Buy A Charger Shop is a reliable provider in chargers and adapters with 8000 products, covering 200,000 models of computers, cell phones, tablets and other equipments.
Written by the business, not verified by us.
Is Buy A-charger legit?
Buy A-charger (buy-a-charger.co.uk) has a 3.5 out of 5 rating on OK.one, based on 238 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 32% give 1 star; The business has replied to 47% of negative reviews; 22 of them were added in the last 12 months. Last updated 2026-10-25.
Claim they will ""usually"" send within 1 business day, after contacting support 3 business days since placing the order, I was informed that they will send in 1-2 days!!
Either be honest and put some notice that you simply don't stock certain models and need to import them from China/elsewhere or stop claiming you'll send in one day. Would definitely NOT recommend for dishonest business practices. Beware.
Literally a recurrent claim if you scroll down below.
Reply from Buy A-charger2019-12-12
Dear Kate,
Sorry for the delay. The shipment took 6 days. While the order was delivery on 6 Dec.
Just feel free to contact our support team if any issues occur in the future.
Thank you.
Best regards.
I still haven’t recieved my acer laptop charger they are not replying to my emails they said it will be here within 2-4 days and it’s now been 6 days no reply no charger terrible service do not buy from here scammers.
Reply from Buy A-charger2019-11-27
Dear Customer,
Sorry for the delay. The item was delivered on 26 Nov 2019.
We did reply to your message when you first contacted us on 24 Nov 2019.
Thank you.
Best regards.
Although the charger was good value it took nearly two weeks from order to delivery
Reply from Buy A-charger2019-11-15
Dear Andy,
Thank you for your review.
We do appreciate you taking the time to share your opinions. Sorry for the delay of the delivery.
Just feel free to contact our support team if any issues occur in the future.
Best regards
It took longer than it was said for delivery an extra week
Reply from Buy A-charger2019-11-15
Dear Marion,
Thank you for your review.
We do appreciate you taking the time to share your opinions. Sorry for the delay of the delivery.
Just feel free to contact our support team if any issues occur in the future.
Best regards
Dear Sandra,
Thank you for your 5-star review.
We are glad that you are happy with our service and our products . We do appreciate you taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
Best regards
Dear Steve,
Thank you for your 5-star review.
We are glad that you are happy with our service and our products . We do appreciate you taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
Best regards
Dear Smutny,
Thank you for your 5-star review.
We are glad that you are happy with our service and our products . We do appreciate you taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
Best regards
Great price. Delivery quicker than expected. Does the job perfectly. Thanks
Reply from Buy A-charger2019-11-15
Dear Customer,
Thank you for your 5-star review.
We are glad that you are happy with our service and our products . We do appreciate you taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
Best regards
Ordered wrong charger, but quickly got the right replacement.
I realized I ordered a wrong charger when I received the package. I emailed customer service and received a reply quickly. A few days later I got the right charger.
Issue happened, and they handled it quickly and correctly. Thanks.
Reply from Buy A-charger2019-11-11
Dear Chris,
Thank you for your 5-star review.
We are glad that you are happy with our service and our products . We do appreciate you taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
Best regards
Excellent product, good price. Delivery time acceptable.
Like others when I placed my order, I thought I was buying from a UK-based company because their website is misleadingly called Buy-a-charger.co.uk.
Then I saw the bad reviews here (there were no good reviews at the time) and my heart sank. As I hadn't received an email confirming my purchase, I thought I had wasted my money and wouldn't receive either the goods or a refund.
2-3 days after placing the order I received a tracking number and the goods arrived in good time (the slowest part of delivery was once the goods arrived in the UK).
I placed a second order and had a similar experience. First order was placed on 24th October and arrived on 30th. Second order was placed on 30th October and arrived on 7th November.
I'm happy to recommend this company and would order from them again but an acknowledgement email at time of purchase would be reassuring, and a clearer indication that the goods are being shipped from overseas might be helpful in managing expectations about delivery times..
The 2 adapters I ordered are branded items, not clones, do the job they are supposed to and are good value for money. Can't say better than that.
Reply from Buy A-charger2019-11-11
Dear Jan
Thank you for your 5 star review.
We are glad that you are happy with our service and our products . We do appreciate you taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future or if you need any other adapters.
Best regards
For the issue of no email confirming the purchase, actually we have sent . Not sure if it is in your spam folder or it is just prevented by the fire wall of your email system.
For the delivery time. We can make most of the orders delivered on time. (Clearance delay or flight cancellation may result in the delivery delay. )
Dear Emma
Thank you for your 5-star review.
We are glad that you are happy with our service and our products . We do appreciate you taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
Best regards
I ordered a 330w charger for my Alienware laptop before I saw these reviews. Like everyone, I was under the impression that it will come from the UK. Only when I was given the tracking number I saw it comes from China.Delivery was fast tho, and I received it from Royal Mail as promised. 4 days after dispatch. It looks the same as the original, even has Dell on it. 200g lighter.Now, I've seen all the bad reviews and I don't know if I got lucky or not, but the charger works as expected. Same output as the original, doesn't heat up more than the other.I guess I will know for sure if this was a waste of £60 or not in a few months but for now, I'm very pleased with this purchase.
