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Business Services

Beyondspace

62 reviews

4.862 reviews
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About Beyondspace

Data updated
Website
beyondspace.studio
Category
Business Services
Location
United States · Sheridan
Status
Unclaimed
Last 12 months
61 reviews
Replies to negative
67% (2/3)
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Is Beyondspace legit?

Beyondspace (beyondspace.studio) has a 4.8 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 61 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

N
Nicola · 1 review · Verified · Experienced 2026-01-16 ·

DatePicker

A recent Squarespace update caused our previous date picker plug-in to stop working, but the Beyond Space one fixed the issue! Extremely fast and helpful customer service, too :)

A
Ana · 1 review · Experienced 2026-01-13 ·

Customer service was great

Customer service was great. The interactive picker was a bit confusing (didn't realize I needed to scroll to see the code update) but the email support was very fast and they went back-and-forth a few times with me to resolve the problem.

F
Fiore Boutique · 1 review · Experienced 2026-01-16 ·

It’s a fantastic tool

It’s a fantastic tool. I recently had an issue where the date picker wasn’t visible on my website, but Niang Lee from customer support resolved it within hours. The response was incredibly fast, much quicker than I expected, and the support experience was outstanding. I’m very happy with the Beyondspace Datepicker plugin; it works perfectly with my florist shop website.

R
Ray · 1 review · Verified · Experienced 2025-12-06 ·

Thanks for a great plugin

Thanks for a great plugin. Allowed me to build my site the way I needed. Great support as well.

T
Tyler Richey · 1 review · Verified · Experienced 2025-12-11 ·

I got this plugin to use the image swap…

I got this plugin to use the image swap feature specifically but it is not working. I have messaged support multiple weeks ago and although I have had contact, the issue has not been fixed still.

P
P. STONEBRIDGE · 1 review · Verified · Experienced 2025-12-27 ·

Easy to install and works perfectly

Easy to install and works perfectly. All image blocks across the entire website now expand and scroll on desktop and mobile browsers. Good job!

Reply from Beyondspace2025-12-29

Great to hear! Ensuring a smooth, responsive experience for both desktop and mobile is exactly what we aimed for when building the Connect Lightbox feature of Lightbox Studio. Thanks for the feedback!

N
Nicole Kola · 1 review · Experienced 2025-12-29 ·

Date Picker Help

Being new to Beyondspace and the Date Picker plug in, I was having trouble embedding it into my website with all the preferences I wanted. Niang Lee in the customer service department was amazing and continually assisted me until the end result was exactly what I wanted. She was so kind throughout the process too!

P
Pink Orange · 1 review · Experienced 2025-12-19 ·

Customer support was prompt and solved…

Customer support was prompt and solved my problem. Highly recommended.

Reply from Beyondspace2025-12-29

We're glad we could get your issue sorted quickly. Happy to help!

C
Christopher Westmaas · 1 review · Experienced 2025-12-18 ·

Lightbox Studio is fantastic

Lightbox Studio is fantastic! Not only does it seamlessly add all the features I was looking for in a lightbox, but the developers were super quick to help me with any questions I may have, and I'm very grateful for that kind of swift support, especially when there are deadlines to meet. I would recommend this in a heartbeat.

Reply from Beyondspace2025-12-29

Thank you for the recommendation! So glad Lightbox Studio is exactly what you were looking for!

M
Michael · 7 reviews · Experienced 2025-12-19 ·

Absolutely excellent product

Absolutely excellent product, and fabulous customer service! I was having an issue getting LightBox Studio to work, and Niang sorted me out instantly. Turns out I had not followed all the instructions carefully enough. Great product, great company! I definitely recommend ❤️

Reply from Beyondspace2025-12-29

So happy we could help! Don't worry, it happens to the best of us. We're just glad you're enjoying the product Lightbox Studio and the service. Thanks for the support!

B
Barry Rice · 5 reviews · Experienced 2025-11-30 ·

Excellent service

Excellent service. Highly recommend.

Reply from Beyondspace2025-12-29

Thank you so much! Enjoy the plugin!

