Auto Claim Specialists (autoclaimspecialists.com) has a 4.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 44 of them were added in the last 12 months. Last updated 2026-08-10.
Honesty from the very beginning. They took over from day one and handled EVERYTHING. Such a relief and much needed. I was so exhausted arguing with the insurance company about obvious common sense topics. I never had to deal with them again. They were able to get my vehicle valued at least $6000 dollars higher than the insurance hallucinated it to actually cost. I would hire them anytime. Easy to reach, always polite and professional, extremely fair priced. Worth every penny and honestly they absolutely deserve it.
Reply from Auto Claim Specialists2025-11-01
Thank you so much for taking time to issue us a review. We truly appreciate your business. We hope you never need us again in the future. However if the unfortunate happens. Please give us a call.
Sincerely,
Robert McDorman
Auto Claim Specialists came through for me in a very BIG way! They were able to get 8 thousand more than what Allstate claimed my vehicle was worth. (Allstate is evil btw--deal with them at your own peril!) I wholeheartedly recommend this firm in the event you need representation for your insurance claim/needs.
Reply from Auto Claim Specialists2025-11-01
Thank you so much for taking time to issue us a review. We truly appreciate your business.
Sincerely,
Robert McDorman
Auto Claim Specialists came through in a BIG WAY and got the full quoted repair amount for my Santa Fe!! I was extremely stressed after Progressive only offered to pay $2,460.24 for repairs that cost $15,913.77 and didn't know what to do until my mechanic recommended I contact Auto Claim Specialists.
I will not hesitate to contract with them again if ever needed.
Thank you again Auto Claim Specialists for taking care of those that the insurance companies try to bamboozle.
Reply from Auto Claim Specialists2025-11-01
Thank you so much for taking time to issue us a review. We truly appreciate your business. We hope you never need us in the future. However, if the unexpected happens. Please give us a call.
Sincerely,
Robert McDorman
I am grateful another diminishing value agent referred me to these guys (that speaks for itself when someone in your same industry & profession refers to you instead of keeping the work trusting it can be better handled) … my case was complex so the other diminishing guy trusted that these guys would get the job done. They in fact did, I am forever grateful for them. If I should ever need a service like this again I will be back here. They move efficiently, effectively & professionally. Organized and trustworthy business. I truly thank God for them and hope they will continue to grow in business and stay around for a long time. Thanks guys
Reply from Auto Claim Specialists2025-10-29
Thank you so much for taking the time to issue us a review. We truly appreciate your business.
Sincerely,
Robert McDorman
M
Matthew W McCarty · 1 review · Verified · Experienced 2025-08-01 ·
★★★★★
Auto Claim Specialist stepped in and…
Auto Claim Specialist stepped in and helped me deal with a very difficult insurance claim.
Reply from Auto Claim Specialists2025-10-29
Thank you so much for taking the time to issue us a review.
Sincerely,
Robert McDorman
Very quick and efficient. Did what they said they could do.
Reply from Auto Claim Specialists2025-10-26
Thanks so much for taking time to issue us a review. We truly appreciate your business. Please do let us know if we can help in the future.
Sincerely,
Robert McDorman
M
Mike · 3 reviews · Verified · Experienced 2024-11-20 ·
★★★★★
They are very good at what they do.
Auto Claim Specialists assisted with getting damages covered by our insurance carrier after a major weather event. They will work within the legal contract of your insurance policy so that your rights to be covered fairly are met. Their small fee was well worth what all they were able to do.
Reply from Auto Claim Specialists2025-10-24
Thank you so much for taking the time to issue us a review. This means a lot to us, and the potential future clients who are considering our help. These client reviews are the key to our success, Thanks. Please let us know if we can help in the future.
Sincerely,
Robert McDorman
The associate I spoke to walked me through the entire process. It was quick, easy, and I ultimately ended up with an appraisal value that I felt good about! I highly recommend.
Reply from Auto Claim Specialists2025-10-24
Thank you so much for taking time to issue us a review. We cherish your business and appreciate you so much.
Sincerely,
Robert McDorman
Upfront, Fast and easy. Liberty Mutual attempted to glue it back together and Auto Claim Specialists stepped in. Car was repaired at the shop I PICKED ! After all their nonsense, delays and even letters, ACS did the job !
When you pay for insurance you should not have to deal with aggravation.
Reply from Auto Claim Specialists2025-10-24
Thank you so much for taking time to issue us a review, We truly appreciate this. Our future clients always look to these reviews to see how other clients feel about us. Thanks again for taking the time.
Sincerely,
Robert McDorman
Poor response to questions and rep did not call back in a timely manner.
Reply from Auto Claim Specialists2025-10-24
I am sorry to hear you are unhappy with us. Our reputation is very important to me. I looked through the notes on your file, and they state that you were out of the country from time to time when we tried to reach you. I apologize for any breakdown in communication on our part. Please forgive us.
Sincerely,
Robert McDorman
This has been an awesome experience. I highly recommend Auto Claim Specialist. When the insurance companies refuse to properly cover a loss, don’t hesitate to contact these guy to make the carrier pay you fairly.
Reply from Auto Claim Specialists2025-10-24
Thank you so much for taking the time to issue us a review. We truly appreciate your business and referrals. Our potential future clients always look to the reviews and comments from prior clients before selecting us to help them. Thank you so much for your vote of confidence.
Sincerely,
Robert McDorman
J
John R Phenix · 1 review · Verified · Experienced 2025-10-23 ·
★★★★★
Simply the Best
Auto Claims Specialists are the leaders in their field. They are simply the best.
Reply from Auto Claim Specialists2025-10-24
Thank you so much for taking the time to issue us a review. We truly appreciate you and your team. Potential future clients always look to our prior clients reviews and comments before selecting us to help. Client referrals are the key to our success. Please do let us know if we can help in anyway.
Sincerely,
Robert McDorman
