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Home Services

Closetfactory

101 reviews

4.2101 reviews
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About Closetfactory

Data updated
Website
closetfactory.com
Category
Home Services
Location
United States · Los Angeles
Status
Unclaimed
Last 12 months
5 reviews
Replies to negative
47% (9/19)
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Is Closetfactory legit?

Closetfactory (closetfactory.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home Services and its reputation is good. 81% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 47% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

m
mike cantu · 1 review ·

Horrible customer service stay away

Horrible customer service stay away. Install nightmare. Drawers are different color than rest of closet. Called 4 times since install date. Zero call backs Zero answers on problem. Unauthorized credit transaction taken without authorization. This company is a mess. Waited 4 months for a job done wrong. Now no answers on fixing the issue.

Reply from Closetfactory2022-08-02

Dear Mike, We have gone through our database and show that you did many years ago contact us for a design consultation but you did not purchase from us. If the contract is under a different name please contact us with the correct name and order number. We think you have purchased from a different company. Please review the paperwork and contact them. Most closet companies have "closet" in their company name. Feel free to email your contract to me if we are mistaken and I will assist you. Please put your name in the subject line and email Paris [email protected] and I'll look into your situation.