Belle Lily (bellelily.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 83% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 29% of negative reviews. Last updated 2026-08-11.
1.3.24, Customer service has reached out several times to resolve this issue regarding my order. They have been responsive to my request and I'm looking forward to a complete resolution regarding my return. I will keep you posted.
Poor Customer Service. Received package late after the Thanksgiving holiday. Requested a return, it takes weeks before anyone replies to my emails. Still waiting to return my unopen package.
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Debbie April · 1 review · Experienced 2023-12-14 ·
★★★★★
I love the different styles
I love the different styles. I find it very difficult to find nice sleeveless tops, they are usually very boring looking. You have a wonderful selection, I am very happy to have found your site. I have shared it with my friends and they are equally as happy as I am.
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Lisa Arruda-graham · 2 reviews · Experienced 2023-12-05 ·
As per the purchase of my items, everything's was great, Great choice, a Lot of different style. It was easy to navigate. Can not give my review about my clothes yet since I didn't received them, just made my purchase today
But will do when I'll receive everything
Ordered a top. It came defective. I sent several emails to see how to get a refund. And nothing. They won't respond. But funny how I keep getting their promotion emails. Won't ever order from them again!
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Black Barbie · 1 review · Experienced 2023-11-29 ·
★★★★★
Quick easy
Loved it very much
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Annie · 4 reviews · Experienced 2023-11-29 ·
★★★★★
Excellent bikinis
Excellent bikinis, I ordered one that was too small and Belle Lily, agreed straight away to send me free of charge a size M. Very happy with their service.
Trendy clothes at cheap price but colors could be off slightly
The clothes seem to he pretty trendy at a cheap price and sizes are mostly accurate...only had one so far that was smaller then normal. The lighting used for pictures sometimes doesn't show the correct colors of items...just my opinion. One shirt looked white in the picture but when arrived it looked like a dingy yellow.
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Linda · 1 review · Experienced 2023-11-28 ·
★★★★★
Satisfied customer
I've purchased several items from Belle Lilly . I'm very pleased with their clothing and jewelry. Great quality for price.
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Diane Isles · 1 review · Experienced 2023-11-16 ·
★★★★★
fraud
fraud! refuse to answer my email
or give refund, no phone number. clothes are made of garbage
Reply from Belle Lily2023-11-27
Hi, Diane Isles,
We apologize for the inconvenience.
We are committed to providing shoppers with affordable, high quality and one-of-a-kind fashion products. Our products are basically the same as the pictures.
After verification, we are sorry that our product did not satisfy you. We apologize for the inconvenience and we take your question very seriously. At present, we have truthfully reported the situation to suppliers, and strive to provide buyers with better products.
We support returns and refunds, and if our products do not meet your expectations, we will do our best to help you reduce your losses. To start a return, please read our return policy: https://www.bellelily.com/user/help/list/id/8
In order to protect the privacy of your personal information, we have sent you an Email to address this situation and hope that we can get things sorted for you very soon. We're really grateful for how patient you've been here, and sincerely apologize for any disappointment caused.
If you have any other questions, please reply directly to our customer service : [email protected].
Best regards!
Easy, Efficient, High quality merchandise and SUPER LOW PRICES!!
User friendly website with much lower than expected prices, high quality merchandise,many options to save and even 24 hour shipping available on multiple items(still being offered today, the Monday 3 days before Thanksgiving🤯!)!! Highly recommend 😁
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Carrie Ann Dukas · 10 reviews · Experienced 2023-11-19 ·
★★★★★
Easy transaction and great prices!
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Carolee Ryan · 1 review · Experienced 2023-11-19 ·
★★★★★
I've shopped here before and I love the…
I've shopped here before and I love the quality and you can't beat the prices!!