Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Written by the business, not verified by us.Better Way Health (betterwayhealth.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-09-01.
Amazing! Thank you so much for your kind words, Jenn! We want you to have an amazing customer experience with every interaction. It's always a pleasure to serve you, and we love having you as a part of the Better Way Health family!
The available information that you provide, how open and honest you are about what you offer, and it works for me, I have never felt better!
Wonderful! We are thrilled to hear that you are enjoying the amazing benefits of our Beta Glucan! It's an honor to provide you with detailed information about our products as well as which ones will serve you best for your specific needs. We truly appreciate you, Jody, and thank you for choosing Better Way Health!
I like the product and have been taking for a year but wasn’t ready for a new shipment. I thought I would get a reminder notification but checked all of my email folders and did not. I will skip my next shipment to try to catch up. Will continue to purchase though be more mindful of delivery dates on autoship.
Michele, thank you so much for taking the time to leave your feedback with us. I'm so sorry to hear about your experience with the reminder notifications. Our records indicate that the email was successfully sent 3 days prior to your order. I'm not sure why the email did not come through and sorry you were not able to view that anywhere. I will reach out to you directly to make sure we have all the correct contact information on file. Thank you for your understanding! We can also discuss the option to opt you into text reminders as well, just to be sure! We look forward to speaking with you soon! Thank you for being part of our family at Better Way Health. It's an honor to serve you!
I wrote a comment about having difficulty placing an order, and was immediately emailed a response that was very helpful. Even when I took a while to get back to the order & finish it, they responded when I did & seemed to stay engaged. Very pleasant experience with this company!!!
Toni, thank you so much for your 5-star review! It is great to know everything was resolved quickly and to your satisfaction. We are always thrilled to serve you at Better Way Health because we genuinely care for you and your needs. We look forward to serving you in the future!
Zach gave me superb speedy service with a subscription question I had! Thank you, Zach, you are doing an awesome job!
This is music to our ears, Mary! Thank you so much for your kind words! It was an honor for Zach to serve you and give you the service you deserve. He is always happy to help! Thank you for being a part of the Better Way Health family!
After taking Beta Glucan for over a year...it has kept my immune system so healthy that I have just been declare cancer free.
Shirleen, thank you so much for your 5-star review! It's our honor to provide you with quality products that you can trust. We truly appreciate you, and it's an honor to serve you at Better Way Health!
Great customer service Great product
Thank you for sharing this great review, Phil! In everything we do, we aim to provide our customers with quality supplements they can trust and exceptional service because we genuinely care for them and their needs. We truly appreciate you, and thanks for choosing Better Way Health!
Wonderful! Marcia, we love to hear that you had an amazing customer experience with us! Our goal is to strive for excellence with each interaction because we genuinely care for our customer's needs. We truly appreciate your loyalty all these years! Thank you for being part of the Better Way Health family!
I got notice that my order was about to ship, and a few days later it arrived. Always early, never late. Thank You
This is music to our ears! Thanks for letting us know your shipping experience has been smooth sailing! We truly appreciate you, Doris, and it's an honor to serve you at Better Way Health!
We love to hear this, Rhonda! It's a joy to provide you with the service that you deserve. We are always delighted to help! We truly appreciate you, and thanks for choosing Better Way Health!
Michelle was 100% helpful as she has in the past. I needed to make an adjustment to the upcoming order. It was handled with care and understanding. Thank you for continued great customer service!!
Amazing! We are thrilled to hear that Michelle gave you the outstanding service you deserve! She is known to go above and beyond for customers because she genuinely cares for them and their needs. We truly appreciate your loyalty all these years! Thank you for choosing Better Way Health!
Great product, great service! I also was so pleased to see you acknowledged prayer day. I wish there were more companies like you, that stand up and be proud to pray and to acknowledge God. Thank you!
Thank you so much for your kind words, Jennifer! It is an honor to provide you with quality supplements and the exceptional service you deserve because we genuinely care for you and your needs. Thank you for choosing Better Way Health!
Timely, professional and efficient customer service!
Dawn, thank you so much for your 5-star review! It is an honor to serve you! Our goal is to always provide outstanding service because we genuinely care for our customers' needs. We truly appreciate you and thanks for choosing Better Way Health!
Very responsive and trustworthy. Thank you.
Willie, we can't thank you enough for your awesome 5-star review! We want you to have an amazing customer experience with every interaction. It's always a pleasure to serve you, and we love having you as a part of the Better Way Health family!
