For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Utilities

BKV Energy

62 reviews

4.762 reviews
Write a review

About BKV Energy

Data updated
Website
bkvenergy.com
Category
Utilities
Location
United States · Fort Worth
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
100% (3/3)
Do you own BKV Energy? Claim this profile for free and start replying to reviews.

Is BKV Energy legit?

BKV Energy (bkvenergy.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Utilities and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

S
Sandra J · 1 review · Verified · Experienced 2026-06-15 ·

Excellent service and cost

Reply from BKV Energy2026-06-23

Hi Sandra, thanks for taking the time to leave us a review on Trustpilot. Your feedback means a lot! It's also exciting for us to see stories from our customers enjoying our excellent customer service and affordable rates.

A
Arturo · 1 review · Verified · Experienced 2026-06-15 ·

Best in the Energy Provision

Best in the Energy Provision! Top ranked #1 ,,,, thank you from a retired welder on a fixed income SSI ,,, thank you God bless America 🇺🇸

Reply from BKV Energy2026-06-23

Thanks for the kind words! We appreciate that you took time out of your day to rank us 5 stars.

c
customer · 3 reviews · Verified · Experienced 2026-06-08 ·

great service

everything works as it should everytime

Reply from BKV Energy2026-06-23

Thank you for your review! We're glad to see that everything is working as you expect.

B
Brandon · 1 review · Verified · Experienced 2026-06-08 ·

Helpful customer service.

Reply from BKV Energy2026-06-16

The BKV Energy customer service team works diligently to provide friendly and helpful support to our customers. Thanks for taking the time to write a review for us on Trustpilot. It is much appreciated!

P
Patrick · 2 reviews · Verified · Experienced 2026-06-08 ·

Friendly reps and good rates on energy

Reply from BKV Energy2026-06-16

Patrick, thank you for writing us a 5-star review on Trustpilot. We're happy to see that you've had positive experiences with our customer support reps and that you are enjoying our rates.

L
Long time customer · 1 review · Verified · Experienced 2026-06-08 ·

Too expensive and not helping enough.

Reply from BKV Energy2026-06-16

Hi Ara, thanks for your review. Our team is looking into your account to determine where we went wrong. It's important to us that our customers have good experiences and are happy with our services. Please get in touch with support at [email protected] or by phone at 855-258-4797. We're happy to sort through any issues you may be having. EDIT: Our team attempted to get in touch with you, but the phone call was cut short when you hung up. Our agents attempted to explain increasing TDU charges, which are out of our control, and we also applied a credit to your account.

A
Allen Grubb · 3 reviews · Verified · Experienced 2026-06-08 ·

New customer to BKV

I have been with BKV about 5 months and so far I have had no complaints. They do a great job of sending notices when you bill is due. Their web site is easy to navigate to review your electric usage a look for past bills. BKV’s electricity rate was very competitive compared to other companies I reviewed.

Reply from BKV Energy2026-06-16

Hi Allen, thanks for joining BKV Energy this year and for taking the time to write a review. It's great to see that you've enjoyed using our customer portal to review your usage and look at your billing history.

R
Rebecca · 1 review · Verified · Experienced 2026-06-08 ·

Saving a whole lot on my bill

Saving a whole lot on my bill, reps are easy to deal with.

Reply from BKV Energy2026-06-16

We love hearing stories from our customers that they are saving lots of money on their electricity bills. It's why we're in the business. Thanks for sharing your experience and for choosing BKV Energy to power your home!

J
Jessica · 1 review · Verified · Experienced 2026-06-08 ·

Great company- Transparent

Billing is easy and transparent pricing

Reply from BKV Energy2026-06-16

Pricing transparency is one of BKV Energy's main pillars. It's why we offer simple fixed-rate plans without marketing gimmicks or hidden fees. We spent a LOT of time designing our electricity bills to make them as transparent and easy-to-understand as possible. Thank you for your review!

S
Shawn · 1 review · Verified · Experienced 2026-06-01 ·

BKV Energy continues to grow while being customer focused and reliable.

BKV Energy continues to grow keeping the consumer in mind. They are transparent and give clear explanations. No hidden games and gimmicks. The thought process includes the customer as well as profitability unlike many other companies who are focused soley on profitability. The extra perks and customer focus is hands down like no other. BKV Energy is the way to go for your electric needs.

