Alpine Shop (alpineshopvt.com) has a 4.5 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Sports and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has not yet replied to negative reviews; 36 of them were added in the last 12 months. Last updated 2026-08-10.
When I ordered an e-gift card for my daughter for Christmas, I gave the Alpine Shop an incorrect email address for my daughter. Hillary was so sweet in helping an old lady fix her mess! Thank you so much for the kind & professional service. I highly recommend the Alpine Shop.
Update: Hillary from Alpine Shops resolved the issue. She worked diligently to find what the issue was and correct it. The resolution exceeded my expectations and she exhibited the highest level of customer service. This experience will let me consider using Alpine Shop again in the future I ordered a gift certificate for my nephew. It was supposed to be sent electronically. He never received it. I sent an email to the customer service address and have never received a response. I may have made an error when ordering but would like to know that. Very poor customer service
I believe Hillary has resolved the issue here. Thank you for updating your reviews.
I had some questions about skis I purchased and Hillary was very responsive and helpful. I ended up returning them for another model based on Hillary’s advice. Could not have been a smoother process. Excited to try my new skis this winter!
63 reviews matching