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Electronics & Technology

Cleverdog

120 reviews

1.2120 reviews
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About Cleverdog

Data updated
Website
cleverdog.cn
Category
Electronics & Technology
Location
China
Status
Unclaimed
Last 12 months
8 reviews
Replies to negative
0% (0/113)
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Is Cleverdog legit?

Cleverdog (cleverdog.cn) has a 1.2 out of 5 rating on OK.one, based on 120 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 88% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 8 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

After using these cameras for years I…

After using these cameras for years I now have to join the voices saying don't buy. I can only guess they are going bust, take over or sumsutch. Adverts is all you get on the app. I tried to log out and re log on. I got half way. After reading other people's experiences I bought Tapo, in the UK you can get these in Argos, I fitted them quickly and got the app working OK all is good now.

Utterly Useless Now

These morons have destroyed what was once a reasonable set up. The app doesn't work anymore. The ads have taken over and this happened without notice. You can't even pay to stop this. Open the app and there is a whole-screen advert. Tap the (what you'd think was the) 'delete X', and, just like a con-artist, it takes you to where the advert wishes you to go. And don't think of opening it in public as the ads often have sound which can be embarrassing. When you EVENTUALLY get to the cameras, more often than not they don't work. "Device Offline", even though they are not. The desktop app doesn't work either! And their website doesn't exist anymore. This is the opposite of what it once was. You have to be a 'special' kind of cretin to come up with *this*!

Shame there is no Zero star option Like…

Shame there is no Zero star option Like other posters...the app is now useless and the system appears to be permanently broken so the cameras are destined for the bin. I'm really annoyed as I need to see what's going on and am a thousand miles away so can't just install a new system. Disgusting service

4 cameras at home and all useless now

4 cameras at home and all useless now! Adverts are not a problem anymore because there's a bigger problem! App won't connect to the internet and you can't see the view from cameras. It says connecting and it's not connecting. If you try to log out from the app and log in again it's impossible as it says "no network connected" even though you can see that cameras are working ( both blue lights are on". Rubbish! Very unprofessional trom the company! There is no way to contact them to ask what's going on. I think that's the end of clever dog and I will have to buy different brand cameras.

We don’t buy surveillance cameras to…

We don’t buy surveillance cameras to watch adverts!! There never used to be ads but now I can’t access the camera without now having to watch adverts. I use this system to keep an eye on my 92 year old grandmother. I now can’t get quick access when needed. I’m now looking to replace the camera as it’s not suitable anymore. Very disappointed. ☹️

How sad, a wonderful product rendered useless

How sad. A really good product has been rendered almost useless by unwanted adverts that were never mentioned or agreed to. Not only does this render the camera less than useless because of the time taken for the ads to stop playing, I am offended by the content of the ads. Put the price of the camera up if you need to make more money, because ads are not the solution.

Unusable. Mine are in the bin & replaced with Tapo.

App won't let you get to Cleverdog until you've suffered 2 or 3 minutes of mind numbing games adverts. As fast as you close one down another one starts, plus really loud music. Then when you finally do reach Cleverdog whatever caused the alert has long since past and any burglars will be well on their way home. Can't understand what Cleverdog are thinking - someone looking for home surveillance isn't going to be suddenly interested in games for 5 year olds. Cleverdog cameras are really a neat solution, just such a pity the app renders them useless. Go for Kasa, Tapo Ring or something.

Lost my confidence to the product

I have used this camera for many years to monitor my dogs while I am away. Recently, the application has become unusable because you are bombarded with advertisements as soon as you try to use the app. This has caused me to lose a lot of confidence in the data security of this camera and I am now forced to dispose of this product.

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