Reply from BKV Energy2026-06-15

Hi Shawn, thanks for writing such an in-depth review of our electricity services. We are working hard to give our customers a wonderful, engaging, and transparent energy experience. That's why our plans don't have hidden fees or marketing gimmicks, just real value. It's great to hear that you are enjoying the benefits and rewards!

B
Brian · 1 review · Verified · Experienced 2026-06-01 ·

lower bills and rewards program

Reply from BKV Energy2026-06-15

Thanks for leaving us a review, Brian! We are excited to hear that you are saving money on electricity after switching to BKV Energy and that you are enjoying the rewards program.

J
Joanna · 1 review · Verified · Experienced 2026-06-08 ·

Great Customer Service.

Personal phone contact with a representative when needed.

Reply from BKV Energy2026-06-15

Our customer service team works hard to provide best-in-class service. Thank you very much for writing a review of your experience!

D
Dennis Smith · 2 reviews · Verified · Experienced 2026-06-01 ·

My electric bill has been cut in half…

My electric bill has been cut in half since switching

Reply from BKV Energy2026-06-15

Wow, those are huge savings! Thank you for taking time out of your day to write us a review and share your experience with BKV Energy.

S
Sandra · 1 review · Verified · Experienced 2026-06-01 ·

The easy way to get my account…

The easy way to get my account transferred to you. The nice prizes we can win. Great referral program.

Reply from BKV Energy2026-06-02

Thank you so much for taking the time to leave a review of BKV Energy. We're glad to hear that switching from your old provider was a breeze. We wish you look on winning prizes with your VoltPoints. If you're looking for some tips to boost your referral earnings and earn so many bill credits that your bills are free, check out the referrals page in your BKV Energy customer portal account.

D
Diane · 2 reviews · Verified · Experienced 2026-06-01 ·

Great Electric Provider

We have had great experiences with BKV Energy. Their electricity plans are very affordable and competitive. Love their Bolt Rewards program and the rebates as a continuing customer.

Reply from BKV Energy2026-06-02

Thank you sharing your experiences on Trustpilot. We're happy to see that you are enjoying our low fixed-rates and the reward points program, as well as the annual ElectroShare loyalty payout.

G
GAYLE K. · 5 reviews · Verified · Experienced 2026-04-01 ·

I appreciate the customer Service and…

I appreciate the customer Service and Price!

Reply from BKV Energy2026-05-26

Thank you for writing a review! We're glad to see you have good experiences with our customer support team and are enjoying our low fixed rate electricity plans.

M
Michael Laniak · 3 reviews · Verified · Experienced 2026-01-31 ·

Competitive electricity provider

I've used BKV Energy for both residential and commercial electricity several times now. They consistently offer great pricing and are very competitive. I originally found them through an energy broker and have had zero issues. Pleased with the service every time.

Reply from BKV Energy2026-04-12

Thank you so much for taking the time to share your experience with BKV Energy! We're so glad to hear that you are enjoying our services.

A
Abdullah Nezami · 1 review · Verified · Experienced 2026-04-01 ·

A Texan

A Texan, affordable and reliable company

Reply from BKV Energy2026-04-12

Thank you very much for taking time out of your day to leave us a review on Trustpilot! Your feedback and kind words mean the world to us.

B
B Bock customer · 1 review · Verified · Experienced 2026-04-01 ·

Easy to switch providers

Easy to switch providers. Friendly and very willingly to walk you through the process and answer questions. With my $50 sign up bonus my second bill was a credit. Saving so much money after switching from TXU.

Reply from BKV Energy2026-04-12

We love hearing stories about Texans switching to BKV Energy and saving big bucks on their energy bills. Thank so you much for taking a moment to write a review of your experience. We appreicate you!

C
Clay · 1 review · Verified · Experienced 2026-04-01 ·

Cheap and good service

Reply from BKV Energy2026-04-12

We love to hear stories from our customers about how much money they are saving. That's why we're in business! We want to help all Texans find more affordable energy and to help them save money at home. Thank you so much for leaving us a review. You rock!