Answered my email request quickly
Answered my email request quickly, they had the lock & quantity in stock & got it out the same day.
About BarzelLock.com
Data updated- Website
- barzellock.com
- Category
- Construction & Manufacturing
- Location
- United States · Brooklyn
- Status
- Unclaimed
- Last 12 months
- 42 reviews
- Replies to negative
- 0% (0/3)
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Is BarzelLock.com legit?
BarzelLock.com (barzellock.com) has a 4.8 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews; 42 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Very accommodating and professional
Very accommodating and professional. Great place to get any door related equipment. Highly recommend.
Customer Service Lethargic
Customer service wasn't great during a warranty process. It seemed they were capable of helping but shucked off responsibility wherever possible. Additionally, discontinued items are still listed as purchasable online for some reason?
Product was in stock and shipped quickly
Chief Engineer
Fulfilling orders on time and with extreme accuracy
Very helpful staff.
Very helpful staff. Solid inventory. Awesome shipping.
Great people
Very competent and efficient
great pricing and service
great pricing great service
Very good and knowledgeable customer…
Very good and knowledgeable customer service people, items sent and delivered promply
Barzel Lock had a great price and deliver on time
Barzel Lock was the only source, I could find for Schlage A10S PLY 605/625 Privacy Door Set. The price of the brass/chrome privacy Door Set was actually cheaper than some sources are charging for all brass. I was concerned about my order and sent a message to customer service. A Customer Service representative contacted me in less than an hour. Delivered on time.
Excellent company and staff
Always a great experience buying hardware from them. Henry is the best.
Easy and Fast service
Website was easy to navigate. Company provided everything needed to replace lock. Delivery was quick
They helped me locate the product I…
They helped me locate the product I needed and shipped it out right away
Henry Schiffer does all the little things right.
Henry Schiffer has repeatedly provided exceptional customer service to everyone in our company who works with him. He is competent, responsive, and willing to help, among other things. I have the utmost confidence in his ability to deliver quality hardware promptly based on numerous experiences I have had with him. I would undoubtedly recommend him to anyone in our industry over all the other big players in this space.
Any time I talked to Henry
Any time I talked to Henry, I get the best customer service. That is why I keep coming back
Great Service
Accurate and timely fulfillment of order.
I ordered new door locks for my house
I ordered new door locks for my house. BarrelLock had the best prices compared to any other companies, the door knobs arrived much sooner than I expected, 2 days, they were packed well and arrived with no damage and I love what I picked out. I will definitely refer BarzelLock to my friends and will definitely order from the company again!
Beyond Impressed
I had high hopes, ant this still managed to surprise me. I can't stop recommending it to everyone.
Good experience
Quality products packed well and shipped promptly. Couldn't ask for more.
Barzel Locks......Outstanding customer service from start…
Barzel Locks........Outstanding customer service from start to finish! So helpful, so kind, so courteous.....Henry, Mark, and all...You are the best!! Always go above and beyond to ensure shipments / deliveries are made promptly and efficiently....Rush orders....no problem!! They are prepared!! Thank you for your outstanding service!! Best, Lisa / L.A.