Alaska Car Transport (alaskacartransport.com) has a 4.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
staff at port of tacoma were very friendly and helpful
Thank you for your feedback! We’re glad to hear the staff was friendly and helpful. We appreciate you sharing your experience!
Was kept up to date on locations through tracking process and once the trucker picked up my vehicle they let me know a time frame and everything would definitely use again if needed
Thank you for your feedback! We’re glad you were kept updated throughout the transport process and that the carrier communicated clearly regarding the pickup and delivery timeframe. We truly appreciate your business and would be happy to assist you again in the future!
Our vehicle arrived in excellent condition. The delivery driver was polite and professional.
Thank you for your feedback! We’re glad to hear your vehicle arrived in excellent condition and that the carrier provided polite, professional service. We appreciate you choosing us and hope to assist you again in the future.
The communication is excellent and timing very reliable. It was very affordable as well! I highly recommend Alaska Transport !!!
Thank you for your kind feedback! We’re glad to hear that you found the communication clear, the timing reliable, and the pricing affordable. Providing a smooth and dependable experience is always our goal, and we truly appreciate your recommendation. We look forward to assisting you again in the future!
They were able to accommodate me on short notice. Car arrived on time without a scratch.
Thank you for your feedback! We’re glad we could accommodate your request on short notice. It’s great to hear everything arrived safely and in perfect condition. We truly appreciate you trusting us with your transport!
Well organized, helpful, easy drop off and pick up. Would use their services again. A+
Thank you for your review! We are so glad to hear everything was well organized and that the drop off and pick up process was easy and smooth. We truly appreciate your support and look forward to assisting you again in the future!
Fast, liable, and great customer service from when you book till the car arrives. My go to all the time when shipping my cars. Thank you! Very dependable!
Thank you for your kind feedback! We’re glad to hear you had a positive experience from start to finish. We appreciate your continued support and look forward to assisting you again in the future!
The best compliment I can give is that it was easy!!
Thank you for your feedback! We are so glad to hear the process was easy. That is exactly what we strive for. We appreciate your support and look forward to assisting you again in the future!
Getting a great quote and having it honored. Easy to ask questions and quick replies on the Alaska Car Transport team.
Thank you for your feedback. We’re glad to hear the process was easy and that our team was able to answer your questions quickly. Clear communication and reliable service are very important to us, and we truly appreciate you choosing us for your transport needs.
Thank you for your feedback! We’re glad to hear you found the service helpful and friendly. We appreciate your support and look forward to assisting you again in the future.
When you’re moving from Tennessee to Alaska you want a company you can trust. They were helpful, timely and would recommend them to anyone!
Thank you for your kind words! We’re thrilled to hear your move went smoothly and that our team could provide helpful and timely service. We appreciate your recommendation!
A very professional company. They took car of my car, and prior to this, my son used them to ship his truck. Everyone in the office, to Everyone I dealt with that worked in the yard, all were courteous and professional. I would recommend this company to anyone that needs their vehicles shipped. They are worth more than 5 stars. Thanks, Jimmy wood
Thank you for your wonderful feedback! We’re glad to hear you had a positive experience. Our team strives to provide professional and courteous service at every step, and we truly appreciate your recommendation.
Your team has excellent customer service skills: they are patient, while being thorough and friendly. I called several times prior to booking to clarify process, costs, etc - and everytime folks were so kind and willing to talk me through everything. For something as foreign and stressful as shipping a personal car - this was invaluable.
Thank you so much for sharing this thoughtful feedback. We’re truly glad to hear that our team was patient, thorough, and friendly each time you called. Shipping a personal vehicle can absolutely feel unfamiliar and stressful, so knowing that our representatives were able to walk you through the process, clarify the details, and provide reassurance along the way means a great deal to us. Providing clear information and supportive service is something we strive for, and we’re grateful you took the time to recognize the team’s efforts.
Very easy process. My car arrived in Tucson on time without any issues
Thank you for your feedback. We’re glad the process was simple and that your vehicle arrived in Tucson right on time without any issues. That’s exactly the kind of experience we aim to provide.
Very smooth process from the beginning till the time I received my car.
Thank you for your kind feedback! We’re happy to hear everything went smoothly from start to finish. We truly appreciate you choosing us and look forward to assisting you again in the future.
