Operating from our studio in Singapore, AUPEN crafts unique and distinctive pieces that elevate your closet. Our dedication to conscious luxury extends beyond material choices. At AUPEN, we take pride in building a brand that thrives on craftsmanship, community, and creativity.
Written by the business, not verified by us.AUPEN (aupen.com) has a 3.8 out of 5 rating on OK.one, based on 43 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 26% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-10-24.
I rushed to purchased a Nirvana bag for my partner and forgot to enter my gift message. Customer service was very understanding and helped me to add my message on even though it was during the weekend. Excellent customer service and I am very grateful.
Pretty bag! I love it.
Love the bags and the quality of it. It was easy to access the website and look through the different products. Good experience
LOVE THEIR BAGS!! I just received my fearless bag today and I am sooo in love with it! The bag looks very stylish!
Bought one for my wife and thankfully she loved it! Affordable price tag in a luxury package.
i recently got the Nirvana bag in black, and let me tell you, i am in love!!! good quality and wonderful ☺️
Nirvana bag is so trendy and goes with any outfit, it’s lovely and so well made! Love! ❤️
I love the bag! Its simple but well made. Cant wait to use it 😍
Received my bag and was not disappointed at all! Loved the design & the quality so much. Thank you!!!
I have received the bag and its very nice! I am pleased with the experience. Hope to buy from you again!
I feel so stupid that I did not read the return policy. $80 to just return it & then you have to pay for shipping. As someone else I guess I'm stuck with it. It's very very small. I'm not even sure I can get anything other than a cell phone in there. So very disappointed. I would not recommend purchasing this handbag. NOT WORTH IT.
I recently received my Joy in red and I have to say that it has quickly become an essential in my wardrobe. It’s really cute and it goes with practically everything I own. My only wish is that they have more discount sales. I wanna collect them all!!
The fearless re-edition by Aupen is to die for. Its sleek design and range of colours are amazing! It's the perfect size for all my essentials for a night out with friends. The only downside is I wish there were bigger bags that I could carry to work:( I would recommend it given that the price point is great and so many celebs have it!!
Bought the Nirvana, and love how chic it looks! Delivery took some time but worth it.
good price point and unique designs, the no waste concept is great, would buy again
Fast delivery bags are stylish and quality
The only reason I’m giving it a 3 is because the red color is not at all how it’s pictured. It’s a dark red and I really wanted the shade shown on their website. The quality looks good. I’m sure it’s made in China. I find it interesting that you don’t see that anywhere. Good job to their PR person ! They have marketed this very well
What a joke, read their refund or return policy of 7 days and they deduct $80 mo matter what…..and you have to call them and they decide if you can return it or not…..hope they go out of business
Avoid. This company have clever marketing techniques that make you think this is a high end product.. it is not. Product and packaging do not match the price tag. Then when you try to return they practically beg you to keep it offering a 20% refund. You persist but have to pay for it to be posted plus they deduct 80 dollars for the process. Shocking service avoid!!
I am so disappointed. Their customer service is horrible. You click on online service and absolutely nothing comes up. It just tells you to contact them, well I contact them and it simply goes into shopping . Then the 80.00 dollar service charge, what???? I guess I am stuck with a handbag that I don't want. Can anyone out there help me?
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