Cash for Gold USA (cashforgoldusa.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
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Brent · 1 review · Experienced 2026-06-24 ·
★★★★★
My experience
I was really happy with shipping speed and also the communication also the payment was fast. I gave 4 stars because the offer was on the low side. I didn't send much. Testing the waters.
Reply from Cash for Gold USA2026-07-14
We appreciate your honest feedback, Brent, and are glad you chose Cash for Gold USA to test the waters. It is great to hear you were pleased with the speed of the shipping, the communication from our team, and how quickly your payment was processed. We understand that every customer has expectations when it comes to value, and we appreciate you sharing your thoughts about the offer. Our goal is always to provide fair, competitive appraisals while making the process as easy and transparent as possible. Thank you for giving us the opportunity to earn your business, and we hope to have the chance to work with you again in the future.
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Burton · 1 review · Experienced 2026-07-13 ·
★★★★★
Quick appraisal
Quick appraisal, clear communication, good offer. Would use again
Reply from Cash for Gold USA2026-07-14
Thank you, Burton!! Receiving positive feedback from a returning customer is always rewarding. We are pleased your appraisal was completed quickly, that our team kept you informed throughout the process, and that you felt the offer reflected a fair value for your items. Our goal is to make every transaction efficient, transparent, and easy from start to finish so customers always know what to expect. Hearing that you would choose Cash for Gold USA again is one of the highest compliments we can receive. Thank you for your trust, your recommendation, and for taking the time to share your experience. We look forward to serving you again whenever you have jewelry or precious metals to sell.
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david lacy · 3 reviews · Experienced 2026-07-13 ·
★★★★★
Great experience
Reply from Cash for Gold USA2026-07-20
Thanks, David. We're so glad we could provide a great experience. Our goal is to make selling your jewelry and precious metals as easy, transparent, and rewarding as possible, and it's wonderful to know we delivered. Thank you for choosing Cash for Gold USA and for taking the time to leave your review!
Process was very easy. I am very happy with my appraisal and I will refer and use CFG again in the future. Hopefully in the future, direct deposit payments will be available.
Reply from Cash for Gold USA2026-07-20
We're thrilled to hear the process was simple and that you were happy with your appraisal. The fact that you'd recommend Cash for Gold USA and choose us again in the future is the highest compliment we could receive. We also appreciate your suggestion about direct deposit payments—feedback like yours helps us continue improving the experience for our customers. Thank you for your trust and support!
Cash for Gold USA is such a perfect service provider for what I needed. They gave me an accurate quote and sent funds immediately upon approval. I wish I had found them years ago when I was trying to sell my jewelry. But this happened at just the right time! It was a PERFECT experience.
Reply from Cash for Gold USA2026-07-20
Thanks very much, Felecia. We're glad you felt confident every step of the way. Knowing the quote matched your expectations and that your payment was sent immediately after you accepted the offer is exactly the experience we strive to create. We're honored to hear you wish you'd found Cash for Gold USA sooner, and even happier that we were there when the timing was right. Thank you for such an incredible review—it truly means a lot to our entire team.
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customer · 3 reviews · Experienced 2026-07-14 ·
★★★★★
Super impressed with Cash for Gold USA…
Super impressed with Cash for Gold USA everything went smooth and very very fast I was really surprised. I was sent a priority airmail package to send my items in and within 24 hours they were appraised and I had an offer. I would have given five stars because they deserve it, I just would have liked a little bit higher of an offer but everything was great we'll definitely be a return customer
Reply from Cash for Gold USA2026-07-20
We're honored you were so impressed with your experience. Speed is important, but it's even better when everything goes exactly as promised, from receiving your mailer to getting your appraisal within a day. While we always strive to make the strongest offer we can, we're grateful you still felt the experience was worth recommending and that you'd trust Cash for Gold USA again. We look forward to earning that fifth star the next time you send something our way.
K
Kim McIntire · 1 review · Experienced 2026-07-14 ·
★★★★★
Service was awesome
Service was awesome! Offer was more than fair & I immediately accepted. Was told I would receive check in approximately 10 days
Would highly recommend!
Reply from Cash for Gold USA2026-07-20
We're delighted to hear you had such a great experience, Kim. It's wonderful that you felt the offer was more than fair and were comfortable accepting it right away. We know getting paid promptly is important, and we're glad we could keep the process moving. Thank you for recommending Cash for Gold USA—we truly appreciate your trust and your kind words.
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Jen Does · 1 review · Experienced 2026-07-14 ·
★★★★★
The entire process was seamless
The entire process was seamless. Customer service was in touch with me the entire time and super quick turn around time. I think my offer was fair and what I was looking for.
