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Beauty & Well-being

BookRetreats.com

103 reviews

4.7103 reviews
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About BookRetreats.com

Data updated
Website
bookretreats.com
Category
Beauty & Well-being
Location
United States · Berkeley
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
100% (4/4)
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Is BookRetreats.com legit?

BookRetreats.com (bookretreats.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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SIRJESSE/ULRIKE · 8 reviews · Experienced 2026-07-22 ·

It was easy to book

It was easy to book. I love the videos that welcome me to the Retreat

Reply from BookRetreats.com2026-07-23

Hi Sirjesse, Thank you for the kind words! We’re thrilled that the booking was smooth and that you enjoyed the welcome videos. Enjoy the countdown to your retreat!😊 Many Blessings, Amanda The Bookretreats

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Urm Mila · 4 reviews · Verified · Experienced 2026-06-13 ·

BookRetreats is Amazing

BookRetreats is a great site. They make it easy to pick where you want to go/choose what you are looking for or just explore options/dates of retreats all in one place. I use bookretreats for all of my retreats.

Reply from BookRetreats.com2026-07-22

Hi Urm, We love hearing this! Being your trusted platform for every retreat is the biggest compliment we could ask for. Thank you for being such a valued part of our community!😊 Many Blessings, Amanda The Bookretreats.com Team

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AZ I AM Yoga · 1 review · Experienced 2026-07-14 ·

Deceptive Advertisement of Being "Yogi's"

I feel compelled to share my experience to warn both retreat facilitators and prospective guests. I have been leading wellness retreats for 28 years and have pioneered several retreat formats that are now commonplace. I am sought after for my transformative retreats because I lead with radical honesty and a deep desire to help people. I have never experienced anything negatively comparable to my interactions with BookRetreats. I have only edited this because BR's flags all real reviews for deletion and twists the truth in their responses. I left BR's, they did not delete my account. Now, I acknowledge my part in one incident that contributed to our disagreement because that is how I live my life and why I teach yoga. Unfortunately, I did not experience the same level of honesty and accountability from BookRetreats, despite their advertisement of themselves as "yogis." I often say, "Whatever brings you to church, brings you to church," and I hope that, in time, they will understand the principles of yoga while fiercely pursuing the financial profits from hard-working yoga teachers leading retreats. I had 2 weeks to relocate my life and establish a new retreat center after the Los Angeles fires. Just one week before my first retreat there, the city issued a water contamination advisory. Rather than cancel or expose guests to potential health concerns, I rented a larger, more upscale home a few miles away outside the affected water district. During that retreat, one participant disclosed after arriving that she had been untruthful on her intake forms and was actually a police officer on leave after being diagnosed with severe PTSD. By the third day, she was severely uncomfortable meditating and chose to leave early. She then fabricated an untrue account of events to BookRetreats in an effort to obtain a refund. At the time, under the stress I was already experiencing, I did not believe a refund was warranted and felt personally offended. BookRetreats declined to hear my side of the situation, so I deactivated my account and ended our relationship. Looking back, although the venue change was made solely for guest safety and resulted in a nicer property, I later realized I should have simply refunded her based on that. That is something I can acknowledge today. About a year later, I reached out to apologize for that difficult period and explained that I had sold my retreat company, WellBnb. My role had changed from owner-operator to solely teacher and trainer, while my team organized and produced the retreats. Unfortunately, my experience became even more alarming. BookRetreats initiated unprofessional and negative accusations, and telling my new business partners and students that they needed to sever their relationships with me in order to use their site. One of my students quit because of the flip-flopping, accusatory emails from them and blaming our US team for not being available for a phone call during European business hours. Their "Head of Finance" falsely accused me of directing someone to send money to me without first verifying that my email address was linked to our business Zelle account. She never apologized for that. On our AZ I AM profile, we maintained a 4.98-star rating with all 65 reviews being five stars. Our newer WellBnb profile also received outstanding reviews with a 4.98 rating, which I will post so that BookRetreats cannot paint a different story. BookRetreats is a marketing and booking platform, not the operator of the retreats themselves. Retreat leaders deliver the experience. BookRetreats advertises themselves as "a team of yogis," in order to encourage users to place their loyalty with them rather than with the independent facilitators who invest the expertise, time, and resources to create these retreats. They instill fear in users to communicate with hosts. For example, we had a guest who arrived panicked with anxiety, refusing to drink a welcome elixir (afraid that she was going to be drugged) because she stated that BookRetreats told her to "be careful of new hosts." This leaves retreat hosts to de-escalate unfounded concerns and starting retreats with an unnecessary disadvantage. Anyone involved in personal growth knows that healthy relationships require honest communication, humility, and mutual respect. And every business encounters difficult situations and customers. I certainly have learned from mine. However, based on my experiences, the clearly negative actions towards me, and false accusations, I wouldn't advise anyone to invest their business with BookRetreats; they are solely interested in their profits while harnessing the loyalty of users in any way possible, without sincere regard for your business or finding positive solutions.

