We got initial input from one of the…
We got initial input from one of the staff, but then turned loose so we could look and make our decision.
About Architectural Surfaces
Data updated- Website
- arcsurfaces.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 0% (0/2)
Do you own Architectural Surfaces? Claim this profile for free and start replying to reviews.
Is Architectural Surfaces legit?
Architectural Surfaces (arcsurfaces.com) has a 4.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Great Selection!
Great set of staff that was not only friendly, but very knowledgeable. They have a huge selection of materials!
Great Experience!
Everyone we dealt with, either in person or via email was kind and helpful. They were a bit busy in the customer to employee ratio when we were there, but were patient and thorough. Samples were freely given and comparisons to full slabs in person appreciated.
Very helpful
Very informative. Staff was extremely friendly and helpful.
Friendly and helpful
Friendly and helpful staff.
GREAT EXPERIENCE!
Showroom was VERY organized and clean with a variety of choices. Associates (Mary Ann & Yolanda) were VERY pleasant and helpful! Overall GREAT experience!
Yolanda was very friendly and helpful
Yolanda was very friendly and helpful. It was a pleasure to work with her. The showroom/selection was amazing.
Reply from Architectural Surfaces2023-02-23
Wonderful! Thanks so much for your review!
Excellent customer service
Excellent customer service, the associate (Dolores), is very knowledgeable and explained everything in detail. We were very impressed with her overall presentation of your products. Large selection of counter top products to select in the store The entire staff was very welcoming and happily greeted us during the 3 visits to the store. Dolores nailed it! We will definitely recommend Architectural Surfaces to all our family and friends!
Reply from Architectural Surfaces2023-02-22
Thanks so much for your review! We're glad you had a great experience :)
Good slab viewing warehouse
Good slab viewing warehouse, good selection (and decent light).
Reply from Architectural Surfaces2023-02-23
Thanks so much for your review!
Great customer service
Great customer service, vast material options, would highly recommend!
Reply from Architectural Surfaces2023-02-22
thanks so much!!
AWESOME Customer Service, Products!
Your customer service, Katlin, made our experience great!! She was very knowledgeable, absolutely knew the products, and she was an angel to work with. It was also AWESOME to see so much product in the warehouse - it really helped to look at the similar slabs we were interested in which in turn enabled us to see the differences better.
Reply from Architectural Surfaces2023-02-23
Amazing! thanks so much for your kind review :) So glad you enjoyed your visit
Very useful and easy.
Very useful and easy. Simple instruction. No pressure. Samples were great.
Yolanda was excelllent,went over and…
Yolanda was excelllent,went over and above helping us. We decided on one choice but liked another we thought out of our price range. She suggested getting an estimate anyway,we called the next day to see if it was still available and she’d already tagged it just in case!!! So thoughtful of her. have recommended her to several friends who are considering a remodel!
Not helpful …
My husband and I went to a few granite places to look for granite for our new kitchen. Your employees in the back were very lazy, and it felt like we were bothering them . We felt very uncomfortable. Not very friendly at all, We ended up buying from the other granite place, because of that reason.
Great service from Marlen
Marlen did a great job of showing and explaining the different options available for our kitchen counter and inland re model. The slabs were displayed in a manner that made it easy to see the full slab.
We had a really welcoming experience
We had a really welcoming experience! Deloris was a very knowledgeable associate that just made us feel important and comfortable!
Made all the difference
The staff were wonderful to interact with and we learned so much about the stones from the delivery team. They took time from their sorting in the warehouse to interact with us and answer questions. Thanks!
Kelli Love was amazing
Kelli Love was amazing. Helpful, kind, and professional.
As soon as I walked I was greeted…
As soon as I walked I was greeted kindly and was setup to look around at their inventory. She explained what the levels were and how everything was color coded. The only negative I do have is that I had hoped someone would have walked around with me a bit just in case I did have any questions because this was my first time looking for granite countertops for my kitchen. Someone did check on me and I'm sure I could have found someone quickly and they would have helped me with no problem. Overall a good experience.
No complaints
No complaints. Great selection to choose from. Connie was very helpful and patient as we were making our way through all the choices.