baysmokes.com (baysmokes.com) has a 3.6 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 30% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Buyers beware I've ordered from this company a few times the last time I tried to order from them they told me that I needed to provide with medical documentation and wanted to charge me an extra $99 after purchasing thca through them numerous times I've never had to do this they are now refusing my refund
2 orders $750 no e mail response-phone is busy 24/7.zero movement on either orders.Had 3 orders previously,last one 12-06-2025.BROKE AND PISSED.My wife is ill and needS THC-A to relieve pain.BEWARE SENIORS ON SSI.
Place order for $3200 and they gave me a fake tracking number, with fake updates! Asked me for $175 for express air shipping which I paid and nobody will call me on the phone, nobody will do anything just a fraudulent experience! Be very cautious dealing with them! They all liars!
I have ordered here multiple times in the past and the thx is always good.. but the way there warehouse handles the shipping process/farm process is down right just disgusting.. you guys post saying you can’t complain until 3 business days have passed now I’m on my 5th day and not even a tracking number was made for my Package yet.. no updates on what’s happening nothing just crickets!! And when I go to ask for help on information about where my stuff is they can’t even give me a straight answer it’s just a “we are super delayed from are farm this never happens” well if the farm isn’t delivering you the spacific stuff you need to complete my order. MESSAGE ME and ask if I’d like to swap it out for something you have right now?!? Instead of having your customers pay $15 for shipping when I could of paid the lowest amount of shopping cost and still get my package at the same time
Yo when i say the snow caps got good yall they doing they thing shipping was fast best and it been 20 mins and I'm saying that definitely will buy more thank u
Shipping Sucks... The product is good if you ever get it. Customer service sucks. There is no number to call, you can only contact them through an email. The address they give isn't their store, it's a post office. On average it takes 10 days to 2 weeks. Last order was never delivered and took over 6 weeks to get a refund.
I've bought in the past without issues, But with 1 order I caught my mistake right away and emailed customer service to cancel the order and they confirmed order was canceled and still sent it to the wrong address! $120.00 waisted! I made a $189.00 order on May 23, I emailed customer service on the 6th of June! Was informed they was waiting on 1 of my items that was out of stock. I told them to send it without that item! Now it's the 9th of June and I finally got a shipping confirmation! Sad because I love some of their of their STUFF it helps with my CRPS (chronic pain)
Its being able to have it delivered to your door, your option , your price, your distinct choices, can't beat that👍!
Everything has been fine so far. Great product
good product, jury is still out on the performance of delivery on the subscription orders
Best THCA around and I love the way the product smokes it’s just great quality for great prices
All around a great experience, good prices , but the only issue i had is when i ordered something and it was out of stock but i wasn’t informed it was out of stock until i contacted support so i had to wait longer than expected but other than that great website
prices and delivery time was great and good quality gas
it’s easy peasy
Fantastic product. 10/10 every time. Thank you for all you guys do.
Have a huge selection and it isnt overly expensive. Communication when things are out is awesome. Everyone is very friendly. The product, I have tried multiple places and Bay is on of my favorites. Only thing I can say is maybe more reward options
Very fast shipping and excellent products!
Great staff great deals recommend
I have ordered from Baysmokes around 10 times and EVERY TIME the order comes when it says it will and the product is excellent. Their customer service is perfect. I would recommend this to anyone looking for smokes, gummies or resin. This is an excellent company.
Ordered on 5-25-26 now 5-30-26 no tracking,no email ,no update. Save your money,unless u You like giving it away. NEVER AGAIN
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