Reply from BookRetreats.com2026-07-22

Hi there, As of July 22, 2026, all profiles and references to this host have been fully removed from our platform to the best of our knowledge. Our decision to end this partnership applies universally to all retreats and business entities with which this host is affiliated, including secondary accounts or proxy listings. We aim to support all hosts on our platform; however, we maintain strict professional standards and Terms of Service to protect both the guest and employee experience. All hosts agree to these terms when signing up with us. In this instance, the partnership was terminated due to documented breaches of these terms, including failures in guest communication regarding venue changes, numerous complaints from guests, and the mistreatment of our staff. We have a zero-tolerance policy regarding unprofessional conduct and the verbal abuse of our team members. We invested considerable time over the past two years to support the host’s business, but we can no longer do so at the expense of our professional standards. We simply weren’t comfortable sending our guests to their retreats any longer based on the behavior we witnessed firsthand. To protect the integrity of our marketplace, the safety of our traveling community, and the well-being of our team, we have made the firm decision to permanently end this relationship. Amanda The Bookretreats.com Team

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Thom · 1 review · Verified · Experienced 2026-07-12 ·

I booked this retreat last minute as I…

I booked this retreat last minute as I was overwhelmed and burnt out from work and life circumstances. I've never done a retreat before so was nervous and quite hesitant to go ahead with it. I've been practising meditation for years. Experienced some very traumatising life situations. And have a tendency to get into bad places. The support I received was amazing from both Alistair and Rose. The meditation practices helped me process things that I have been burrying under the surface. I felt safe enough to release and process things. And I actually learned how to rest properly. All of the other people on the retreat where so kind warm and friendly I was completely in awe of other people's kindness. I've gained skills that I can practice in the world to help keep me grounded and for this I am grateful. I would highly recommend for anyone interested in authentic, grounded practices that help one to remain balanced in day to day life. Truly grateful for Rose and Alistair. Thom

Reply from BookRetreats.com2026-07-20

Hi Thom, Thank you for such a beautiful review. 😊 We are so incredibly glad you found the safe space, rest, and support you needed to process and heal. Hearing that you feel more grounded and equipped for daily life means the world to Alistair and Rose. Thank you so much for booking through us! Many Blessings, Amanda The Bookretreats Team

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Wanda · 2 reviews · Experienced 2026-07-13 ·

I Got My Mojo Back!

I thoroughly enjoyed my recent visit to AZ I AM Detox Yoga & Meditation 5-Day Resort in Taos, New Mexico. I can honestly say I got my money's worth. As a result of this retreat, I discovered that I have indeed got my MOJO back. Prior to my stay, I was very depressed, confused, and fatigued (emotionally, mentally, and physically). Now I feel recalibrated, rejuvenated, and energized! This retreat gave me what 10 years of therapy and antidepressants alone couldn't do for me. I feel so blessed and fortunate to have found this retreat.

Reply from BookRetreats.com2026-07-22

Hi Wanda, We are so deeply moved by your words. Knowing you left Taos feeling rejuvenated, clear, and back to your true self is the greatest gift we could ever ask for. Wishing you continued joy, vitality, and light!😊 Many Blessings, Amanda The Bookretreats.com Team

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LV · 15 reviews · Experienced 2026-07-19 ·

A great way to find just the trip I was…

A great way to find just the trip I was looking for!

