American Design Studios (americandesignstudios.com) has a 3.9 out of 5 rating on OK.one, based on 51 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 73% rate it 4 stars or higher while 27% give 1 star; The business has replied to 71% of negative reviews; 29 of them were added in the last 12 months. Last updated 2026-08-10.
I wasn’t sure what expect, but American Design Studios blew me away. They took my rough ideas and turned them into a sleek, professional design that really reflects my brand. Communication was straightforward, and they got everything done on time!
Reply from American Design Studios2026-01-22
Dear ,
We are honored to have received your valuable feedback. American Design Studios Team has always appreciated and valued its customer’s reviews and strives constantly to serve them better.
Your reviews and comments help us improve our service and ensure customer satisfaction. We look forward to providing you with best of our services in the future as well.
Regards,
American Design Studios
Absolutely loved my visit to American Design Studios! The talent on display was mind-blowing and the vibe was so positive and empowering. The staff went above and beyond to make sure everyone had a great time. It’s more than just a drag show; it’s a celebration of art, identity and community. Can’t wait to go back!
Reply from American Design Studios2026-01-22
Dear ,
We are honored to have received your valuable feedback. American Design Studios Team has always appreciated and valued its customer’s reviews and strives constantly to serve them better.
Your reviews and comments help us improve our service and ensure customer satisfaction. We look forward to providing you with best of our services in the future as well.
Regards,
American Design Studios
Only wish, more frequent checks-ins. We do monthly, but biweekly might help. Overall, though, totally recommend American Design Studios!
Reply from American Design Studios2026-01-05
Dear ,
We are honored to have received your valuable feedback. American Design Studios Team has always appreciated and valued its customer’s reviews and strives constantly to serve them better.
Your reviews and comments help us improve our service and ensure customer satisfaction. We look forward to providing you with best of our services in the future as well.
Regards,
American Design Studios
M
Mike Kuhar · 1 review · Experienced 2025-12-23 ·
★★★★★
Sad but true
At this point, having worked with American Design Studios for years, I really cannot recommend them to you. They did a good job in the very beginning but not recently. Now, they are very slow, if ever. I paid to have my website updated, but so far it has not been done (1 week so far) even though they said it would be done very soon (hours). They asked me for information that they claimed they sent me but did not. Their invoices are vague and I have to ask for the details of the charges. More important, I have asked that my credit card information be deleted, but they kept it. They are not returning my calls. I agree with the most negative of the reviews here. They have no idea how to run a business.
Reply from American Design Studios2026-03-16
Hello,
We take feedback seriously, but after reviewing our records we could not find your name or project in our client database.
It appears that you may not be a customer of American Design Studios. If you believe this is a mistake and you have actually worked with us, please contact our team directly so we can investigate and resolve the matter.
Kindly reach out to us at [email protected] with your project details.
Thank you.
American Design Studios Team
I had a wonderful experience with American Design Studios for my logo design. The process was smooth and their designs were extremely talented.
Reply from American Design Studios2025-11-24
Dear ,
We are honored to have received your valuable feedback. American Design Studios Team has always appreciated and valued its customer’s reviews and strives constantly to serve them better.
Your reviews and comments help us improve our service and ensure customer satisfaction. We look forward to providing you with best of our services in the future as well.
Regards,
American Design Studios
L
Laura · 2 reviews · Experienced 2025-07-01 ·
★★★★★
Here is the revised version:
Here is the revised version:
⸻
★☆☆☆☆ Very Unprofessional – Do Not Recommend
Terrible experience. The “website” they sent wasn’t even a real site—just one slide with my logo, even after I provided all the menus they asked for. They misrepresented their location, asked for extra money before completing any work, and constantly called me with empty promises. After paying them, the website was never completed at all. They also refused to refund me, so I will be filing a complaint with the BBB. Completely unprofessional. Avoid this company.
Reply from American Design Studios2026-03-16
Hello,
We take feedback seriously, but after reviewing our records we could not find your name or project in our client database.
It appears that you may not be a customer of American Design Studios. If you believe this is a mistake and you have actually worked with us, please contact our team directly so we can investigate and resolve the matter.
Kindly reach out to us at [email protected] with your project details.
Thank you.
American Design Studios Team
c
chris perreault · 1 review · Experienced 2025-09-22 ·
★★★★★
Terrible company
I looked online on Google to see if a graphic company could make me a logo for my school project, the first thing to appear is this website, I told them about my situation and to see if they could help, they did and I gave them my debit card info and everything, at that point my bank notified me that its a scam website and that its fraud but the damage was already done, I called and called to get them to remove my name and everything off there books but they kept telling me I had to pay around 200 bucks to get me off there call list, they where also trying there very hardest to get me to pay more to make a website that I never wanted in the first place, after some time I got a call at work from some company called kindle Avenue, I picked up the phone to see what they wanted and they said my name, my business, and that I wanted to make a website, obviously American design studios is getting another shady business to do there bidding and harass me for chump change. This company needs to be mass reported to the police or something cus its ridiculous.
Reply from American Design Studios2026-03-16
Hello,
We take feedback seriously, but after reviewing our records we could not find your name or project in our client database.