Reply from Buy A-charger2019-11-08
Dear Clive
Thank you for your 5-star review.
We are glad that you are happy with our service and our products . We do appreciate you taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
Best regards
I received my charger in the expected delivery time period. The adaptor to this day is working fine with no complaints.
Reply from Buy A-charger2019-11-08
Dear William
Thank you for your 5-star review.
We are glad that you are happy with our service and our products . We do appreciate you taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
Best regards
ABSOLUTE SHYSTERS! Chinese company posing as U.K. company. Service is lousy. Goods are Hong Kong fakes. You WILL NOT get a refund.
You’ve been warned.
Reply from Buy A-charger2019-11-05
Dear Customer,
Sorry you were not happy with the order with us. However the refund was sent on 11 Oct while you confirmed that on 15 Oct.
We have to expain a bit more. You ordered a 40W Samsung charger from us on 18 Sep and it was delivered to you on 25 Sep. Then on 29 Sep we got a message from you asking to return the item, Ordered in error as you mentioned. We asked for a bit more details but got no reply from you until 1 Oct, then you told us it is just not suitable for your device. After that we asked for some photos from you so we can find the right charger for you. Then you refused and OK. We sent the return address and even before we got the returned item we sent our the full refund.
We are confused why you were saying the item is fake. We are just thinking you ordered a wrong item.
I purchased a charger like the rest of the reviewers. It took more than a month before it "apparently" got delivered to me.
I have chased them and chased them but the response is non-existant. Do not for the love of god, waste your money on this site. It is indeed a Chinese company and their communication and trust level is not something you should rely on. It was only £50 but extremely frustrating experience altogether. I'd rather have spent more to avoid ever experiencing anything like this again.
Edit: Not sure how to reply to the response below.
You did indeed provide me a tracking number of which I kept track of diligently. The only reason I sent the first email is because I noticed the tracker said "delivered" when I clearly did not receive it. At that point as the supplier, you should have chased the couriers for a deliver note/goods receipt. Who signed for it? Is there a picture of it on my front porch. When you have come to the conclusion that you did not have such evidence. You should have either sent a replacement, with sincere apologies, or tried to dispute my claim that I did not receive it. I have paid the money for the charger, and I have not received it. What more do you want me to do? Do I have to collect it from your address to ensure I get it?
Reply from Buy A-charger2019-11-27
An update to the early reply on 5 Nov:
Dear Customer,
The item we reshipped was delivered on 18-11-2019
Thank you.
Best regards
-----------------------------------------------------------
Dear Customer,
Actually the tracking shows the order was delivered on 24 Sep while you placed the order on 16 Sep.
On 27 Sep you reported non-receipt of the order then we emailed you with the tracking details showing the order was delivered. We recommened that you contacted the post office first. You told us you emailed the carrier. After that we got no reply from you since 2 Oct. So we were not sure what happened next and generally the buyer should have received the order from the carrier.
By the way, we did send out tracking details via email after the item was shipped so you as a buyer can keep an active eye on the tracking status. Sometimes these emails went into the spam folder.
Anyway, please just come back to us if the order is not delivered finially. We will ship another one for free.
Thank you.
Best regards.
Avoid this company at all costs.
I ordered a replacement charger from them. When it arrived, the connection was incorrect. I contacted them and provided pictures of the charger they sent. They informed me that the connection is correct, although it genuinely is not. I can only assume this is essentially a scam company.
If you order from them, you will not receive the charger you need or pay for. Moreover, they will refuse to refund you under any circumstances.
Reply from Buy A-charger2019-11-06
Dear Customer,
At first you ordered an incorrect charger for your XPS 15.(The one you needed should be with USB-C connector while you ordered one with Barrel Tip 4.5mm*3.0mm, actually you could tell as the pictures of the product shows clearly.) Anyway we did send out the USB-C one for free.
Thank you.
Best regards.
Ordered a charger before looking at reviews.
Its a chinese company. Rarely get any communication from the customer support. Avoid this company!
Apparently items are delivered within 2-4 days....3 days later, nothing, not even dispatched. I purchased through PayPal and im now having to talk to PayPal to get my refund.
Reply from Buy A-charger2019-11-05
Dear Customer,
Sorry for a bit delay on delivery. Actually the order was placed on 4 Sep and it was delivered on 10 Sep.
Thank you.
Best regards.
I ordered a charger from this company Buy-a-charger.co.uk
I ordered a charger from this company on 31st July 2019. They sent a charger that did not work with my laptop. I asked for the correct on to be sent and i sent them a picture of the charger that i was trying to get a replacement for. They sent another charger which arrived on the 23 August 2019 (almost 1 month later) that does not fit my laptop either. I have repeated contacted the company to ask for a refund but they have not refunded the money. They do not have a phone number and you must communicate by email. I would not recommend that you buy from this company.
I have been left out of pocket and with a chargers that do not work on my laptop.
Reply from Buy A-charger2019-11-05
Dear Customer,
Sorry the charger does not fit your laptop. Anyway the full refund was sent back on 28 Aug.
Thank you.
Best regards.