Reply from BookRetreats.com2026-07-20

Hi LV, That is exactly what we love to hear! Thank you for the great feedback, and we hope you have an incredible time on your journey.😊 Many Blessings, Amanda The Bookretreats Team

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Jenni · 1 review · Verified · Experienced 2026-07-10 ·

Mt. Shasta retreat 8/6/2026

It is easy to find and the description foryhr retreat was really helpful.

Reply from BookRetreats.com2026-07-20

Hey Jenni, Thank you so much! We’re thrilled to hear that our platform was easy to navigate and that the retreat description gave you exactly what you needed. We appreciate the feedback!😊 Many Blessings, Amanda The Bookretreats.com Team

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Paula · 1 review · Verified · Experienced 2026-07-11 ·

I personally am quite disappointed with…

I personally am quite disappointed with my experience here. Originally, I made a booking with Hilltop Hotel at Phuket. All of a sudden, I received an email from the hotel telling me that there would be a cancellation without a detailed explanation. As I am about to set off in half a month, I have to make another booking with another hotel. My feeling is that customers are not quite respected in this case. I wish a more detailed explanation could be given. Thank you!

Reply from BookRetreats.com2026-07-18

Hi Paula, Thanks so much for sharing this with us! We totally get how disappointing this must have felt, especially with your booking already confirmed and the cancellation coming so close to your trip. As the host explained, they had to cancel due to some changes needed to comply with legal and regulatory requirements, which affected every booking from August onwards, not just yours. The moment we heard from the host, our team jumped in to get you the details and help you find something else that still worked with your travel plans. We’re so glad you were able to book something new and we hope you have a wonderful time! Thanks for bearing with us and please know we’re always here for you, whatever you need along the way! Much love, Laura The BookRetreats.com Team

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Christy · 3 reviews · Verified · Experienced 2026-07-10 ·

Easy to find retreats and book one

Easy to find retreats and book one. Like the selection and the search features.

Reply from BookRetreats.com2026-07-20

Hi Christy! Thank you so much. We are thrilled to hear that you enjoyed our search features and selection. Making it easy to find and book your perfect retreat is exactly what we aim for! 😊 Many Blessings, Amanda The Bookretreats.com Team

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Georgina · 1 review · Verified · Experienced 2026-07-10 ·

Being clear about cancellation and payment terms re individual retreats

Good and the website and bkg coy were helpful. Wasn’t initially clear that the bkg coy received deposit as payment then the rest managed by the retreat hence the generic statement re.cancellation policy meant I needed to clarify with the retreat. Ie it’s a 2 step process which is a bit awkward Once the retreat clarified I could make a decision Maybe bkg coy could keep individual retreat policies online so it was clearer

Reply from BookRetreats.com2026-07-17

Hi Georgina, Thank you for the review and the great suggestion. We're happy we could help, and we hear you on the payment clarity. We're working on making individual retreat cancellation policies more visible on our site. We appreciate your patience and your feedback! Many Blessings, Amanda The Bookretreats.com Team 😊

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Shirese · 2 reviews · Verified · Experienced 2026-07-08 ·

Happy customer.

The agents (I've dealt with quite a few) of Bookretreats are friendly and eager to assist. Despite some small hiccups, during a second booking experience partly my fault, they have overall been very accommodating, kind, understanding and helpful. Please note if you, as the customer have questions and receive assistance during a chat, please take note : get all the information you need first time round. You will speak to a different agent and will start from scratch, every time you make contact. They have no idea what transpired with previous chats or enquiries. Overall I still feel it will be unkind to give them less than 4 stars. So from my side. Thank you sincerely.