It appears that you may not be a customer of American Design Studios. If you believe this is a mistake and you have actually worked with us, please contact our team directly so we can investigate and resolve the matter.
Kindly reach out to us at [email protected] with your project details.
Thank you.
American Design Studios Team
I purchased logo design services from American Design Studios and was promised a refund on August 18, 2025 (with a 7–15 business day timeline). As of September 7, 2025, no refund has been received. Communication has been poor — texts and chats only repeat the same excuses, emails are now blocked, and no confirmation has been provided.
The company advertises a 100% Money-Back Guarantee, but has not honored it. I have filed disputes with my credit card company and a complaint with the BBB.
Reply from American Design Studios2026-03-16
Hello,
We take feedback seriously, but after reviewing our records we could not find your name or project in our client database.
It appears that you may not be a customer of American Design Studios. If you believe this is a mistake and you have actually worked with us, please contact our team directly so we can investigate and resolve the matter.
Kindly reach out to us at [email protected] with your project details.
Thank you.
American Design Studios Team
Our research lab website (smashresearchlabs.com) has gone offline multiple times while hosted by American Design Studios. Each time, service was not restored promptly, and communication was limited to automated replies or requests for additional funds.
The reasons provided (such as DDoS attacks, storage expansion, or traffic increases) were never substantiated, yet additional payments were requested. This raised serious concerns about reliability and transparency.
As a result, we had to escalate the issue to our university IT department and are now planning to migrate our hosting elsewhere. Reliable web access is critical for academic research, and unfortunately, this service has not met even the basic expectations of uptime and accountability.
I cannot recommend this provider for anyone who needs dependable hosting.
Reply from American Design Studios2026-03-16
Hello,
We take feedback seriously, but after reviewing our records we could not find your name or project in our client database.
It appears that you may not be a customer of American Design Studios. If you believe this is a mistake and you have actually worked with us, please contact our team directly so we can investigate and resolve the matter.
Kindly reach out to us at [email protected] with your project details.
Thank you.
American Design Studios Team
J
Jinny Kim · 1 review · Experienced 2025-02-14 ·
★★★★★
Beware of working with American Design…
Beware of working with American Design Studios.
Our team worked with them for 3 months to develop a company website. Initially, the communication seemed smooth, and the pricing looked reasonable. However, once the site was completed, they claimed that the website violated ADA (Americans with Disabilities Act) compliance and demanded an additional payment.
When we asked for clarification or declined to pay the unexpected fee, they unilaterally shut down the site without prior notice. No written contract was signed, and there was no transparency in the scope of work or responsibilities.
The domain and hosting were controlled entirely by them, which left us with no access to our own website. We now realize this is part of a pattern.
We do not recommend this company and suggest any potential clients demand full transparency and maintain control over their hosting and domain from day one.
Reply from American Design Studios2026-03-16
Hello,
We take feedback seriously, but after reviewing our records we could not find your name or project in our client database.
It appears that you may not be a customer of American Design Studios. If you believe this is a mistake and you have actually worked with us, please contact our team directly so we can investigate and resolve the matter.
Kindly reach out to us at [email protected] with your project details.
Thank you.
American Design Studios Team
JUNK Quality and Service. They just don't listen to the customer
The company billed me twice. I called them and they stated that "I" had approved the logos, which is a flat out LIE! The logos that were sent to me were ALL JUNK!! I ask for a refund several times and they billed my account TWICE!
The JUNK they sent me was NOT approved by me and I am NOT 100% satisfied!!!
I called them and they HUNG UP on me!!! What a BAD company!
Rodney
Reply from American Design Studios2026-03-16
Hello,
We take feedback seriously, but after reviewing our records we could not find your name or project in our client database.
It appears that you may not be a customer of American Design Studios. If you believe this is a mistake and you have actually worked with us, please contact our team directly so we can investigate and resolve the matter.
Kindly reach out to us at [email protected] with your project details.
Thank you.
American Design Studios Team
R
Richard · 1 review · Verified · Experienced 2025-03-15 ·
★★★★★
I am impressed with the quality of work…
I am impressed with the quality of work delivered! The website exceeded my expectations in every way. The creativity and attention to detail were outstanding, making the final product not just functional but visually stunning. The professionalism throughout the process was remarkable, because she had a deep understanding of my needs. Every aspect of the site was thoughtfully designed, ensuring a seamless user experience. I highly recommend this service to anyone looking for a top-tier website. Thank you for your dedication and expertise!
Reply from American Design Studios2025-04-03
Dear ,
We are honored to have received your valuable feedback. American Design Studios Team has always appreciated and valued its customer’s reviews and strives constantly to serve them better.
Your reviews and comments help us improve our service and ensure customer satisfaction. We look forward to providing you with best of our services in the future as well.
Regards,
American Design Studios
P
Paul · 1 review · Verified · Experienced 2025-02-25 ·
★★★★★
American Design Studio was very very…
American Design Studio was very very polite and worked hard to deliver our expectations. He was willing to continue to work on the project until it met our standards and responded in a very timely manner to revision request. It was a pleasure working with him.