Reply from Cash for Gold USA2026-07-20
We're so glad the process felt seamless from beginning to end, Jen. Staying in touch throughout the appraisal is something we take seriously, so it's great to hear our team kept you informed and made everything move quickly. Knowing the offer met your expectations makes your feedback even more rewarding. Thank you for choosing Cash for Gold USA and for sharing your experience.
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customer · 4 reviews · Experienced 2026-07-14 ·
★★★★★
They were fast fair highest price paid…
They were fast fair highest price paid . Best thanks for everything 😁
Reply from Cash for Gold USA2026-07-20
Hearing that we paid the highest price after you compared your options means a lot to us. We know people want to feel confident they're getting a fair deal, so we're glad we could deliver while keeping the process fast and hassle-free. Thank you for trusting Cash for Gold USA with your valuables, and for the kind words. Enjoy that payout! 😁
This isn’t my first time using Cash for Gold USA. I would highly recommend them to anyone who wants to deal with a company with the utmost integrity and fair offers. The process is simple, easy to manage and no delays in turnaround. The best part is if you don’t accept their offer, they will return your goods prepaid!! Try them. You won’t be disappointed
Reply from Cash for Gold USA2026-07-14
Wow, Teresa! Your continued trust in Cash for Gold USA means the world to us. There is no greater compliment than earning a customer for life, and we are grateful for the opportunity to serve you again. We are pleased you continue to value our straightforward process, competitive offers, and quick turnaround times. We also appreciate you highlighting our no-pressure approach, including the fact that customers who decline an offer receive their items returned promptly at no cost. Providing honest service and giving every customer the freedom to make the decision that is right for them has always been one of our core values. Thank you for your loyalty, your enthusiastic recommendation, and for choosing Cash for Gold USA time and again. We look forward to helping you with many more transactions in the future.
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Jill · 1 review · Experienced 2026-07-09 ·
★★★★★
TRUSTWORTHY!
Cash for Gold USA did everything they said. After a little communication we arrived at a fair price and I accepted their offer. I had a check in my hand the next day. I have some more gold I’m going to sell them. Thank you Cash for Gold USA!!!
Reply from Cash for Gold USA2026-07-14
We appreciate that, Jill. Thank you for your thoughtful review and for giving Cash for Gold USA the opportunity to earn your business. We are pleased to hear you found the process smooth, the communication prompt, and that we were able to reach a fair agreement together. We also appreciate your constructive feedback regarding item-by-item valuations. Customer input like yours helps us continue improving the experience we provide. We are especially glad your second transaction, where you chose to send a single item, gave you even greater confidence in the appraisal process and the value of your offer. It means a great deal that you returned to work with us again and that you would highly recommend our service. We sincerely appreciate your trust and look forward to assisting you with any future transactions.
The transaction was smooth and quick to complete. Communication friendly and without delay. I would've liked a little more clarity as to more specifics about each item sent...maybe individual value? That was my first experience. I tried again...this time sending in one item. This process worked better for me since I knew and could access the offer more accurately. Would recommend highly.
Reply from Cash for Gold USA2026-07-14
Thank you, Kimberly, for sharing such thoughtful feedback about your experiences with Cash for Gold USA. We are pleased your transactions were completed quickly and that our team provided friendly, responsive communication throughout the process. We also appreciate your suggestion regarding more detailed item-by-item valuations, as feedback like yours helps us continue improving the customer experience. We are glad your second transaction, where you sent a single item, gave you even greater confidence in evaluating your offer and resulted in an experience that better matched your expectations. Your recommendation means a great deal to us, and we sincerely appreciate the opportunity to earn your trust. Thank you for choosing Cash for Gold USA, and we look forward to helping you again in the future.
The customer service was prompt,courteous and respectful.
John and Nicole deserve an "atta girl and an atta boy."
Reply from Cash for Gold USA2026-07-14
John and Nicole absolutely earned the recognition. We are happy to hear they were prompt, courteous, and respectful throughout your experience. Both take pride in making customers feel comfortable, informed, and well cared for during every step of the process. We will be sure to pass along your atta boy and atta girl because feedback like this means a great deal to them. Thank you for recognizing the people behind the service at Cash for Gold USA. We truly appreciate your business and your kind words. We look forward to helping you again whenever you have more valuables to sell.
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Stone EC · 2 reviews · Experienced 2026-07-09 ·
★★★★★
Great customer service
Great customer service, keeps you informed on everything. All in all great experience. I would recommend to family members and friends.
Reply from Cash for Gold USA2026-07-14
We truly appreciate you taking the time to share your experience with Cash for Gold USA. Keeping customers informed throughout the entire process is an important part of the service we provide, and we are glad that communication helped make your transaction a positive one. Our team works hard to be responsive, clear, and dependable from the moment items are shipped until payment is completed. Knowing you would recommend us to your family and friends means a great deal because personal recommendations are built on trust. Thank you for your confidence in our team and for choosing Cash for Gold USA. We look forward to helping you again whenever you have more jewelry or precious metals to sell.
