Customer service is appalling
Customer service is appalling. Parcel never arrived. Trying to get a replacement became impossible. I'm still waiting for this to be resolved. I will update
About Bestmeat
Data updated- Website
- bestmeat.co.uk
- Category
- Food, Beverages & Tobacco
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 66 reviews
- Replies to negative
- 0% (0/46)
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Is Bestmeat legit?
Bestmeat (bestmeat.co.uk) has a 3.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. Opinions are polarized: 49% rate it 4 stars or higher while 39% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers frequently note that they enjoy fantastic value for their money, regularly receiving generous quantities of fresh and carefully packaged meat products. People also express great satisfaction with how simple the online ordering process is, making their everyday shopping routine entirely smooth and very convenient. Some reviewers were not happy with spoiled items, explaining that certain chicken pieces arrived smelling awful and had to be thrown away. A few other people also felt that unexpected delivery delays, completely melted ice packs, and excessively tough meat cuts negatively impacted their overall purchases.
Auto-generated from all reviews of this business. For reference only.What people say
Excellent value for money
Excellent value for money, I ordered the £65 box buster deal with a beef joint add on for 99p and I can’t believe the joint of beef I got, incredible. A few of my friends and family are ordering as I type this review and I will definitely be ordering again.
XRDUnited Kingdom · 2 reviews · Experienced 2025-09-16 ·
Awful quality
Unfortunately they have gone massively downhill since we last ordered over a year ago, which is a shame as we hoped to go back to regular orders. Very poor quality products. Chicken breasts were due to go off 21/09 and completely rotten (slimy, off colour and smell of rotten eggs). Had to bin them. Burgers were extremely poor quality meat with a odd, tough consistency like pork. Meatballs were also very poor quality meat (even compared to budget supermarket ones). Full of gristle. Sirloin steaks poor quality. Other meat not at all as pictured.
Dan P WallageUnited Kingdom · 2 reviews · Experienced 2025-08-28 ·
Avoid if you don't like disappointment
I ordered for the first time as it looked like a great deal. The items that arrived were not strictly what was ordered, some of the items were squished beyond recognition and the company have not been helpful in the slightest. Disappointingly the company changed the website between placing the order and the delivery turning up. I am left with meat that is going to go into the bin as it is not eaten by my household. Thankfully I have actioned a charge back and will be able to retrieve the balance I paid. I would avoid at all costs and stick to your friendly local high street butchers. EDIT: Company has now blocked contact however a charge back has been actioned. The company seem to be under an elusion that this is illegal on fresh produce however this is not the case.
MGUnited Kingdom · 1 review · Experienced 2025-08-15 ·
I ordered my parcel on 13th August to…
I ordered my parcel on 13th August to be delivered 15th August. Got a message saying out for delivery with DHL then won't be out till 18th August. I changed date to 19th August as I would not be home on 18th. Got a message on 19th saying out for delivery checked track order and now saying delayed contact sender. I have emailed used messenger no reply. Tried a mobile number no answer. Money has left my account and no delivery. Total shambles of a company that you cannot speak to anyone. Would not recommend or use again.
Taken delivery of my order today very…
Taken delivery of my order today very impressed, my first order had a slight issue with delayed delivery but no fault of best meat and cannot fault there customer service in rectifying and delivering me a new meat parcel which i am extremely happy with it . Would highly recommend and will be reordering thank you .
1st order items missing and under…
1st order items missing and under weight, i was happy with the steaks, refunded a week later , 2nd order items replaced no notice waste of money , steaks ok tho , 3rd and final order charged double for delivery they really didnt want to refund me lol steaks under weight but not a lot , not using again , butcher cutting skills 3/10 prices, 7/10 on the steaks avoid everything else
Kieran DouglassUnited Kingdom · 7 reviews · Experienced 2025-08-01 ·
Mystery box just received plus a few…
Mystery box just received plus a few extras, but the mystery box worth 69.99 was well worth the money, the thing I like about the boxes is the sausages due to the variety and the mr marinade bags packed full of flavour, but all in all the meat is spot on no matter what you get! Can’t wait for the grand re opening
First Time Customer
For a first time customer, we were so impressed. We ordered the flash sale for £55 and extra sausages and minty lamb chops too. We have had 4 meals so far and the meat has been out of this world. We will be definitely be ordering more at the end of this month. The delivery service was also fantastic!!!
Just got my meat half hour ago and for…
Just got my meat half hour ago and for 130 quid may I just say wow. there is so much meat well worth the money and smells delicious. cannot wait for bbq tonight. thanks again I have definitely found my new butchers.
Rory AitkenUnited Kingdom · 1 review · Experienced 2025-06-28 ·
Second box I've had from best meat
Second box I've had from best meat. And again superb. Steaks, chicken, pork steaks, mince, burgers. I mean what more could you ask for.
Great quality
3rd delivery we have had, great quality. Got a months worth of food for half the price of what I’d pay in the supermarket. Fresh and dated well too and NO vacuum packed mince 🙌
Amazing service and great amount of staff
75£ that’s how much it cost. Was a bit worry if that was real but that’s our first delivery just came in , well worth money and definitely recommend 😀
Have ordered a number of times now and…
Have ordered a number of times now and never disappointed. Top quality meat, top quality service. Keep doing what you are doing 😊
andy finchUnited Kingdom · 1 review · Experienced 2025-05-24 ·
Everything was 💯 percent best meat and…
Everything was 💯 percent best meat and best deals you can ever buy and all delivers on Time and so succulent meat what a bargain from them
ordered 2 of 3kg sirlion steak
ordered 2 of 3kg sirlion steak, it was full of gristle tough as old boots, binned most of it would'nt even give it to the dog. worst steak ive ever brought
Barbarque meat hamper
Was a bit concerned about ordering thought I take a chance and wow the order arrived next day quantity meat quality service Steaks where very nice marinated chicken unreal and just eat the kebabs very tasty I be ordering again for sure
Food was well packaged but not really…
Food was well packaged but not really good value for money, had an item missing and reached out to contact on messenger as this is the only option, the response was rude and I was told that the item missing had been sent, to never recieve a response. We will also be ordering from another butchers in future, form other reviews I think this company need a lesson in people skills and stop being in denial about things going wrong own up to your mistakes
Poor ans disgusting customer service…
Poor ans disgusting customer service when things go wrong. They don't help and there responce is rude. Who ever is behind Facebook needs to be sacked. Because there busy at work they are responding very rude. We don't care if your at work we have paid for a service. Pictures to come soon of responces.
Excellent.
Absolutely happy with my order got £400 worth not one bit was I unhappy with any of it please? I recommend for everyone to go to best Meat UK. Will be re-ordering soon, thank you very much. 👍
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