Reply from American Design Studios2025-02-27
Dear ,
We are honored to have received your valuable feedback. American Design Studios Team has always appreciated and valued its customer’s reviews and strives constantly to serve them better.
Your reviews and comments help us improve our service and ensure customer satisfaction. We look forward to providing you with best of our services in the future as well.
Regards,
American Design Studios
American Design Studio work is truly EXCEPTIONAL! The website was bug-free and professional, exceeding all expectations. Working with him was a delight thanks to his quick responsiveness and proactive communication. When you work with American Design Studios,
Reply from American Design Studios2025-02-27
Dear ,
We are honored to have received your valuable feedback. American Design Studios Team has always appreciated and valued its customer’s reviews and strives constantly to serve them better.
Your reviews and comments help us improve our service and ensure customer satisfaction. We look forward to providing you with best of our services in the future as well.
Regards,
American Design Studios
I LOVE IT! He was extremely polite, delivered something that suited me, listened to my ideas and responded immediately and was super super kind! I would highly recommend it! I'm going to use my logo design on my profile hahahaha
Reply from American Design Studios2025-02-18
Dear ,
We are honored to have received your valuable feedback. American Design Studios Team has always appreciated and valued its customer’s reviews and strives constantly to serve them better.
Your reviews and comments help us improve our service and ensure customer satisfaction. We look forward to providing you with best of our services in the future as well.
Regards,
American Design Studios
American Design Studios delivered an exceptional experience from start to finish. Their attention to detail is second to none, and they brought my ideas to life in ways I couldn't have imagined. The team took the time to understand my goals and offered valuable suggestions to enhance the final product. Communication was seamless, and I always felt in the loop about progress. The final designs were modern, unique, and exactly what I was hoping for, It's clear that they are passionate about what they do. I'm beyond satisfied with their work and will definitely collaborate with them again.
Reply from American Design Studios2025-01-16
Dear ,
We are honored to have received your valuable feedback. American Design Studios Team has always appreciated and valued its customer’s reviews and strives constantly to serve them better.
Your reviews and comments help us improve our service and ensure customer satisfaction. We look forward to providing you with best of our services in the future as well.
Regards,
American Design Studios
I used their services starting on December of last year up until February 5 logos in total the main one being the company I was creating the other 4 were personal for each of our members. Long story short I cought them using images from adobe stock claiming them as their own designs. When I asked for a refund of atleast one they stopped replying. I was never planning on writing reviews but you guys should investigate before you get sued by using others artwork
Don’t play with me how you going to say I didn’t use your services. Here look me up Invoice #
79538
Due Date :
2023-12-18
# Description Package Date Amount
1 Logo Plus Xmas Special Logo Plus Package
Zed was the one helping me.
Reply from American Design Studios2026-03-16
Hello,
We take feedback seriously, but after reviewing our records we could not find your name or project in our client database.
It appears that you may not be a customer of American Design Studios. If you believe this is a mistake and you have actually worked with us, please contact our team directly so we can investigate and resolve the matter.
Kindly reach out to us at [email protected] with your project details.
Thank you.
American Design Studios Team
L
Lily Manor · 5 reviews · Experienced 2024-08-04 ·
★★★★★
Bullying
Bullying, harassing, and switch bait tactics. I would not recommend this company. They are the worst. They call you multiple times a day and use hard selling shinanigans. Do NOT use them. UPDATE: A year and a half after this review, 3/16/26, American Design refuses to use this review as a process for improvement and would rather have it dismissed as invalid. My review was investigated by Trustpilot and confirmed as valid when written in August 2024. I was a paying customer and this is an honest review. American Design, you may continue to bully me to get this review removed, but I stand by this review as it has went through the proper channels for integrity and was deemed authentic. I am a Doctor in Business with my own business, I used them once and want others to be aware of the tactics used. Dr. Karen
Reply from American Design Studios2026-03-16
Hello,
We take feedback seriously, but after reviewing our records we could not find your name or project in our client database.
It appears that you may not be a customer of American Design Studios. If you believe this is a mistake and you have actually worked with us, please contact our team directly so we can investigate and resolve the matter.
Kindly reach out to us at [email protected] with your project details.
Thank you.
American Design Studios Team
Needed a mobile app American Design studios development team made it all a smooth and apps hit my customer feel free to move through the app.
Reply from American Design Studios2024-08-30
Dear ,
We are honored to have received your valuable feedback. American Design Studios Team has always appreciated and valued its customer’s reviews and strives constantly to serve them better.
Your reviews and comments help us improve our service and ensure customer satisfaction. We look forward to providing you with best of our services in the future as well.
Regards,
American Design Studios
S
Sean Pantoja · 1 review · Experienced 2024-08-27 ·
★★★★★
Don’t do business
There’s an employee that has really poor customer service. If you are a startup company don’t do any business with this company. If you don’t have the funds there is an employee that will make fun of you for not having the funds. And this employee is so pushy to get you something you don’t need. I wish this website had an option to post up screenshots of the emails and screenshots that I have from said employee.
