Club Cannon (clubcannon.com) has a 4.7 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 40% of negative reviews; 27 of them were added in the last 12 months. Last updated 2026-08-10.
They didnt tell me that I need the TRUE1 ADAPTERS because without that the showmaster is not functional. Now I´m in Ecuador and I need the plug and I don´t have the way to get it. Also if someone knows a oficcial place in Ecuador that I can get thjeb adapters I will be really appreciate it.
10/10, can't say enough great things. Prompt delivery even across the country, great packaging, and an amazing product in the Club Cannon Mk2 that I can't wait to keep breaking out at my events!
Bought three cables from Club Cannon. One cable I wanted to return due to intermittent connectivity. They put me through 20 questions then I finally said I just want to return the cable and get a refund. They sent me to their return policy which clearly states you're not getting any refund. This is word for word copied from their website:
RETURN POLICY
At all times, the purchase price of the Products shall be nonrefundable. Notwithstanding the foregoing, the Company may, in its discretion, accept the return of a new, unused Product in re-saleable condition subject to a twenty-five percent (25%) restocking fee and payment by the purchaser of all shipping charges associated with the return of the Product to the Company. All returns must be received by the Company, within 30 days of the original purchase date. If the Company determines, in its reasonable discretion, that the returned Product has been used, no refund shall be issued to the purchaser.
Reply from Club Cannon2025-07-10
Hi Sean,
We’re genuinely sorry you felt disappointed with this experience — that was never our intention. For context, when you reported that one of your three Neutrik cables was showing intermittent connectivity, our support team asked clarifying questions to help diagnose whether it was a potential manufacturing defect or an issue in use. We do this so we can stand behind our products and make it right if there’s an actual defect.
We understand you preferred not to troubleshoot further, and that’s completely your choice. However, our goal was simply to make sure we resolved any problem the right way for you.
Despite our policy stating that purchases are non-refundable except at our discretion, we provided an RMA and stated, “Upon receipt of the return and confirmation of the manufacturing defect we will refund your payment method for the purchase price.”
If you still wish to return the cable for inspection, that option remains open — please feel free to reach back out, and we’ll make sure you’re taken care of if there is indeed a defect.
Thank you for giving us the opportunity to clarify.
— Club Cannon Sales & Support Team
As always with this industry I needed this last minute for a nightclub install. Turned up a day earlier than I expected, did exactly what I needed it to do and looks great whilst doing it. Will definitely be buying another soon!
DJ BIKS Utah based Indian DJ · 1 review · Verified · Experienced 2024-12-09 ·
★★★★★
Just added a second Club Cannon…
I recently purchased my second Club Cannon CO2 gun for my DJ company, and the ordering process was a breeze. I placed the order right from my phone and opted for express delivery. To my surprise, the order was processed incredibly fast and arrived at my doorstep the very next day. The packaging was secure, and the product quality exceeded my expectations. Club Cannon continues to impress with its efficient service and top-notch products. Highly recommended!