Reply from BookRetreats.com2026-07-17

Hi Shirese, Thank you so much for the review and for recognizing our team's effort to support you! We're so glad we could help. We also really appreciate your feedback about our chat handovers. We want our service to be as seamless as possible, so we're taking your note to heart to improve how our agents share notes. Safe travels on your retreat!😊 Many Blessings, Amanda The Bookretreats.com Team

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Tamara · 1 review · Verified · Experienced 2026-07-07 ·

Fast and simple

Very good, fast, simple

Reply from BookRetreats.com2026-07-14

Hey Tamara, Thank you for the wonderful feedback! We pride ourselves on providing a seamless and efficient experience, and we're thrilled to hear we hit the mark for you. So glad you found us! Many Blessings, Amanda The Bookretreats Team

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Kim · 2 reviews · Verified · Experienced 2026-07-12 ·

Easy to use

Easy to use - great info

Reply from BookRetreats.com2026-07-13

Hi Kim, Thank you so much for the feedback! We're thrilled to hear you found our platform easy to use and informative. Thanks ever so much for choosing Bookretreats! 😊 Many Blessings, Amanda The Bookretreats Team

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Peggy Leung · 5 reviews · Experienced 2026-07-12 ·

Good customers service

Good customers service, easy booking process

Reply from BookRetreats.com2026-07-13

Hi Peggy, Thanks so much for the awesome review! The team works super hard to keep bookings simple and our support top-notch, so it’s awesome to hear we nailed it for you.😊 So glad you found us! Many Blessings, Amanda The Bookretreats Team

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Amina · 1 review · Experienced 2026-07-11 ·

Excellent experience

An excellent Kung Fu retreat in Corfu. Thomas is a thoughtful, considerate teacher who takes a lot of time to explain, correct, and share not only the practice itself but also its history and background. Everything was very well organised and clearly communicated, the food was excellent, and Thomas and his family were incredibly warm and welcoming. A high-value and genuinely special experience.

Reply from BookRetreats.com2026-07-12

Hi Amina, Thanks so much for leaving your review! We're so happy to hear you had such a special experience in Corfu. We'll be sure to pass your lovely words along to Thomas. We love working with hosts who bring this much care and depth to their retreats! 💛 💛 Hope to help you plan another retreat very soon. Much love, Laura The BookRetreats Team

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K. And · 1 review · Verified · Experienced 2026-07-04 ·

Messaging host was easy and quick reply …

It was easy to navigate the site and the host of my retreat replied promptly and was lovely to deal with. Can’t wait to get there.

Reply from BookRetreats.com2026-07-13

Hey K, We're so glad you found it easy to get around our platform and that you had a quick contact with your retreat host. That's exactly what we aim for! Thanks so much for sharing your feedback and we hope you have a wonderful time at your retreat. 💜 Much love, Laura The Bookretreats.com Team

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Rowena · 2 reviews · Verified · Experienced 2026-07-04 ·

Great communication …

Constant communication with advice and help with any queries I had before and after booking.

Reply from BookRetreats.com2026-07-13

Hi Rowena, Love this. We’re huge on staying in touch and making sure you have everything you need, so this means a lot to the team. Thanks for the awesome feedback!😊 Please reach out if you have any questions or concerns, we're here to help. 😊 Many Blessings, Amanda The Bookretreats Team

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S Fitzgerald · 1 review · Verified · Experienced 2026-07-03 ·

Quick follow up

Quick follow up, opportunity to ask questions, options available

Reply from BookRetreats.com2026-07-12

Hi Sue, Thanks for sharing your feedback; it truly means a lot to us! It was lovely helping you along your retreat journey. Our team is always around whenever you need us. Hope to help you plan your next adventure soon 😊 Much love, Laura BookRetreats Team

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Shelly Maturin · 3 reviews · Experienced 2026-07-09 ·

Very easy and informational

Reply from BookRetreats.com2026-07-12

Thank you, Shelly! 🌸 Making your retreat planning easy and clear is exactly what we aim for. It's so nice to hear we hit the mark. Our team's always here if you need anything else along the way. Much love, Laura BookRetreats Team

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Karen · 1 review · Verified · Experienced 2026-07-01 ·

First time using

First time using - I found several retreats last minute and was able to secure my spot. Appreciated follow up when one didn't reply to confirm right away (they were on retreat themselves!). So far so good !

Reply from BookRetreats.com2026-07-08

Hi Karen, Thank you so much for sharing your experience! We know how stressful last-minute planning can be, so we're happy we could help secure your spot smoothly. Haha, yes—our hosts definitely unplug during retreats, but we’re always here to bridge the gap for you. Have an incredible time!😊 Many Blessings, Amanda The Bookretreats.com Team