Bill's Exhausts (bills-exhausts.com) has a 3.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 60 of them were added in the last 12 months. Last updated 2026-08-10.
Phenomenal customer service!! Bill responded in minutes to an email I sent him at 9pm. He immediately reached out to the manufacturer and they made a new muffler in Italy & shipped it to Bill's exhaust. Upon receipt Bill shipped it directly to me all free of charge. All businesses should take note, this is how you take care of your customers. Nothing but respect to Bill & his team. You've earned a customer for life.
BUY THROUGH HIM!! If you want to be taken care of and top tier communication and customer service on your orders go with bills exhaust! My Yamaha R9 exhaust had a problem and he answered and sent one out the next morning, when the actul manufacturers wont answer you most times!! Thank you again for the top tier customer service support you have
K
Kel Quinlan · 2 reviews · Experienced 2025-07-14 ·
★★★★★
First experience and I'm a lifetime customer now
My experience was above and beyond excellent. I have a brand new model (25 Husqvarna Vitpilen 801) and there are no listed parts specifically available for it. Bill's exhaust was patient and understanding with my experimentation fitting a cat-delete pipe and muffler. (Arrow 71719mir and LeoVince 14253E) I chose a wrong one, sent it back, and he sent another one right away. All while maintaining constant communication.
Customer service is not dead!
Thank you so much again for your assistance and patience.
I'll be buying more today!