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Media & Publishing

Bookshop.org

275 reviews

4.9275 reviews
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About Bookshop.org

Data updated
Website
bookshop.org
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
275 reviews
Replies to negative
50% (2/4)
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Is Bookshop.org legit?

Bookshop.org (bookshop.org) has a 4.9 out of 5 rating on OK.one, based on 275 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.

What people say

J
Jeff Drum · 3 reviews · Verified · Experienced 2026-08-01 ·

Easy to use

Easy to use. Quick delivery.

J
JC · 8 reviews · Verified · Experienced 2026-08-01 ·

Pleasurable and easy

It was an easy search and purchase. The book I was looking for was available at a very good price. Buying through Bookstore.com was a pleasure.

c
customer · 2 reviews · Verified · Experienced 2026-08-01 ·

The book had a significant scratch on…

The book had a significant scratch on the cover.

L
Loni · 1 review · Verified · Experienced 2026-08-01 ·

Still Able to Shop Small!

Bookshop.org allows me to still support my local bookstore while having access to titles they don't carry. I can find the book I'm looking for and delivery is quick. The best part is I don't have to utilize Amazon or a big box store to get the books I want.

J
Jay Cutler · 1 review · Experienced 2026-08-04 ·

Great customer service

Quick and helpful customer service

c
customer · 4 reviews · Verified · Experienced 2026-07-30 ·

Delivered ahead of schedule and…

Delivered ahead of schedule and unexpectedly in time for an eight hour plane flight to the US. Nice job.

S
Stove Top · 1 review · Verified · Experienced 2026-07-31 ·

Will be using this website again.

D
David Rovaldi · 8 reviews · Verified · Experienced 2026-07-30 ·

Book arrived within a week even though…

Book arrived within a week even though the time line was several weeks. Under promise, over deliver!!

A
Abiy · 8 reviews · Verified · Experienced 2026-07-31 ·

Convenient and supports real bookshops

Convenient and easy to order but with the added bonus of supporting real bookshops. Orders arrive promptly. In the past I've had a book arrive damaged and the customer service was great.

D
David H. · 1 review · Verified · Experienced 2026-07-29 ·

Great customer service

Great customer service, great selection.

c
customer · 8 reviews · Verified · Experienced 2026-07-30 ·

On time delivery with no hassles

A
Amanda Cain · 1 review · Experienced 2026-07-19 ·

Customer Service is Fantastic!

I had an issue with shipping, but Bookshop was incredibly fast at resolving the issue. I really appreciate them helping me out and taking care of the problem (thank you Zach H!). Will definitely keep ordering from here in the future!

J
Joan Reich · 9 reviews · Verified · Experienced 2026-07-31 ·

Always find the books I am seeking at a…

Always find the books I am seeking at a very good price. Delivery is almost always very accurately detailed.

S
S H Bell · 46 reviews · Verified · Experienced 2026-07-31 ·

A brilliant idea to help independent…

A brilliant idea to help independent bookshops brilliantly executed! They never fail to provide a great choice of books.

c
customer Barbara M · 1 review · Verified · Experienced 2026-07-31 ·

Terrific shipping time and…

Terrific shipping time and communication of order status.

c
customer · 1 review · Verified · Experienced 2026-07-31 ·

My books arrived quickly and in perfect…

My books arrived quickly and in perfect condition.

R
Rhiannon · 11 reviews · Verified · Experienced 2026-07-31 ·

Arrived quickly

Arrived quickly, excellent condition and service

D
Denise · 3 reviews · Verified · Experienced 2026-07-31 ·

Putting my money to work for good businesses.

I love that I can support my local bookstore when ordering books online. I have been trying to wean myself from the big online retailer who is not known for treating employees well. My only wish is that I could get hard copies a little quicker (I've been spoiled by the big retailer!) But, I am willing to put up with this small inconvenience to support a local business and, in general, good employee practices.

R
Robert R · 4 reviews · Verified · Experienced 2026-07-31 ·

I was able to find what I wanted

I was able to find what I wanted; got it on time; pricing is fair; and only shop independent book stores as supporting them is supporting local communities (this includes small parts of even the biggest cities). Saving $3 to support Amazon and their shareholders is not going to come back i to my community and biying here does.

K
Kippy63 · 7 reviews · Verified · Experienced 2026-07-31 ·

Great shopping experience

Great shopping experience. Fast delivery and good notifications of service.