I have used ACT in the past with great success, which is the reason I used them this time. I know getting my truck from Anchorage to Fairbanks can vary in time based on weather. I have reached out multiple times to ACT, which continues to say when it arrives they will contact me. I have been told that messages have been sent to management, and they would reach out to me. At this point, no-one has reached out to me. My frustration is because there is not ETA so I can make appropriate plans while it is on the way. If it is going to be a few days, that is one thing, but if it is going to be an extra few weeks, then that affects what I do. I just want some ETA and response.
We sincerely apologize for the frustration this has caused and appreciate you taking the time to share your experience. Our Customer Service team has spoken with you and provided an update regarding your shipment. We understand how challenging the situation has been and apologize for the frustration it has caused.
Transport was fast and easy. Vehicle arrived a day early which was great. Only thing I would say is ACT and MATSON need to work together to update their transportation specifications. There was a lot of things I read on the initial paperwork that when speaking with MATSON at drop off didn’t apply when shipping to the lower 48 and was only specific to Hawaii that wasn’t stated in the paperwork; a lot of money could have been saved had it been noted in the paperwork.
Thank you for taking the time to share your experience. We’re glad to hear the transport was fast and easy and that your vehicle arrived earlier than expected. We appreciate you sharing your feedback regarding the paperwork and how certain requirements were presented. Comments like this are helpful and allow us to review how information is communicated so we can continue improving the customer experience. Thank you again for choosing us.
The car arrived on time and in good condition.
Thank you for your feedback! We’re glad to hear your vehicle arrived on time and in good condition. We appreciate your business and the opportunity to assist you.
When I arrived at the port to drop off my vehicle, I was told that my scheduled drop-off date was the day prior. This was despite the fact that I had the correct drop-off date from Alaska Car Transport in writing. As a result, it became a scramble to get my vehicle onto the boat in time. Once my vehicle arrived at its destination port, I received a call from the driver who was transporting my vehicle the remaining eight hours to me. He stated that Alaska Car Transport was not answering their phones and that they needed the company to release the cargo. I then had to call Alaska Car Transport myself to request that they complete this step. I was promised port-to-door service and paid for port-to-door service. However, the driver instructed me to meet him at Lowe’s in my town. After waiting there for over 45 minutes, he called and clarified that he actually meant the Love’s truck stop, which was another 20 minutes out of my way and outside of town. Overall, my experience working with Alaska Car Transport was stressful and unpleasant, and the service did not align with what was promised.
We sincerely apologize for the stress and confusion you experienced during your vehicle transport. On 12/22, you advised us that you wanted to change your drop-off date to 12/30, and we immediately notified the port of the updated schedule. We regret that this adjustment still caused some inconvenience upon arrival. Regarding the delivery, we apologize for the confusion about the meeting location with the driver. The carrier should have been clearer about where he intended to meet you, and we understand how this added to your frustration. We always strive to provide door-to-door delivery; however, in certain circumstances, the carrier may need to ask the customer to meet them at a safe and legal location. As outlined in our Terms of Agreement, if pickup or delivery at the agreed-upon location is impossible or impracticable due to weight restrictions, low trees, small roads, or other obstacles, customers may be asked to meet the driver for loading or unloading. We understand that this experience was stressful, and we are truly sorry that the service did not meet your expectations.
Alaska Car Transport Review Alaska Car Transport provided an outstanding experience from start to finish when shipping a car from Tacoma to Anchorage. The entire process was smooth, efficient, and stress-free. Communication was clear and consistent, with friendly staff who were always ready to answer questions and provide updates along the way. The dropoff in Tacoma was smooth, and the delivery in Anchorage happened exactly as scheduled. The car arrived in perfect condition, showing the company’s attention to detail and care in handling vehicles. The team’s professionalism and courteous attitude made the experience even better, turning what could have been a complicated process into a simple and reliable one. Alaska Car Transport stands out for its quick turnaround, excellent customer service, and trustworthy handling. Highly recommended for anyone needing to ship a vehicle to or from Alaska.
Thank you so much for this thoughtful and detailed review! We’re thrilled to hear that your experience was smooth, stress-free, and met your expectations from start to finish. We truly appreciate your trust and recommendation.
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