Allfreshseafood.com (allfreshseafood.com) has a 3.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. Opinions are polarized: 72% rate it 4 stars or higher while 25% give 1 star; The business has replied to 28% of negative reviews; 40 of them were added in the last 12 months. Last updated 2026-08-10.
Incredibly great taste and meticulously packed arrived on time will definitely buy this again🕺
Dear Herc, Thank you for the awesome feedback! We’re thrilled to hear everything arrived on time, perfectly packed, and tasting great. Can’t wait to serve you again soon — we’ll have the seafood ready whenever you are! All the best! Team All Fresh Seafood – Customer Support
I confess that I was skeptical about buying whole cooked lobsters and having them shipped in warm weather. So I was pleased that they arrived in perfect condition and made delicious easting. If you are willing to do the disassembling, this is a cheaper alternative to lobster meat already shelled.
Hello, Thank you for sharing your experience! We’re so glad to hear the whole cooked lobsters arrived in perfect condition and that you enjoyed them. You’re absolutely right — if you don’t mind doing the disassembling, they make a delicious and more economical alternative to pre-shelled lobster meat. We’d love to show our appreciation by sending you a gift card for your next order. Please email us at [email protected] , and our team will take care of the details for you. All the best! Team All Fresh Seafood – Customer Support
I spent $125 on two types of fish. When it was delivered I opened it immediately only to find Scallops and Salmon that was warm to the touch. I contacted the company immediately, however they don’t answer their phone. I was directed by their recording to email them and they would get back to me by the end of business. THEY DID NOT. I have called and emailed every day for eight days. They called once, it didn’t wish to discuss the condition of the fish. Six days after originally contacting them, they wanted me to take a video of the spoiled fish (which by then was in the garbage), and said that they NEVER refund for fish shipped. The fish I received was packed in a flimsy box with one bag of water which was also warm. ORDER AT YOUR OWN PERIL. They took no responsibility for their product or the shipping.
Dear Kit, Thank you for reaching out and sharing your concerns — we're very sorry to hear about your experience. We want to clarify that our customer service is available nearly 24/7 through phone, email, and live chat. We’ve looked thoroughly through our system but could not locate any email or phone record associated with your name or order, which may be why you didn’t receive a timely response. We take pride in our responsiveness, with over 12,000 positive reviews on our website highlighting how quickly and effectively we handle inquiries and concerns. Regarding the request for a video showing the product’s condition and temperature at the time of delivery — this is a requirement set by our insurance provider and is clearly outlined in our refund policy. The video allows us to provide concrete evidence that supports any claim of spoilage due to transit conditions, especially in extreme temperatures. Without it, unfortunately, we are unable to issue a refund or replacement. We understand this was frustrating, and we genuinely regret that your order didn’t arrive as expected. We are committed to doing better and welcome the opportunity to assist further if there’s anything more we can do. Team All Fresh Seafood - Customer Support
We’re so glad to hear your order arrived quickly and met your expectations in quality. We’ll be here whenever you're ready for your next seafood order! Team All Fresh Seafood - Customer Support
This is a matter of bait and switch false advertisement. Back in june 2025 they were running as special, a package of main lobster, meat and knuckles for $99.00 I ordered it for my daughter's birthday. This would have been the second or third time I ordered from these people. The first few times I ordered main lobster rolls, and they were delicious.No problem, so I thought I would try something different this time around for her birthday. They were running a special on maine lobster with knuckles in a package, one pound, $99.00 They sent us the wrong package with the wrong meat in it. It was very bitter, tough and very gamey tasting.. my daughter screenshotted the picture