H
Hadley Henry · 1 review · Verified · Experienced 2025-11-17 ·

terrible

terrible. product didn't work. they asked to become an admin of my website and still did not solve the problem. seems like a scam

Reply from Beyondspace2025-11-19

We understand the frustration when a product does not work as expected, and we sincerely apologize for any inconvenience caused. To clarify the situation, support was promptly provided starting November 5th. After some back and forth, we requested admin access to address the installation issue and received it on November 17th, at which point we immediately proceeded to fix the problem. Throughout this process, all messages from the customer were answered without omission. I am still waiting for customer's designer to response since then. The code remains active on your site, and the tutorial provides clear guidance for customizing the delivery date picker. Other customers have recently purchased and successfully activated the same plugin: Squarespace datepicker While we have processed the requested refund, we share this information so that other potential customers can make their own informed decisions about the product and service. Thank you for your time.

F
Felix · 1 review · Verified · Experienced 2025-11-05 ·

The costumer support was awesome

Reply from Beyondspace2025-12-29

Glad you enjoyed the support! Helping you get the most out of Lightbox Studio is what we're here for.

C
Christoph · 3 reviews · Experienced 2025-10-28 ·

Everything was great!

Everything was great: the communication,the fast implementation abd the result. I can highly recommend Beyondspace!

Reply from Beyondspace2025-12-29

We're glad you're happy with the result—thanks for recommending Beyondspace!

T
Taylor Roy · 1 review · Experienced 2025-10-08 ·

Great way to lightbox portfolio gallery without leaving page

I was easily able to add this to my client's Squarespace site to create a specific type of portfolio gallery viewing experience. Their support was also extremely helpful in creating a custom solution. They are very responsive to answering your questions. I only wish their site's documentations + tutorials were slightly better organized.

Reply from Beyondspace2025-12-29

It’s wonderful that we could help create that custom experience for your client! We’re actually working on streamlining our guides, but in the meantime, we’re glad the Lightboxify URL feature helped you achieve that seamless portfolio view without leaving the page. Thanks for the honest feedback!

c
customer · 2 reviews · Verified · Experienced 2025-10-09 ·

Really responsive business

Really responsive business. I had some installation trouble because my plugin was so old. Beyondspace responded to email support really fast and sent me a download link for a new version with instructions.

Reply from Beyondspace2025-12-29

It's great to know we could get your site back on track! Dealing with older versions can be tricky, so we're glad the updated link and instructions made the transition smooth. We really appreciate you sharing your experience with our support speed!

E
Eric Jacobsen · 1 review · Experienced 2025-10-09 ·

Outstanding Customer Service

I purchased the Lightbox Studio plugin to have the ability to zoom in on my Squarespace website photos and worked as it should. I soon discovered a strange behavior when using the browser back button. I explained the issue with Beyondspace customer service and they issued a patch which completely fixed the problem. I couldn't be more pleased. Great customer service, thank you. Please note that wherever the customer service is located is about a 12 hour time difference from New York time so you generally have to wait one day to receive a response.

Reply from Beyondspace2025-12-29

We're so glad that patch did the trick! It’s important to us that the zoom functionality feels perfect across all browser behaviors. While the 12-hour time difference can be a challenge, we’re happy the results were worth the wait. Much appreciated for your patience and the kind words!

K
Karin · 1 review · Verified · Experienced 2025-09-18 ·

Perfect!

My questions were answered even before I bought something :) The support I got was really nice, fast and trustworthy. Now I have a lightbox feature that works just as expected. Adding it to my website was effortless too, as Beyondspace did everything for me. Thank you!

Reply from Beyondspace2025-12-29

It's great that we could get those questions answered for you early on! We love making the setup effortless by handling the heavy lifting, so we're thrilled your lightbox is now working exactly as expected. We appreciate you highlighting the trust and speed of our team!

J
JODE E HILLMAN · 1 review · Verified · Experienced 2025-09-16 ·

Easy to use plug-in

Easy to use plug-in. Fair price. Easy to install

Reply from Beyondspace2025-12-29

Enjoy using the plugin!

D
Daan · 2 reviews · Experienced 2025-09-02 ·

Beyondspace lightbox is a great solution!

Beyondspace lightbox studio works perfect for me! I made my own website on squarespace with basic knowledge of websites. But this went super smooth and easy. When i bumped into a problem Niang Lee is there to help with an excellent and quick service. I couldnt be more happy with this solution for my squarespace page. Keep up the good work Beyondspace!

Reply from Beyondspace2025-12-29

Happy to have helped your Squarespace site reach the next level!