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Home Services

Anthony & Sylvan Pools

60 reviews

4.760 reviews
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About Anthony & Sylvan Pools

Data updated
Website
anthonysylvan.com
Category
Home Services
Location
United States
Status
Unclaimed
Last 12 months
59 reviews
Replies to negative
60% (3/5)
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Is Anthony & Sylvan Pools legit?

Anthony & Sylvan Pools (anthonysylvan.com) has a 4.7 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 60% of negative reviews; 59 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

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Miranda Schnupp · 1 review · Experienced 2026-03-24 ·

Tara was Amazing

Tara was Amazing! So knowledgeable & professional!

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Michael Holmes · 1 review · Experienced 2026-03-19 ·

Steven goes above and beyond not only…

Steven goes above and beyond not only for my pool cleaning, but questions I have. Always prompt and always a positive attitude. A+ employee!!!

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Title Transfer Wizard User · 2 reviews · Experienced 2026-03-10 ·

Anthony & Sylvan - Thank you!

I have been using Anthony &Sylvan for almost a year now to maintain my pool. A&S has provided me with great customer service and are always responsive to my calls and inquiries. My agent Steven Rucker is amazing. On every visit he scrubs,cleans and maintains all parts og my pool and filter. I've even had my neighbors tell me they were jealous and impressed at the level of service he provides. Its refreshing to have a company and agent that takes pride in their work and offer full service for what you pay for. Im thankful for the team!

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Tammy Jones · 1 review · Experienced 2026-03-19 ·

Reliable Service, Exceptional Care, and a True Professional

Steven Rucker has been outstanding to work with. He is consistently reliable, detail-oriented, and takes real pride in maintaining our pool to a high standard. Everything is always clean, balanced, and ready to enjoy. What stands out most is how he shows up. He is personable, respectful of our home, and takes a moment to connect in a genuine way, which doesn’t go unnoticed. It’s clear he cares about the experience, not just the task. Anthony & Sylvan is fortunate to have him. Highly recommend.

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George · 1 review · Experienced 2026-03-02 ·

Pool Install and Pool School

We started building our pool build late December, early January. Dale was able to envision exactly what we had wanted for a pool design, which quickly translated to the builders who stayed on top of next steps, and all phases so the project never stood still. Ray was extremely responsive and helpful when we had questions around scope and next steps. We had pool school and startup with Dillon Sutter, who was fantastic during our startup, and informational session. He was extremely patient and explained the ins and outs of the pool equipment + also the chemical needs/schedule. We really have enjoyed our pool thus far, and was finished way ahead of schedule for the Spring/Summer seasons.

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Clark Baker · 1 review · Experienced 2026-03-23 ·

Stephen is the man!

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J K · 2 reviews · Experienced 2026-03-24 ·

Great experience with Steven

Great experience with Steven - we have weekly cleanings and fast service for any issues we have!

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Heather · 1 review · Experienced 2026-03-24 ·

Thank you Anthony & Sylvan Pools and Steven Rucker

Anthony & Sylvan Pools have been incredible! When we made the decision 4 years ago to install a pool, they were hands down our first choice. And while we were taught how to clean our pool, we knew we wanted their pool services. STEVEN RUCKER has been cleaning our pool now for a couple years and he consistently goes above and beyond! We are so appreciative of all he does! Truly the best of the best! Hands down, getting a pool was one of the best things we ever did for our family - I highly recommend Anthony & Sylvan Pools.

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Mike Kana · 1 review · Experienced 2026-03-24 ·

We had pool school with Tara today and…

We had pool school with Tara today and she was very detailed and walked us through all aspects of start up. Thanks to Tara for a great job! Mike

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customer · 2 reviews · Experienced 2025-03-24 ·

Tara was the best she was very detailed…

Tara was the best she was very detailed and explained everything she answered all my questions. Very professional job

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Elizabeth Jackson · 1 review · Experienced 2026-03-23 ·

Tara R

Tara R. went above and beyond when our pool needed servicing. Truly 10/10.

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Rose Laranjeira · 1 review · Experienced 2026-03-23 ·

Steven is very professional

Steven is very professional, friendly, dedicated and always does an amazing job keeping our pool clean! Thank you Steven for the outstanding service!

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Ccarroll · 2 reviews · Experienced 2026-03-18 ·

We love our pool would do it again

We love our pool. The freeform and pebble tech are stunning. Its a construction process and of course between weather and contractors things do not always go perfectly or as planned. Anthony and Silvan was awesome working through the challenging parts of the process with us, and for us, that is what matters. Anyone can sell you something its when the dirt and pipes are going in that expectations can be unmet. Our project manager Ray met us each step of the way, we felt heard from management and the shinning star was the education we have gotten on how to operate our pool by Dillon. I can't say that we had a perfect experience because I dont know that is possible with this type of investment. We are glad we partnered with Anthony and Sylvan to see our dream of 27 years come to fruition and would choose them again in the future.

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Sm · 3 reviews · Experienced 2026-01-02 ·

Dillon has always been prompt in his…

Dillon has always been prompt in his response. He has helped me fix the lights. He answered questions patiently and is a great guy to work with.

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Ema Woods-Phillips · 1 review · Experienced 2026-01-14 ·

Awesome Pool School - Dillon Rocks!

We had a great experience with our pool school, thanks to our technician, Dillon from Anthony and Sylvan Pool. He was extremely knowledgeable and explained everything in a way that was easy to understand, which made us feel confident managing our new pool. He was also very attentive, taking the time to answer all of our questions without rushing. What really stood out was his willingness to go above and beyond to make sure we were comfortable with everything—from maintenance to equipment operation. When our app wouldn’t connect, he even returned the same day on his way home to check on it once we had our Wi-Fi sorted out. We truly appreciate his professionalism and dedication. Highly recommend!

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Margaret Prendergast · 2 reviews · Experienced 2026-03-13 ·

Dillon was great!

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meredith wailes · 1 review · Experienced 2026-03-20 ·

Pool and salt school with Alexander…

Pool and salt school with Alexander Lais was great. He went above and beyond in education and demonstration. Super helpful, down to earth gentleman.

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Randy Ellis · 1 review · Experienced 2026-03-19 ·

The entire process from design to…

The entire process from design to build, to pool school went great and exactly as planned. Dillon Sutter conducted pool school for us and he was great. He answered all our questions and has been available via text whenever we need him.

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Clark Kontzen · 1 review · Experienced 2025-10-30 ·

Excellent after-commissioning support

Even months after commissioning was complete, the consultation and support from Dillon was excellent. As a first time pool owner, his timely feedback was reassuring that I was taking the proper steps to care for my new pool. Well done and thanks!

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Dean La Corte · 1 review · Experienced 2025-01-31 ·

AVOID Anthony & Sylvan Pools – Looks Good Until It Falls Apart

Our pool looked great at first — but four years later, it was falling apart. Tiles came off, the wall behind them crumbled, and leaks damaged the deck. Multiple engineers blamed poor materials and construction, but Anthony & Sylvan denied our warranty claim and blamed us. They ignored us until we got a lawyer and went public. Then they offered a partial repair — but only if we signed an NDA and deleted our reviews. They dragged things out for months instead of owning the problem. If you think their brand means quality or service, it doesn’t. Find a builder who actually stands behind their work.

Reply from Anthony & Sylvan Pools2026-04-08

Thank you again for your feedback. We remain committed to working toward a resolution at your convenience.