American Stairlifts (americanstairlifts.com) has a 4.9 out of 5 rating on OK.one, based on 57 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; 20 of them were added in the last 12 months. Last updated 2026-08-10.
I was very careful and cautious when looking for a company . They made an amazing chair lift all custom and delivered the quality product and service that exceeded my , our expectations . Made us and my mom very happy , thank you to the Bruno family .
Incredibly seamless experience from start to finish. Nick was great at communicating with us all along the process. Carl was extremely accommodating even answering our questions well past work hours. David was exceptional in his installation. We feel very supported by this company. They provide outstanding customer service. Highly recommend!!!
excellent doing the installation great sales follow up
From the prompt response to my initial inquiry, to our in-home presentation by Frank, to the installation by Dave, American was professional and courteous. Frank answered almost all of our questions before we asked them. We were also told of future contacts with customer service. I would recommend this company to anyone needing their chairlift.
I needed a chairlift to get in my basement where the washer/dryer is and to be able to check on the burner. American Stairlifts sent a well-educated salesman, a competent installer and the chair works fine. Chairlifts are not a cheap investment, but it will let me stay in my house and I am glad I did it.
I’m giving my excellent review because the sales rep explained my stairlift. The installers were excellent. Very thorough, very pleasant and very informative
Extremely helpful and accommodating, from office to installer. Highly recommend.
Everyone personable helpful and knew their job
While the stairlift itself is satisfactory, the internal communication within the company, particularly between the sales team and warehouse management, was lacking. As a result, the installation process, which should have taken half a day, extended to three half days.
My experience was great from start to finish. The salesman was direct and honest, and provided helpful information. The installers were punctual, courteous, efficient and got the job done in one day as promised (even came back the same evening to install an extender for the remotes). Most importantly, the stairlift itself is wonderful and has allowed us to remain in our two-story home!
Professional, courteous, honest and knowledgeable. Highly recommend.
I was very satisfied with your product. I was extremely satisfied with the gentleman who installed it. I believe that is one of the best investments I made. Do you have a great product and you have great people working for you I am very satisfied. Thanking you, James Collins.
I went on line to make an appointment for someone to come to my house with a quote. Eric came to my house and gave me a brochure and explained the specs and warranty in detail and to my satisfaction. He was very professional and knowledgeable and did not pressure me like the other company that I received a quote from did. He also said he would be the one to install the stairlift. He did a very good job in installing the stairlift. I would recommend American Stairlift because they were very easy to deal with. They had no hidden agendas which I liked very much.
Excellent service , My chairlifts were installed as it was planned. Work was very thorough we even got an expert person from Wisconsin headquarters to oversee the installation. Very happy with the process and results. And it is made in AMERICA!!!!
The quality of the chair is great. The ability to the chair installed ASAP was amazing and the helpfulness of the staff was above the rest!
THE INSTALLERS CAME ON TIME AND DID A THOROUGH JOB. IT WORKS PERFECTLY AND HE CAME BACK A FEW DAYS LATER TO PUT ANCHORING BOLTS IN TH TOP MOUNTING BRACKET TO SECURE IT IN PLACE.
Very happy with purchase! Salesman not pushy at all ,very relaxed explaining the chair ,how to use it even brought in sample chair to show me. Installation was very quick & smooth, explained everything!
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