10/10 costumer support
10/10 costumer support. Replies to any queries within a day or 2 and will go as far as making a video to help with any issues you may encounter with your head unit.
About belsee
Data updated- Website
- belsee.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 7 reviews
- Replies to negative
- 0% (0/30)
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About this business
Belsee is android auto head unit stereo manufacturer over 11 years. We are designed and developed so many android in dash car radio gps navigation system audio player for many vehicles. Best high quality and service is our mission. We care about our customers and welcome to you feedback to us to improve car stereo player and service.
Written by the business, not verified by us.Is belsee legit?
belsee (belsee.com) has a 2.9 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. Opinions are polarized: 49% rate it 4 stars or higher while 50% give 1 star; The business has not yet replied to negative reviews; 7 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Belsee 9" radio in 2015 Volvo V60
Bought the Belsee 9" Qled radio for my 2015 Volvo V60. Fast shipping considering it was coming from China but tracking was provided and I was able to follow it on it's way to my door step. Once it arrived it was time to install but I'm no electrician when it comes to installing radios. Ran into a few setbacks but Long (at Belsee tech support) was responsive to all my emails and questions. Usually I had an answer or response the next day (during the week). After install I ran into another issue specific to my car but again Long and his tech team went to work and sent me a firmware update that fix the issue. It took a little back and forth but we got fixed. They were very supporting and were consistently trying to resolve any issues I was having with the Radio. Now the radio is working great. The volvo tech at the dealer even asked where I got the Radio because he said it's the best integration in a volvo he's seen. I'd highly recommend giving them a try. So far it's been sooooo much better than others I've tried when trying to get carplay for my car.
Great customer service and product…
Great customer service and product arrived intact and on time. I tested everything and extremely satisfied. I recommended them to multiple people including classic car builders.
Very Responsive Company, Great Product
Long was in contact with me immediately after purchase and provided confirmation that the order had shipped. The unit arrived relatively quickly, for something shipped from China. Probably less than two weeks after purchase. While the head unit came with no instructions, Long replied to every email, and was very helpful in providing the info needed to get it installed. OEM back-up camera works, steering wheel controls work, OEM commander knob and volume control still work. The unit looks fantastic in my 2016 Mazda CX-5, and is a huge improvement from the OEM head unit.
I bought it a couple weeks ago and…
I bought it a couple weeks ago and after installing i was convinced it won't work. But despite everything, Long kept being patient and gave useful advice with installation. In the end it now works on my Hyundai Veloster
Customer Service
I've been using Belsee Android screen for over four years now. When, my unit's Android Auto connection started acting up, I took a chance and contacted Belsee customer care. To my surprised, they responded immediately and provided me with a link to update my now 4-year-old Android machine. The upgrade went smoothly and my issue was fixed. Thanks.
The product is really good
The product is really good, the fitment is great, OEM level, the CPU speed is great. the only thing is that the color is much darker than the grayish trim.
Good Android device
I bought Belsee android for Nissan Juke 2013 .. the android device was very good but I had the rong Cable, I contact the seller for the right cable the seller send me for free the right cable. Very great custom service.
Very reliable and great honesty.
Very reliable and great honesty. Great after sales customer service and warranty. The products come plug and play (way easier to install than the big brands) and with lots of functions.
Works great!
Just installed Hyundai Veloster, works great! Came with all the wiring and canbus, I am still able to use my steering wheel controls ands reverse camera that was in the car already! Wireless carplay functions as expected, unit looks very close to factory unit, I am very satisfied with purchase!
Avoid!! seller is a complete scammer
This seller is a complete scammer. He sent a unit that did not work. It was simply not compatible despite me sending all the info he needed about the car/model. He asked me to send it back. I spent $95 to send back to China. I followed all instructions exactly. He never claimed it from customs and the package was returned to me. He then tried to have me send it again using a different carrier!! Complete scam !! Avoid at Al costs. I am out $700.
Completely scammed try to give me fake…
Completely scammed try to give me fake tracking number after I told Rambo i file dispute with my bank then telling me he’s gonna ship when I close the dispute stay far from belsee complete scam
Terrible customer service on a product…
Terrible customer service on a product that is clearly not ready for the market. Ignore what is advertised as the supposedly compatible product never worked properly. Customer service in China is everything you would expect it to be - downright awful. Save your money and dont buy anything from them
I purchased a head unit for my vehicle…
I purchased a head unit for my vehicle in December 2022 and haven’t been able to get CarPlay to function. I’ve contacted customer support multiple times and if I’m not out right ignored, I’m told to try things that I’ve already tried. Then I was told by the tech support that they’ll reach out to me again after the Spring festival to assist me. The Spring festival goes on for 20+ days. I’ve never heard of a business that’s unable to support the products they sell with decent customer service. If you’re in the market for an Android head unit for your vehicle DO NOT purchase from Belsee. You’ve been warned.
I almost bought but after reading about…
I almost bought but after reading about your shopping experience (buyer feedback) I decided not to buy. Thanks
I purchased a Android head unit from Belsee
I purchased a Android head unit from Belsee and it dose not fit despite sending them pictures of my Ford Kuga interior 2014 mk 2 cost for this item I can’t use was £615. 52p, I would like to mention one man who assured me this would fit my car Mr Rambo, well Mr Rambo I have contacted my Bank Barclays who are going to take up my case against You and Belsee, I have tried to communicate with Rambo but he refuses to email me back I wonder why. This is a warning to all who are thinking of using Belsee don’t because you will be disappointed like me.
2019 Honda Accord LX (non-touch screen) Upgraded to Belsee!! Love it!!
I purchased a head unit for my 2019 Honda Accord LX to replace my non-touchscreen unit. The item shipped fast and arrived on time in exactly a week all the way from China!! It was pretty much plug and play, the hardest part was just getting the old unit out (my car requires the dash be taken apart to get to it). Everything on my car still works like my steering wheel buttons, lane keep assist, and adaptive cruise control. I even still have access to the car controls like locks and lighting. The unit is customizable and has wireless CarPlay, navigation, and I can even play YouTube, prime video, or other streaming services on it (you do have to go into settings to disable the safety feature). But everything was awesome it looks and sounds great!!! I couldn’t be happier!!
Customer service is terrible and my…
Customer service is terrible and my unit failed right at the end of the warranty. Even before that I tried to ask some questions remaster to the reverse camera setup and the guy was short and rude
DO NOT BUY A BELSEE STEREO!!!!
I purchased a stereo for my 2019 MB. After 2 weeks the LCD faulted out with bizarre colors and streaks. I contacted Belsee immediately and they initially offered to send a replacement LCD but then said I had to FIRST return the faulty one and THEN they would send a replacement ALL AT MY EXPENSE. TO CHINA!! The product is faulty, customer service is terrible, and NO-ONE SHOULD EVER BUY THIS PRODUCT.
Touch Fails after sometime.
if there was a lower rating for their tech support I would select it. I got the Android 10 device for my E92 a year ago and after a couple of months, the touch stopped working. I contacted belsee and Rambo replied to me. he blamed me for installing external apps to the system but I only used google play to do so. after several emails he stopped responding and I ended up with useless unit. i am using an external keyboard with a mouse pad to control it now.
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