Averr Aglow (averraglow.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 82% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 42% of negative reviews; 21 of them were added in the last 12 months. Last updated 2026-08-12.
Consistently terrible customer service, false advertising, intentionally deceitful sales tactics, user unfriendly rewards program access and usage, and to top it all off, products that are mediocre efficacy at best at a price point that demands dramatic results.
Reply from Averr Aglow2024-02-14
We are sorry you feel you did not have a good experience, as taking excellent care of our customers is our priority. Our customer success team is always ready to help you if the reward program needs clarifying and help answer any other question you may have or feel may be false advertising. We ask you please to reach out to [email protected] to explain in further detail how you feel so that we can be of help to you, thank you.
I love my products. It's a sad day when I run out. I even referred my daughter to your products. Finally something that keeps my skin clear and nourished.
Always love the products and the way they are packaged. They put a lot of love and care into every detail from start to finish and they never fail to make my skin feel SO HAPPY!
Ordering was easy. They shipped and arrived on time. It was over all a smooth transition to a new skincare routine.
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Ann C. · 1 review · Verified · Experienced 2023-12-07 ·
★★★★★
Avert Aglow has been an extraordinary…
Avert Aglow has been an extraordinary solution to my son’s cystic acne. He is 14 and in the last year we have tried so many products that have failed. He applies A. Aglow before bed and cleanses in the morning. I’m sold on this product. His before and after is truly amazing. So grateful for this product!
I appreciate the response to my questions. I understand the time it takes to reply back to your customers. It has been helpful. I would appreciate more info on your website about how to incorporate certain products. “How to use” link would be helpful so I don’t need to continue to reach out with questions.
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Elena · 9 reviews · Experienced 2024-01-27 ·
★★★★★
High quality
Expensive products, but they are well made. In the past I used to order all the products from the clear skin kit. I remember that they helped my acne soooo much. I had to stop ordering because of the price, but they for real worked. I don’t know what it was— probably the clear skin elixir? I could see overnight differences with it which was wild. Once I went off the products , my acne came back strong. I now take medicine for my hormonal acne, which has worked the best out of everything I have tried. If you are on the fence about medicating for acne, and you can afford these products, give them a try.
They all smell so amazing , and you can just feel how good they are for their skin. I wish I could buy more of their products, but right now I just am sticking to occasionally buying a few items that I love. Right now, the water cream is working great as my main moisturizer. It’s small, but will still probably last a long time. It’s so smooth and nice. It helps with the peeling I get from some of my acne meds, which is all I wanted.
If you can afford them, give it a shot!
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Maja · 2 reviews · Verified · Experienced 2023-12-04 ·
★★★★★
I will always rate Averr Aglow 5 stars!!
I will always rate Averr Aglow 5 stars. I've used their products for 5 years now or so and I'm so satisfied every time I use their line. All their products are the best quality and so good for your skin! Also, their customer service doesn't get any better than it is!
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Ryan Berlin · 1 review · Verified · Experienced 2023-12-11 ·
★★★★★
The instructions on each product made…
The instructions on each product made it easy to create a routine with these products. After about a month of use, my skin feels softer and brighter with fewer breakouts. I look forward to trying other products.
Kate Ryan · 3 reviews · Verified · Experienced 2024-01-17 ·
★★★★★
The items froze in transit and arrived…
The items froze in transit and arrived cracked. 1 Was completely unsalvageable. I emailed customer service with pictures and have yet to hear back or get a resolution. As a customer with this company for many years I am shocked at the way I have been ignored by customer service as I have always had positive interactions in the past.
