Online shopping from the huge selection of electronics, cell phone & accessories, computers, car accessories, sporting goods, home products and apparel at reasonable price and worldwide free shipping.
Written by the business, not verified by us.Cesdeals (cesdeals.com) has a 3.4 out of 5 rating on OK.one, based on 371 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 60% rate it 4 stars or higher while 38% give 1 star; The business has replied to 80% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-10-25.
I have received my parcel on the 17th Feb thank you.
Hello dear customer, Thank you for your info and happy for you. If there is anything we can do for you, please do not hesitate to contact us. Welcome to purchase on us again. Best regards, Customer Service
Stay away from this China company. They are horrible!!!! Wound never buy from again.
Hello customer, Sorry for any inconvenience caused. We will upgrade our service . If there is anything we can do for you,please do not hesitate to let us know.And you can contact our customer service email . Thank you for your feedback and understanding. Best regards Customer Service
pathetic customer service, impossible to contact these guys. stick to ebay. order never arrived nor do i expect it to.
Hello customer, Sorry for any inconvenience caused. We will upgrade our service . Besides,we usually reply to the customer within 24 hours.But it may delay in weekend and holiday. If there is anything we can do for you,please do not hesitate to let us know.And you can contact our customer service email . Thank you for your feedback and understanding. Best regards Customer Service
Ordered a camera, had to pay an additional £22 customs charge. Would have been cheaper and quicker on Amazon. Never answered multiple email enquiries. Don't buy from them
Hello customer, Sorry for any inconvenience caused. We will upgrade our service . Besides,we usually reply to the customer within 24 hours.But it may delay in weekend and holiday. Thank you for your feedback and understanding. Best regards Customer Service
Still waiting for my parcel last tracking 12th Jan 2020 no movement sins, send them mails but with no reply service are for sure very poor
Hello,customer Sorry for you waiting such a long time. Because of the influence of the coronavirus, the delivery period may be delayed. If there is anything we can do for you,please do not hesitate to let us know.And you can contact our customer service email . Besides,we usually reply to the customer within 24 hours.But it may delay in weekend and holiday. Thank you for your patience and understanding. Best regards CESDEALS Customer Service
Probably the worst company I have ever dealt with customer service wise. I Bought three electronic games from them for Christmas for presents.Got them about a month later because they are from China, first mistake. They sent them in a plastic bag, so you can imagine how destroyed at these games were. After I complain to them about ! $50 dollars on the games and they send these in a plastic bag and they get Destroyed and shipping which most people would expect in a plastic bag and they want to give me five dollars to compensate me. Good thing I had PayPal to reimburse me but I will never deal with this company again horrible horrible customer service
Hello customer, Sorry for any inconvenience caused. We will upgrade our service . Besides,we sent out the package in good condition. But cross-border delivery is internation long-distance transaportation. It is a common phenomenon that packages got little damage. If the products are damaged in transit，please contact with the customer service. Thank you for your feedback and understanding. Best regards Customer Service
Superb service. Four day’s from Hong Kong to my door and product as advertised.
Hello dear customer, Thank you for your info and happy for you. If there is anything we can do for you, please do not hesitate to contact us. Welcome to purchase on us again. Best regards, Customer Service
Had some troubles with the countries size differences,and they were right on it. They straightened it out right away. Top notch customer service.
Hello dear customer, Thank you for your info and happy for you. If there is anything we can do for you, please do not hesitate to contact us. Welcome to purchase on us again. Best regards, Customer Service
I had an order that didn't turn up so I was able to contact customer service and they kindly help me out by resending the products. I look forward to buying more products in the future. Thank you Customer service
Hello dear customer, Thank you for your info and happy for you. If there is anything we can do for you, please do not hesitate to contact us. Welcome to purchase on us again. Best regards, Customer Service
I think i will stick with ebay or wish this site don't give u the option to open a dispute if your item don't show up or is not what u ordered. And no phone numbers to contact them . I think they still your money . Then u got to fight to get it back .
Hello customer, Sorry for any inconvenience caused. We will upgrade our service . Besides,we usually reply to the customer within 24 hours.But it may delay in weekend and holiday. Thank you for your feedback and understanding. Best regards Customer Service
fake giweaway do not want to send won prizes
I consider this a great company, several friends have recommended it to me. I, not receiving confirmation that I have been sent the Product I will give my vote of confidence in my first purchase. I rate them positive Número de orden: 20200103195021407668 Payment Confirmed Jan 03.2020 19:50:22
Hello dear customer, Thank you for your info and happy for you. If there is anything we can do for you, please do not hesitate to contact us. Welcome to purchase on us again. Best regards, Customer Service
I paid but they didn't sent my item, they canceled my coupon too
I paid my order, but cesdeals canceled it. This is a really bad web store.
I started buying items from this company when they were called NewFrog and had no problems. Unfortunately, after the name change to CESDeals, there appeared to be a drop-off in quality of items. A pair of adjustable lens glasses were completely useless. After I supplied a video demonstrating the problem, they did supply a replacement pair, but they were even worse. Communication ended abruptly after I suggested that a refund might be in order. In summary, I would say that I would risk buying low-cost items from this company because they are cheap, but would always pay the extra to purchase anything more expensive via a site like eBay because of the much greater buyer protection included.
I have been waiting on a diamond package to arrive that was ordered in November of last year 2019, here we are in January 2020, no package no update and no REUND OF MY MONEY. I will be spreading the word to all my diamond painting people this company is totally uncaring about this issue and will not refund my money as requested. #NF2019112907210468848
I had to cancel an order because I changed my mind after the purchase. Customer support was very helpful, they promptly canceled my order and issued the refund.
i purchased a fitness watch from CES and unfortunately there was an issue with the watch. It would not sync the date and time with my iphone. Everything else worked fine, it counted steps, measured heart rate and blood pressure etc. I contacted CES and after a few emails they said they would replace the fitness watch. Got the watch last week, synced with my phone and all is wonderful
Not arrived after 30 days when I was told 10 - 20 buisness days .
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