The worst return policy they make it…
The worst return policy they make it impossible to return items they offer you a ridiculous amount to keep items tryst don’t fit properly is a Chinese company with terrible customer service never again
About Beachsissi_Swimsuits
Data updated- Website
- beachsissi.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 19 reviews
- Replies to negative
- 22% (48/220)
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About this business
From endless swimwear styles to beach cover ups. ... Get vacay ready with our offering of the latest on-trend holiday shop pieces and soak up the sun in some ...
Is Beachsissi_Swimsuits legit?
Beachsissi_Swimsuits (beachsissi.com) has a 3.0 out of 5 rating on OK.one, based on 472 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 42% give 1 star; The business has replied to 22% of negative reviews; 19 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Cheaply made and over $200 for return…
Cheaply made and over $200 for return shipping to China! Do not purchase unless you are sure you wont need to return it!
Trying to return due to shocking fit
Trying to return due to shocking fit. Not worn, still labelled. Will not respond to emails. I understand I will foot the postage for return, I do expect a full return of swimsuit price. Would not recommend at all! NO customer service at all!
The product is very bad quality
The product is very bad quality, if you trying to return cost you a lot money, they want to you send the product to China, trying to make difficult on you! Colors and quality are not the same when you received the product. Bad experience.
Beachsissi is great!!
Beachsissi is great! The shipping was fast and the items are of excellent quality. I recommend! This brand is so amazing and good quality!
They say they will accept returns and give a refund, but make you mail to china which costs more than the original order. I absolutely will never buy from them again
They say they will give a refund,
This business is horrible don’t waste…
This business is horrible don’t waste your time and money. The size was wrong, and when I returned the item as I purchased it, I had to beg for a refund after a month.. and then was emailed that they were deducting an addition 2.00$ to put it in a plastic bag for the next purchase!!! It cost more to send back than the item was purchased for!! BS!
This business is a scam
This business is a scam. I purchased approx $150AUD worth of dresses on this site. The quality and the cut were not of a high standard, so I opted to return them for a full refund, in September 2024 with a 9 day delivery timeframe. The parcel arrived in China about a week after I sent it. I’ve been advised by Australia Post that China customs contacted the addressee when it arrived with a question regarding the parcel, which Beach Sissi never replied to. It’s now February 2025, the parcel has been sitting at a delivery centre in China for 5 months. I have been in contact with ‘Ivy’ at customer service requesting that they respond to the customs request to release the parcel, which they are saying they cannot do. They are the addressee, of course they can respond to the request Customs sent them to have the parcel released. They refuse to help, they constantly tell me to ‘wait some more days’ it’s been 5 months. I’m sick and tired of the follow ups and having my time wasted. I want my refund now.
This company is a total SCAM
This company is a total SCAM! DO NOT BUY FROM HERE! The products are complete crap quality, and your return/exchange choices are to spend more than the clothing is worth for a return to China, or a 10% refund!
Rip off
Not true to size. Dress was too big and swim suit too snug up top. Went through the return request process as the website indicated and was told I had three options. To exchange, I had to pay $38 for shipping. To return, I had to pay postage to return to China. Last option was that if I wanted to keep the items, they would give me 10% refund of my original cost. Neither of these options are listed on their website under return policy. Rip off! Don’t buy anything from this company!
Horrible experience
5 dresses came April 2024, sent back April 24,2024 bc the dresses where made with thin material that you could see through. Paid $30.00 to return $148.00 worth of product and here we are January 2025 and still no refund. I have the tracking and it says it made it to Chi an and made through customs in May 5, 2024. Do not waste your time and kk why and read other reviews.
DO NOT WASTE YOUR MONEY!
DO NOT WASTE YOUR MONEY!! Unless you know the swimsuit will fit you perfectly do NOT buy from them!! They ship from China and basically give you extremely limited options to return!! You can either exchange and pay another $65 and not send back your original product but also risk spending even more money…option 2 they will give you ONLY 15% back in your original purchase and you can keep what you already don’t want and a “coupon” for 50% off your next purchase OR ship it back to China which will likely cost you more than the purchase itself!! Never will I buy from them again!
Beachsissi is great
Beachsissi is great! The shipping was fast and the items are of excellent quality. I recommend
Return
I needed to return some items and was offered a variety of options. Ivy was more than helpful and very prompt in responding to my needs
Horrible
Horrible. Can’t return anything since you have to ship to china for more than the cost of the clothing. The clothes are super small and not good quality at all.
If I could give a zero star I would
If I could give a zero star I would! Do not purchase from this company! It was the poorest customer service I’ve ever experienced! Not to mention I got damaged items that I wanted to return and several that didn’t fit and they took almost 4 weeks to get here so they came after my vacation. They told me I had seven days to return them of which I was already out of the country on vacation. When I went to return them, the cheapest shipping was $350! I spent $146 and it would’ve cost me double that to return it. When I asked why they do not have this disclosure on their website they told me to go find a cheaper shipping Parcel.
Don’t bother returning it’s a scam!
Don’t bother returning for size change or refund they will never be returned and you will not get your refund. Even registered post, had a follow up by Australia post this is reply Outcome of enquiry: Item with customs in destination country Recommendation: Addressee to contact local customs authority in China Your article is currently awaiting China Border Force clearance. Foreign customs matters are pursuant to laws and regulations between the addressee and their government. Australia Post is unable to contact the addressee or contact a foreign customs service to secure or expedite clearance. Just a scam!! They know this will happen when they ask u to return it 😡
These swimsuits run very small
These swimsuits run very small! Like as in child sizes. I ordered a medium. The top barely covered my C cup and i am in normal clothing a size 4. I sent a message to them and the hassle to return has me eating the cost and keeping the suit.
DON’T DO IT!!!!
Never….ever buy from this company. Like many others that have submitted reviews, I purchased swimsuits that didn’t fit & returned them to China. I spent $30 returning them but the suits were over $100 so I thought I’d come out ahead. SIX MONTHS LATER, they were returned to me as rejected my customs. This company is a joke!
DO NOT order from this scam website
DO NOT order from this scam website. I received and then returned $300+ of items (because they were poor quality and ill-fitting) and have not received a refund. AND I spent money to ship the return. Buyer beware!!!
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