Very simple procedure. Spoke with one of the employees and he was professional and helpful
Reply from Cash for Gold USA2026-07-14
Very kind, Nancy. Thank you for taking the time to share your experience with Cash for Gold USA. We are glad you found the process simple and easy to navigate from start to finish. Our team is committed to providing professional, helpful service and making sure every customer feels comfortable and informed throughout the transaction. It is rewarding to know that your interaction with one of our team members reflected the level of service we strive to provide every day. We sincerely appreciate your trust and your kind words. Thank you for choosing Cash for Gold USA, and we look forward to helping you again whenever you have jewelry or precious metals to sell.
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April Swires · 1 review · Experienced 2026-07-07 ·
★★★★★
Everything was very fast and my…
Everything was very fast and my estimate was higher than I expected which is nice. Waiting for the check to clear mobile deposit. The only complaint I have is the charges for the payment options are VERY high. 5.00 for me to print my check is crazy and the free option has no tracking. Those payment options need to be updated a little.
Reply from Cash for Gold USA2026-07-14
Thank you for taking the time to share such thoughtful feedback, April. We are pleased to hear your transaction was completed quickly and that your offer exceeded your expectations. Our team works hard to provide fair appraisals and fast turnaround times, so it is rewarding to know that was your experience. We also appreciate your comments regarding our payment options and fees. Customer feedback like yours is valuable, and we are always looking for ways to improve the overall experience while continuing to offer secure and reliable payment methods. Thank you for choosing Cash for Gold USA and for your honest review. We truly appreciate your business and hope to have the opportunity to serve you again in the future.
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SamuEl Moore · 2 reviews · Experienced 2026-07-09 ·
★★★★★
Fast and fair
Reply from Cash for Gold USA2026-07-14
Thank you for your kind words, Samuel, and for choosing Cash for Gold USA. Our team is committed to providing a process that is both efficient and straightforward while offering competitive values for every shipment we evaluate. We are delighted to hear you found your experience both fast and fair, as those are two of the qualities we work hard to deliver every day. Earning your confidence and satisfaction is our highest priority, and feedback like yours means a great deal to our entire team. We sincerely appreciate your business and look forward to assisting you again whenever you have jewelry or precious metals to sell.
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laaatt.net · 1 review · Experienced 2026-07-08 ·
★★★★★
Very easy way to send and the actual…
Very easy way to send and the actual transaction was within 24 hours. Would recommend..
Reply from Cash for Gold USA2026-07-14
We are delighted to hear your transaction was so smooth and efficient. Our goal is to make selling jewelry and precious metals as convenient as possible by providing a secure mailing process and completing appraisals and payments quickly. It is especially rewarding to know your transaction was completed within 24 hours and that the entire experience met your expectations. We understand our customers value both speed and reliability, and we work hard to deliver both with every shipment. Thank you for taking the time to share your experience and for recommending Cash for Gold USA. We truly appreciate your trust and look forward to serving you again in the future.
Drew and Nicole will both be excited to read your review. They care deeply about making every customer feel supported, informed, and comfortable throughout the selling process. Even a few kind words recognizing their efforts mean a great deal to our team. We are grateful you chose Cash for Gold USA and trusted us with your transaction. Your support and recommendation encourage us to keep delivering the level of service our customers deserve. We truly appreciate your business and look forward to helping you again whenever you have jewelry or precious metals to sell.
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Cy V Abundo · 1 review · Experienced 2026-07-08 ·
★★★★★
Nicole and the team at Cash for Gold…
Nicole and the team at Cash for Gold made my selling experience exceptional. From the start of the mailing process, they ensured that my jewelry was secure and fully insured. The negotiation process was smooth, and they were genuinely committed to earning my business. They offered me the best possible deal, and I couldn’t be happier with the outcome. I highly recommend Cash for Gold to anyone looking for a trustworthy, professional, and hassle-free selling experience.
Reply from Cash for Gold USA2026-07-09
Nicole will be thrilled, Cy, to know she helped make such a positive impression. Providing a secure and fully insured process is one of the ways we help customers feel confident when mailing valuable jewelry, and we are glad that gave you peace of mind from the very beginning. We are equally pleased the negotiation process was collaborative and that our team earned your business by working to provide the strongest offer possible. Every customer deserves to feel respected, informed, and never pressured throughout the appraisal process. Your kind words about the professionalism of our team and your confidence in Cash for Gold USA mean a great deal to all of us. Thank you for your thoughtful recommendation, and we look forward to helping you again whenever you have jewelry or precious metals to sell.