and I sent it to them and they said, oh yeah, we sent you the wrong package. We're going to give you an in store credit so you can reorder what you originally wanted; main lobster with knuckles. So here we are 3 weeks later in July 2025. Originally, I was told I would get shipping back as well. Which they did not honor, they made me buy another $50 worth of stuff in order to get free shipping. So I ordered the main lobster meat with knuckles in a package, 1 pound package and then 2 steamed and cooked 1lbs main lobster at $25 each so I can get free shipping. Long and behold, again they sent me the wrong lobster meat in the 1lb package. They lost a customer. I will never do business with them again! Proceed with caution ⚠️ In answer to your response, I have the pictures to prove you wrong, I just can't find a away to up load them here. 1. My daughter never reheated the advertise Maine lobster meat with knuckles, she only uses the meat to make lobster rolls. 2. The fist batch you sent me was advertised MAINE LOBSTER MEAT WITH KNUCKLES, but you sent me wrong meat, YOUR COMPANY EVEN AGREED when I showed them a picture of what you sent me; That's why you gave me a credit. 3. When I REORDERED THE MAINE LOBSTER MEAT WITH KNUCKLES; again you sent me the same lobster crap you did on the first mess up. I HAVE PICTURES WITH THE DATES I TOOK THEM TO PROVE THAT YOU SENT US AGAIN THE WRONG MEAT! I ONLY WISH I COULD POST THEM HERE TO PROVE IT TO YOU AND OTHERS! AND FYI NOT ALL YOUR REVIEWS ARE GREAT! TO ANYBODY READING REVIEWS ON THIS COMPANY, YOU NEED TO READ THE ONE STAR AND TWO STAR REVIEWS, YOU'LL SEE THAT THEY EXPERIENCE THE SAME THING I HAVE.
Dear Theresa, Thank you for taking the time to share your concerns. We genuinely value all customer feedback and would like to respectfully address the situation. First, we fully accept responsibility for the issue with your original order. We acknowledged the mistake and rectified it by providing a store credit so you could reorder the correct item — something we do as a gesture of good faith and commitment to customer satisfaction. Regarding the lobster meat being chewy — we understand your disappointment, but please note that the product you received was fully cooked, as clearly stated in our product description. When fully cooked lobster meat is reheated or cooked again, it can indeed become rubbery or tough. This is a common characteristic of shellfish and not an indication of poor quality. For your second order, we carefully verified the items you selected. We even provided the order confirmation and a screenshot of our chat history confirming that the product sent matched exactly what was ordered. While we understand your expectations may have been different, the item shipped was accurate per your selection — not a bait and switch. As a small family-run business, we take great pride in our products, service, and transparency. We currently have over 12,000 positive reviews from customers who appreciate our attention to quality and care. We are not perfect, but we work hard to make things right when something goes wrong. Sharing inaccurate claims online deeply affects a small business like ours. While we respect your decision not to continue with us, we hope you can understand that we made every reasonable effort to resolve the situation fairly. We truly appreciate the support of our customers and remain committed to doing our best. Team All Fresh Seafood - Customer Support
The lobster claw and knuckle meat I ordered from All Fresh Seafood was great The meat was sweet and tender and reminded me of the lobster meat I had at numerous lobster shack in Maine I'll definitely order this again!
Dear Theodore, Thank you for the fantastic review! We’re so happy to hear the claw and knuckle meat brought back memories of Maine lobster shacks — that’s the highest compliment we could hope for! Sweet, tender, and satisfying is exactly what we aim to deliver. We can’t wait to send more your way! Team All Fresh Seafood - Customer Support
Best Lump Crab meat around! All Fresh seafood's lump crab meat is so fresh and versatile and you can't beat the price! I have used it in a seafood pot pie, as a lump crab cocktail and even with Steak Oscar. The lump crab come in 1 pound containers perfect for any meal so if you grab multiple pounds you don't have to worry about separating the crab. I love All Fresh Seafood and I have never been disappointed!