The representative that called me was following up on my thoughts on your face cream product. It was at a difficult time for me as I was sitting in the hospital with my very ill mom. During our conversation I was interrupted by hospital staff and felt the need to explain my distracting. Your representative was very compassionate and understanding on what I was going through. She asked it I would like to pray together for my mom. Her prayer for my mom was beautiful. My mom actually opened her eyes for a minute after our prayer and that was so wonderful. Her compassion lifted me up from the ground it was wonderful. Even though I had to make the decision to put my mom in hospice care that afternoon and I thought I would loose her in the near future she has shown us a strong will to live and has rebounded and is doing wonderfully. This I attributed to all the prayers that were for mom starting with that telephone call. Thank you for caring.
Wow! Connie, thank you so much for sharing your amazing customer experience with us! Sharlene is phenomenal and a treasure to our company. She is known to go above and beyond for customers because she genuinely cares for them and their needs. We love supporting our customers in any way we can, whether it be ways to save, product information, wellness tips, and even prayer! We will continue to pray for you and your family. We're so thankful to have you as part of the Better Way Health family!
I made a mistake in my order and was sent A second bottle of the supplement which I did not want. They had charged me for it. I wrote and explained my error and they gave me a refund very quickly. Nice service and nice people.
Thank you for taking the time to share your feedback with us, Holly! It is great to know everything was resolved quickly and to your satisfaction. We are always thrilled to serve you at Better Way Health because we genuinely care for you and your needs. We look forward to serving you in the future!
I appreciated how quickly a rep got back to me and answered my question.
Laurie, thank you for sharing your experience with us! It was an honor for Michelle to serve you, and give you the service you deserve. She is known to go above and beyond for customers because she genuinely cares for them and their needs. Thank you for your loyalty and for choosing Better Way Health!
It is a joy to support Better Way. They’re a marvelous team who values old-fashioned, kind customer service. It’s also nice to support fellow Christ-followers. Small businesses need customers to directly purchase from them (vs. Amazon), so don’t hesitate to shop Better Way!
Thank you so much for your kind words! Jessica, it's a joy to serve you at Better Way Health and give you the service you deserve because we genuinely care for you and your needs. We truly appreciate you!
Still a great company! Still great service! Still a great product! Still take it!!!!
Thank you so much for your kind words, Michelle! We are honored to provide you with an amazing customer service experience as well as quality supplements you can trust. Thank you for being a part of the Better Way Health family!
Better way health charged my card recently without my authorization when I never purchased anything . They had my credit card information from a purchase I made over a year ago. I called my bank and reported the fraud transaction.
Thank you for sharing your feedback, Deborah. While we were out of the office on the weekend when you tried to reach us by email, phone, and this review, I’m glad we were able to speak on the phone when we arrived in the office on Monday. We understand the frustration you experienced, and why you felt this way. Your Subscription order was set up last year in a special way so you could receive the benefits of the Subscribe and Save discounts without a monthly order. You preferred the 12-month frequency, so you could keep the discounts and have the orders processed when you were ready for them. This also kept you price locked into a Subscribe and Save rate that is lower than our current Subscribe and Save Pricing, Price locked into Free Shipping, and active in the Rewards Program. This setup gave you the best of both worlds, including a generous refund on your initial order. We had multiple phone exchanges with you upon the establishment of the Subscription, while you narrowed down your preferred shipping address for future orders. We understand now that you stopped using the product, and forgot about your Subscription. It’s very easy to do! We would love to have been notified at some point, that you stopped using the product, so we could cancel the Subscription for you. After 12 months went by, your order was processed as scheduled. It was authorized upon its establishment on those recorded phone calls. That being said, we don’t want anyone to receive an order they are not intending for. For this reason, we automatically send reminder emails 3 days before the orders process, to give our customers time to make any changes they would like to their Subscription, cancel, or skip it. Every once in a while, we have customers who forgot to modify or skip an order before it shipped out. When our customers reach out in cases like this, we email them a prepaid return shipping label so they can send the package back for a full refund. Your order was processed and shipped on a Friday. You reached out to us on Saturday. Even if we were in the office that day, we would not have been able to stop your order but would have been able to help on Monday with everything to bring an efficient and effective resolution for you. We would have loved to have been given the opportunity to serve you and bring this resolution for you without you having to go through the process of calling your bank and reporting the transaction as fraud. We are sorry you were unhappy with your experience. Please feel free to reach back out if we can be of further assistance.
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