Excellent service and cost
Hi Sandra, thanks for taking the time to leave us a review on Trustpilot. Your feedback means a lot! It's also exciting for us to see stories from our customers enjoying our excellent customer service and affordable rates.
BKV Energy (bkvenergy.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Utilities and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Hi Sandra, thanks for taking the time to leave us a review on Trustpilot. Your feedback means a lot! It's also exciting for us to see stories from our customers enjoying our excellent customer service and affordable rates.
Best in the Energy Provision! Top ranked #1 ,,,, thank you from a retired welder on a fixed income SSI ,,, thank you God bless America 🇺🇸
Thanks for the kind words! We appreciate that you took time out of your day to rank us 5 stars.
everything works as it should everytime
Thank you for your review! We're glad to see that everything is working as you expect.
The BKV Energy customer service team works diligently to provide friendly and helpful support to our customers. Thanks for taking the time to write a review for us on Trustpilot. It is much appreciated!
Patrick, thank you for writing us a 5-star review on Trustpilot. We're happy to see that you've had positive experiences with our customer support reps and that you are enjoying our rates.
Hi Ara, thanks for your review. Our team is looking into your account to determine where we went wrong. It's important to us that our customers have good experiences and are happy with our services. Please get in touch with support at [email protected] or by phone at 855-258-4797. We're happy to sort through any issues you may be having. EDIT: Our team attempted to get in touch with you, but the phone call was cut short when you hung up. Our agents attempted to explain increasing TDU charges, which are out of our control, and we also applied a credit to your account.
I have been with BKV about 5 months and so far I have had no complaints. They do a great job of sending notices when you bill is due. Their web site is easy to navigate to review your electric usage a look for past bills. BKV’s electricity rate was very competitive compared to other companies I reviewed.
Hi Allen, thanks for joining BKV Energy this year and for taking the time to write a review. It's great to see that you've enjoyed using our customer portal to review your usage and look at your billing history.
Saving a whole lot on my bill, reps are easy to deal with.
We love hearing stories from our customers that they are saving lots of money on their electricity bills. It's why we're in the business. Thanks for sharing your experience and for choosing BKV Energy to power your home!
Billing is easy and transparent pricing
Pricing transparency is one of BKV Energy's main pillars. It's why we offer simple fixed-rate plans without marketing gimmicks or hidden fees. We spent a LOT of time designing our electricity bills to make them as transparent and easy-to-understand as possible. Thank you for your review!
BKV Energy continues to grow keeping the consumer in mind. They are transparent and give clear explanations. No hidden games and gimmicks. The thought process includes the customer as well as profitability unlike many other companies who are focused soley on profitability. The extra perks and customer focus is hands down like no other. BKV Energy is the way to go for your electric needs.
Hi Shawn, thanks for writing such an in-depth review of our electricity services. We are working hard to give our customers a wonderful, engaging, and transparent energy experience. That's why our plans don't have hidden fees or marketing gimmicks, just real value. It's great to hear that you are enjoying the benefits and rewards!
Thanks for leaving us a review, Brian! We are excited to hear that you are saving money on electricity after switching to BKV Energy and that you are enjoying the rewards program.
Personal phone contact with a representative when needed.
Our customer service team works hard to provide best-in-class service. Thank you very much for writing a review of your experience!
My electric bill has been cut in half since switching
Wow, those are huge savings! Thank you for taking time out of your day to write us a review and share your experience with BKV Energy.
The easy way to get my account transferred to you. The nice prizes we can win. Great referral program.
Thank you so much for taking the time to leave a review of BKV Energy. We're glad to hear that switching from your old provider was a breeze. We wish you look on winning prizes with your VoltPoints. If you're looking for some tips to boost your referral earnings and earn so many bill credits that your bills are free, check out the referrals page in your BKV Energy customer portal account.
We have had great experiences with BKV Energy. Their electricity plans are very affordable and competitive. Love their Bolt Rewards program and the rebates as a continuing customer.
Thank you sharing your experiences on Trustpilot. We're happy to see that you are enjoying our low fixed-rates and the reward points program, as well as the annual ElectroShare loyalty payout.
I appreciate the customer Service and Price!
Thank you for writing a review! We're glad to see you have good experiences with our customer support team and are enjoying our low fixed rate electricity plans.
I've used BKV Energy for both residential and commercial electricity several times now. They consistently offer great pricing and are very competitive. I originally found them through an energy broker and have had zero issues. Pleased with the service every time.
Thank you so much for taking the time to share your experience with BKV Energy! We're so glad to hear that you are enjoying our services.
A Texan, affordable and reliable company
Thank you very much for taking time out of your day to leave us a review on Trustpilot! Your feedback and kind words mean the world to us.
Easy to switch providers. Friendly and very willingly to walk you through the process and answer questions. With my $50 sign up bonus my second bill was a credit. Saving so much money after switching from TXU.
We love hearing stories about Texans switching to BKV Energy and saving big bucks on their energy bills. Thank so you much for taking a moment to write a review of your experience. We appreicate you!
We love to hear stories from our customers about how much money they are saving. That's why we're in business! We want to help all Texans find more affordable energy and to help them save money at home. Thank you so much for leaving us a review. You rock!
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