Thank you so much for the amazing review! We’re thrilled to hear how much you’re enjoying our lump crab meat — and wow, seafood pot pie, crab cocktail, and Steak Oscar? That all sounds delicious! We love that you’re making the most of the 1-pound containers, and we’re honored to be your go-to for quality seafood. Your continued support means the world to us! Team All Fresh Seafood - Customer Support
I’m a single gentleman 70 years old. On June 23, 2025 I ordered lobster meat to make lobster rolls over the summer. The lobster meat was on sale, so I ordered Fresh Lobster Meat, Knuckle & Claw, 1 lb pkg × 4. for $245.95, saving $40. When the order arrived, 2 - 2 pound frozen packages arrived, even though I ordered 4 - 1 pound pkgs. I immediately called customer services. After a review of my order, and explaining to her I ordered 1 pound packages, so I could make and enjoy a couple sandwiches at time - and thawing out a 2 pound package was way too much meat and again my order was for 4 - 1 pound packages, not 2 - 2 lb packages. She told me to make it right, she would give me $30 off my next order. From this conversation, I wrote and sent in a positive review from my experience. On Thursday August 7th 2025, I saw the lobster was again on sale. So I again ordered Fresh Lobster Meat, Knuckle & Claw, 1 lb × 4 for $245.95, the same sale price from my previous order back in June. This time I called them up to make sure they were sending 4 - 1 pound pkgs and to redeem my $30 dollars credit from my previous experience. To my surprise and dismay, the $30 credit was not honored. They told me it could not be used for items that were on sale. They never stated that to me back in June. What’s even more irritating to me is that today’s price was the same price I paid in June for the messed up order that arrived. If I knew that was gonna happen, I would have rejected my original order back in June, letting the credit card company review my order from the pictures and order documents I had in my possession, letting them battle it out. The delivery box slip even on it 4 - 1 pound packages. I cancelled this new order. Over the years I have purchased seafood from many other on line distributors like Great Alaskan Seafood, Wild Alaska Seafood and North Coast Seafood to name a few. From these other distributors, customer service has always been spot on keeping their promise and always making it right if there was an issue. From my experience, I would highly recommend purchasing from a more reputable distributor, and there are many out there. Thank you Phil
Thank you so much for the wonderful review, Phil! We’re thrilled to hear your first experience with us was a great one — from the overnight delivery to the delicious lobster meat and responsive customer service. It means a lot to know we’ve earned your trust, and we’re excited to have you as a regular customer moving forward! Team All Fresh Seafood - Customer Support
The pesto sauce comes with and pairs magnificently the Shellabration prepared scallop meal. These aren’t your typical microwave meals. They are more like a meal prepared by a top chef. The pesto sauce adds the finishing touch making the meal one of my favorites.
Thank you so much for the thoughtful review! We're delighted to hear you enjoyed the Shellabration prepared scallop meal — especially with the pesto sauce! We put a lot of care into making sure our meals feel chef-crafted, even when they’re ready in minutes. Knowing it’s become one of your favorites truly means a lot to us. Team All Fresh Seafood - Customer Support
The ordering process is flawless! This is the second time I have ordered the Jumbo Lump Crab Meat and it is the best crab meat ever! I am so impressed with the quality of the meat! The flavor is fantastic! The crab meat was packaged very well, and it arrived exactly when I wanted it. I will definitely order from here again!!! Karen Martis
Thank you so much for the amazing review, Karen! We’re absolutely thrilled to hear how much you love the Jumbo Lump Crab Meat and that your ordering experience has been smooth from start to finish. It means the world to us to know the quality and flavor impressed you — that’s exactly what we strive for every time. We look forward to serving you again soon! Team All Fresh Seafood - Customer Support
Everything was delicious! The items were very well packed, and the shipping was fast; everything arrived cold. I live in Alabama, so it’s always a challenge to get things cold and fresh, but this time it was excellent. I have already placed my second order and am looking forward to more in the future. I highly recommend it!
