AngeLink (angelink.com) has a 4.3 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 82% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews; 40 of them were added in the last 12 months. Last updated 2026-08-10.
Thank you for taking the time to leave a review, Annazetta — even a short one. 😊 We're always looking to improve and truly value every bit of feedback. If there's anything we could have done better, we’d love to hear from you when you’re ready. Feel free to reach out anytime by emailing us at [email protected]. The AngeLink Team 💛
Not able to get the funds. Not sure of the process. Why can't it be put on my debit card and I will send it to my sister.
Thank you for your feedback, Susie — we truly understand how frustrating this experience must have been, and we’re sorry for the confusion and inconvenience. Our Customer Support team has been in touch with you since March 6th to help guide you through the process and ensure you receive your funds. To clarify, our third-party payment processor is not able to send funds directly to a debit card. For security reasons, they require a traditional checking or savings account for payouts. Additionally, as per their policy, there's a 72-day window from the time the first donation is received to connect a bank account. Our team contacted you several times and sent you several reminders to connect your bank account and ensure you don't lose your donations. Unfortunately, that deadline passed, and the system automatically refunded the donations to your generous supporters. We’re genuinely sorry things didn’t turn out as you had hoped. Please feel free to reach out to our Customer Support team. We’re here and happy to help in any way we can. ✨ The AngeLink Team 💛
Glad I found this company. It really stood up to its name Ange Link as the platform helped me connect and easily share my fundraiser with everyone I know. It was a seamless process and I highly recommend this group of angels if you need to raise money.
Thank you so much for your heartfelt words, Tilly! 💛 We're so happy AngeLink was able to support you and make sharing your fundraiser easy. Your kind words truly mean the world to us! The AngeLink Team
Fake company. People donate money but the person that is raising the money can't get the funds
We’re truly sorry to hear about your experience, Lisa. We’ve sent you a request through Trustpilot for more details so we can locate your account in our system. We completely understand how upsetting this must be and truly want to make things right. At AngeLink, we're deeply committed to transparency and making sure funds reach the right hands. Please reach out to our Customer Support team at [email protected] so we can look into this right away and help resolve the issue. We're here for you and ready to assist! The AngeLink Team 💛
AngelLink was very professional with the way they handled my medical fundraiser. I am pleased.
Thank you so much for your lovely review, Sherry! We're so glad to hear you felt supported and that your medical fundraiser was handled with care and professionalism. Your trust means the world to us! 🙏 The AngeLink Team 💙
She helped me post
Thank you for your kind feedback! We're so happy we could help you get your fundraiser up on our platform. If you ever need anything else, we're here for you! The AngeLink Team
Charm in customer service is why my experience went so well she is fantastic . I had a few problems until I got her and I am beyond Thankful
Thank you so much for your wonderful feedback, Nora! 🌟 We’re thrilled to hear that she made such a difference for you — she really is a gem. Your gratitude means everything to us, and we’re so happy we could help make things easier. The AngeLink Team
They made my life easier by making fundraising easy. I was going through a tough time and our family needed financial support for a medical emergency.
We're so grateful for your heartfelt review, Sophia! 💕 We're truly touched to know we could help during such a challenging time. Your strength is inspiring, and we're honored to have been a small part of your journey. Wishing you and your family brighter days ahead. 🙏 The AngeLink Team
Everyone i have been in touch with have been truly caring individuals who wanted the very best for me. Any questions were addressed very quickly and the staff gave me good direction when i was foundering. Would highly recommend them for any fund raising needs, quality, caring people from top to bottom, Dennis Jansen
Thank you so much for your beautiful words, Dennis! 💕 We're truly touched and so glad our team could be there for you. It means the world to know you felt supported every step of the way. ✨ The AngeLink Team
Thank you for your feedback, Dana! 😊 We're so happy to hear that AngeLink has been helpful so far. We're always here if you need anything! The AngeLink Team 💙
Save yourself a lot of time, energy and emotions by choosing GoFundMe. GoFundMe may charge a fee but they send a pay out directly to your card. I had no success using Angellink because no one has heard of them. I received one donation of 10 dollars. They wanted my personal bank account information. They want you to jump through ridiculous hoops to get the money in a time of personal crisis! I closed the campaign and requested that the donation be sent to me or refunded to the donor. They did neither and reactivated the fundraiser after I had ended it! They requested that I send the url to fundraiser as proof that I shared it. How did I receive a donation if I hadn't shared it? Am I going to make a fake donation of 10 dollars for no reason? They send you the url in an email. They already have it! My dog needs a tumor removed before it spreads, and I have wasted precious time with all of this back and forth with them. Reactivating the fundraiser on their site tells me that they are taking someones personal tragedy to illicit sympathy in order to scam people out of money that won't reach the person in need! Precious time has been wasted! My dog could die because of their heartless BS! Their agents do not attempt to resolve issues. They send you the same generalized and impersonal response everytime. Probably generated with AI using fake agent names!
Hi Becky Ann, We’re truly sorry to hear about the difficult experience you’ve had — especially during such a heartbreaking time. Our team cares deeply, and we never want anyone to feel unsupported in a moment of need. 💔 We’ve sent a request through TrustPilot for more information, as we couldn’t locate an account under your name, and TrustPilot does not share the email addresses with us. Please reach out to us directly at [email protected] so we can personally assist and help resolve this as quickly as possible for you. We take your concerns seriously and are here to help make things right. With care, The AngeLink Team 💙
Great crowdfunding platform. Nice people to work with. Much better than GoFundMe.
