer service team.
very great a service
Reply from AirTkt2024-11-18
Hi Dear, Thank you for your kind words. We're thrilled to hear that you had a great experience.
BEWARE!!
The airline changed the flight time. AirTkt sent me a text and an email advising me I would miss my flight if I did not confirm the time change. They then proceed to charge my card a $15 per ticket to reissue the exact same ticket. I called for a refund and to have my credit card removed from their file because I did not authorize for them to keep it on file. They ignored my request for my card to be removed, told me that I would not be refunded and then hung up on me. Terrible, deceptive site. Even worse customer service. DO NOT BOOK with them. My name is not that common. You can find my transaction. Don’t try to make it appear that you are willing to help or that I have not conducted busy with your shady site. I called twice and was told the same thing over and over. I asked repeatedly to have my credit card removed and told twice that the card is on a secure site and on my third ask, hung up on. For potential customers, if your airline changes the time of your flight, you will get an email from Airtkt asking you to confirm to have your ticket reissued/re-validated, DONT DO IT! The service is COMPLETELY unnecessary and they will charge your card on file for it. Just simply go to the airport at the updated time.
Reply from AirTkt2024-11-18
Hi Toray, We tried to open your booking details but somehow we are unable to pull up any reservation record associated with this email and name, please provide your 10 digit booking ID so that we can assist you with this accordingly.
Good
Good ......
Reply from AirTkt2024-11-18
Hi Robert, Thank you for your kind words. We're thrilled to hear that you had a great experience.
Flight
The price was right
Reply from AirTkt2024-11-18
Hi Debra, We're so glad you found the price to be right.
All good and fast
Reply from AirTkt2024-11-18
Hi Dear, Thank you for your kind words. We're glad you had a positive experience.
Good services
Reply from AirTkt2024-11-18
Hi Lazaro, Thank you for your kind words. We're thrilled to hear that you had a great experience.
Easy booking
I get easy access to book the ticket.
Reply from AirTkt2024-11-14
Hi Dieudonne, We appreciate your positive feedback and are glad you found our booking process easy.
Customer service was most helpful
Reply from AirTkt2024-11-14
Hi Virginia, We're so glad to hear that you had a positive experience with our customer service team. We strive to provide excellent support to all of our customers, and we're happy to know that we were able to meet your needs.
Excellent service
Excellent service, conveniently availability, and fair prices! Thank you!
Reply from AirTkt2024-11-14
Hi Mireya, We appreciate your kind words and are thrilled to hear you had a positive experience with our service. Your satisfaction is our top priority, and we strive to provide convenient and fair options for our customers.
Very helpful and affordable
Reply from AirTkt2024-11-18
Hi Ana, Thank you for your kind words. We appreciate your feedback and are glad you found our service helpful and affordable.
great service and he resolve my problem…
great service and he resolve my problem fast.
Reply from AirTkt2024-11-14
Hi Migdalia, Thank you for your kind words! We're thrilled to hear that you had a positive experience and that your issue was resolved quickly. We strive to provide excellent service to all our customers.
Easy
Easy, convenient and fast
Reply from AirTkt2024-11-14
Hi Mary, We appreciate your kind words and are thrilled to hear you found our service easy, convenient, and fast. We strive to provide a seamless experience for our customers, and your feedback motivates us to continue doing so.
Lina or Lena at Extension 211 is a great customer service professional
Lina or Lena at Extension 211 is a great assistant. She helped me conveniently booking my RT flights in an efficient timeframe with friendly and professional interactions. Kudos to her!
Reply from AirTkt2024-11-18
Hi Kim, We are delighted to hear about your positive experience with our assistant. We appreciate your kind words and recognition of their helpfulness and efficiency. We strive to provide excellent customer service, and we are glad that our assistant was able to assist you with your travel needs.
Great getting flights
The man helping me get flights was very friendly, respectful, and easy to understand! He also saved me money.
Reply from AirTkt2024-11-13
Hi Dee, We appreciate your kind words! We're thrilled to hear about your positive experience. We strive to provide exceptional customer service and are glad you found our representative helpful and knowledgeable.
Very good Customer Service!!!!
Reply from AirTkt2024-11-14
Hi Renae, Thank you for your kind words! We're thrilled to hear you had a positive experience with our customer service team. We strive to provide excellent service to all our customers, and your feedback means a lot to us.
Simplicity in website usage
Reply from AirTkt2024-11-13
Hi Bob, Thank you for your kind words. We are thrilled to hear that you find our website easy to use. We strive to create a seamless and intuitive experience for all our customers.
Great prices
Great prices! Use friendly website!
Reply from AirTkt2024-11-13
Hi Althea, We appreciate you taking the time to share your positive feedback. We're glad you found our website easy to use and our prices competitive.
GREAT
The representative was very professional and patient and efficient.
Reply from AirTkt2024-11-14
Hi Danielle, We appreciate your kind words. It's wonderful to hear you had a positive experience. We're committed to providing excellent customer service.