Dear Mercedes, Thank you so much for the kind words and recommendation! We’re thrilled to hear everything arrived cold and fresh — especially with the Alabama heat! It's wonderful to know you enjoyed the products and have already placed a second order. We truly appreciate your support and look forward to sending more delicious seafood your way! Team All Fresh Seafood - Customer Support
I ordered Lobster meat as well as a few other seafood's. The lobster meat ordered was a 1 lb pack of claw and knuckle meat.( 69.99 on sale for 59.50) odd the plastic tub and wrapping weighted at 1 lb 1 oz. after removing the meat and juice to a ziplock back on a scale that had the tear weight set. It came to a total of 14.5 oz can you guess what the packing weighted in at? yup 2.6 ounces so i got cheated out of 2.5 oz of lobster meat at a loss of 9.37 sale price or 10.93 if it is not on sale! Now i am left to wonder for a few day while the rest thaws to see how much more i was shorted. and to add to the mess there was a claw chunk that still had the cartilage in it. after voicing my concerns i was offered reward points...what a joke. how about credit toward future order? and i hate company's that hide behind there telephones are require you to email or text them! reply to reply As you notice first they claim to be 100% they do every thing perfect, NO company is perfect! then they toss shade on my equipment and saying the food is delicate so its my fault. then they say the points are a gesture of " GoodWill" 25 cents of goodwill points do not make up for $10 of lost product. They say they value my satisfaction? But not enough to correct the problem! Then say they are available 24x7 but not by phone only email and messaging so they can hide from customers! DON'T WAIST YOUR TIME.
Dear Locoman, Thank you for your feedback — we truly appreciate the opportunity to clarify a few important points. First and foremost, we want to assure you that the weight of all our seafood products is taken very seriously. Our scales are professionally calibrated three times a week by the state to ensure accuracy, and each package is clearly labeled with a stamped weight. The weight shown reflects the net weight of the lobster meat, not including packaging. If you're seeing a discrepancy, we kindly suggest testing your scale to confirm it is properly tared and calibrated. Even small differences in scale accuracy can lead to noticeable variations in measured weight, especially when dealing with delicate items like seafood. As for the reward points you received — those were issued as a gesture of goodwill. According to our records, you did receive the correct product and the correct weight. We always strive to go above and beyond, even when our processes are followed correctly, because we value your satisfaction. We understand your concern regarding customer communication. While we primarily use email and messaging to ensure we have a documented record of every concern, our team is available and responsive nearly 24/7, and we work hard to resolve all issues quickly and fairly. We value your business and would love the chance to serve you again in the future. Team All Fresh Seafood - Customer Support
Great deal. Just delish. I have been shopping here for years now. The King crab is awesome too
Dear Wayne, Thank you so much for your continued support and kind words! We're thrilled to hear you've been enjoying our products over the years — especially the King Crab! It means a lot to have loyal customers like you, and we're so glad you're loving the value and flavor. Team All Fresh Seafood - Customer Support
These South African lobster tails are the best!
Thank you for the awesome feedback! We're so happy to hear you loved the South African lobster tails — they’re definitely a customer favorite for a reason! We hope they made your meal extra special. 🦞 – All Fresh Seafood Team
I ordered what they advertised as "Colossal King Crab Legs". What I received was one almost whole leg (no knuckle or claw) and a bunch of pieces, none of which were even close to the size of the Colossal size I have received from other companies. I could have bought this size in my local grocery store for a lot less. Sorely disappointed!
Very fresh and went really well with dumplings
Excellent sauce I ordered the seafood gyoza and the handmade tamari sauce. It was loaded with garlic and delicious, as were all 3 flavors of the gyoza. I had lobster, shrimp and crab. I'm from the Pacific Northwest of the USA and am always skeptical of frozen seafood. This was the best flavor-forward frozen seafood products I've ever tasted. Thanks!!
Best I’ve found. Fresh, well packaged and arrived on schedule. Looking forward to ordering again.
I recently received the lobster stew and it is the best I have ever tried. I used some lobster from my roll on top and it was even more decadent. I will order again. This company is a favorite of mine.
Friendly,efficient and great quality and service
63 reviews matching