Thanks a ton for your wonderful feedback, Seren! 💕 We're so happy you enjoyed using our platform and felt supported by our team. It means the world to hear we're your top pick! 🌟 The AngeLink Team
I appreciate finally having the donations put in my bank account. I have sent the money to my cousin Jan. The app does not work on a Samsung phone. That was very frustrating.
Thank you for your patience Robin, and we’re so sorry for the frustration you experienced! 🙏 We’re glad to hear your funds made it through, but we understand how important a smooth experience is. Our team is always here to help, and we’d love to look into the Samsung issue for you! Please reach out—we’re happy to assist! The AngeLink Team 💙
Our family raised money for a funeral on this business. It was easy to set up and we reached our fundraising goal. I was able to send links to all our friends and extended family to donate and help us.
We’re so grateful you chose AngeLink during such a difficult time, Rukshan. It’s heartwarming to hear that the process was easy and that your community came together to support your family. Sending you our deepest sympathies and appreciation. The AngeLink Team 💙
I’m very grateful for your support than you
Thank you for your lovely review, Brenda! 💙 We’re so glad we could support you, and it means the world to us that you took the time to share your experience. If you ever need anything, we’re always here for you! The AngeLink Team
Customer service was good the ammount was better then nothing, but I'm not surprised. The only ones to put money were people who knew me and that's fine.
Thank you so much for your feedback, Vernon! We're glad you found our customer service helpful. Fundraising can be challenging, but every contribution comes from those who care, and that’s what matters most. If you ever need tips on reaching a wider audience, we’re happy to help! The AngeLink Team ❤️
This platform is absolutely awesome! It is easy to use and easy to share with others. Moreover it provides a lot of fun tools and guidance in getting a fundraiser started and generating participation. I love it!
Franny, thank you for your wonderful feedback! We're delighted to hear that you had a great experience using AngeLink. Making fundraising simple, engaging, and effective is exactly what we aim for, so it means a lot to know you enjoyed the tools and guidance we provide. The AngeLink Team ❤️
I feel what sets angelink apart from others is that it is personal to them. They walk through the struggle with you. You are not just a name or a number to them but a friend or even family. They have truly been a blessing to me and my family and would 💯 recommend them to anyone needing assistance no matter the issue. Thank You Angelink for personally walking us though this tough season.
Thank you for such a touching review, Ronnie! Your words truly mean the world to us. At AngeLink, our goal is to support every person like a friend or family member, and knowing that you felt that personal connection warms our hearts. It’s been an honor to walk alongside you during this tough season, and we’re grateful to have been part of your journey. Thank you for trusting us and for your heartfelt recommendation. We’re always here if you need us again. The Angel Link Team 💙
I've raised funds on AngeLink for my Granddaughter's music career and a family member who needed expensive medical equipment. Plus I've recommended it to multiple friends who have raised needed money. It was super easy to use, customer support was helpful and available when needed--and who doesn't love Angels! So nice to have a kinder, gentler alternative!
Thank you for your wonderful review, Dem! We’re honored to have supported your granddaughter’s music career and your family’s medical needs. It’s wonderful to hear you found AngeLink easy to use and our support team helpful. Your recommendation means the world to us! The AngeLink Team ❤️
Do NOT GO WITH THIS COMPANY TGEY ARE STRAIGHT UP FRAUD AND THEY USE UR DONATJONS TILL YOU FIGURE OUT HOW TO USE YHE FUNDS OR GET INTO YOUR ACCOUNT. THEY WILL NOT ALLOW YOU RO SET UO A DONATUON ACCOUNT BUT IT GOES INTO TGEIR ACCOUNT FIRST. DO NOT GET WITH THESE PEOPLE LUME I DID. THEY DONT HELP YOU AT ALL ..AND NO ONE WANTS TO USE THEM CUS THEY ARE NOT KNOWN . WELL I. AM TELLING U DO NOT GO WITH THESE PEOPLE. IF U HAVE A QUESTION THEY ONLY SEND YOU THE AUTOMARED SHIT BUT WILL NOT CALL YOU BACK AND HELP YOU.
Hi Biljana, We’re truly sorry to hear about your experience and sincerely apologize for the frustration and inconvenience you’ve encountered. This is certainly not the level of service we aim to provide, and we understand how disappointing this situation has been for you. Our Customer Support team reached out to you on January 29 to assist with setting up your bank account information, which is required to disburse your funds securely. We received your response on January 30 requesting to delete your account, and our team promptly replied, clarifying that completing the bank account setup was the only step needed to proceed with the release of your funds. Additionally, on January 30, we made a follow-up call to offer direct assistance with the withdrawal process. During that call, you requested to have the donations refunded instead, and we are here to support you with that request. We genuinely regret any confusion or frustration this may have caused. Our goal is always to make the process as smooth as possible, and we’re committed to resolving this matter to your satisfaction. If you’re open to it, we’d love the opportunity to speak with you again to ensure everything is handled properly. Thank you for your feedback—it helps us improve. Please feel free to reach out to us directly at [email protected], and we’ll be more than happy to assist you further. Wishing you all the best, The AngeLink Team
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