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Beauty & Well-being

ColonBroom

110 reviews

4.0110 reviews
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About ColonBroom

Data updated
Website
colonbroom.com
Category
Beauty & Well-being
Location
United States · San Francisco
Status
Unclaimed
Last 12 months
110 reviews
Replies to negative
94% (17/18)
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Is ColonBroom legit?

ColonBroom (colonbroom.com) has a 4.0 out of 5 rating on OK.one, based on 110 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 77% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-10.

What people say

M
M. Kennedy · 3 reviews · Experienced 2026-07-27 ·

I haven't received my ColonBroom yet

I haven't received my ColonBroom yet so I really can't give you any information on my experience until I've actually tried this product

Reply from ColonBroom2026-07-28

Hello there, Thank you for your feedback! We appreciate you giving it a chance and hope your order arrives soon so you can begin your journey. 🙌 Best regards, ColonBroom Team

H
Holland · 1 review · Experienced 2026-07-28 ·

Simple and easy process

Simple and easy process. Excited to see if it works!

Reply from ColonBroom2026-07-28

Hey Holland, Thank you for leaving your feedback! We're so happy to hear you found the process simple and easy, and we appreciate you giving ColonBroom a try. If you have any questions along the way, we're always here to help. 🌿 Best regards, ColonBroom Team

D
Deb · 2 reviews · Experienced 2026-07-27 ·

What the F ..I cancelled this product…

What the F ..I cancelled this product and it took another $202.00 AGAIN from my credit card.. I havent received a product and this company scammed me for more money..im going to get ahold of the proper fraud company to get my money back

Reply from ColonBroom2026-07-29

Hi Deb, We're sorry to hear about your experience and understand how upsetting unexpected charges can be. We'd like the opportunity to review your case. Please contact us at [email protected] with your order details if you haven't already. Our team will carefully investigate what happened and assist you with your concerns as quickly as possible. Best regards, ColonBroom Team

L
Lanny · 1 review · Experienced 2026-07-23 ·

I have good expérience with colonbroom…

I have good expérience with colonbroom i recommandé

Reply from ColonBroom2026-07-29

Hi Lanny, Thank you for your review! We're so pleased to hear you've had a positive experience. Your recommendation means a lot to us. 😊 Best regards, ColonBroom Team

J
Jeff Finkelstein · 1 review · Experienced 2026-07-27 ·

Really easy yonorder

Really easy to order

Reply from ColonBroom2026-07-28

Hey Jeff, Thank you for leaving your feedback! We're so glad to hear you found the ordering process really easy. If you ever have any questions, we're always here to help. 😊 Best regards, ColonBroom Team

M
Mohamed Otsmane · 1 review · Experienced 2026-07-23 ·

I have good expérience with colonbroom…

I have good expérience with colonbroom i recommandé

Reply from ColonBroom2026-07-29

Hi Mohamed, Thank you for your feedback! We're delighted to know you've been enjoying your experience. We truly appreciate your support. 😊 Best regards, ColonBroom Team

J
Jody ann fletcher · 2 reviews · Experienced 2026-07-24 ·

The company has excellent customer…

The company has excellent customer service. My dealings with them were prompt and courteous. Would definitely recommend.

Reply from ColonBroom2026-07-28

Hey Jody, Thank you for leaving your feedback! We're delighted to hear that you had a prompt and courteous experience with our customer service, and we truly appreciate your recommendation. If you ever have any questions, we're always here to help. 🙌 Best regards, ColonBroom Team

M
Maria · 3 reviews · Experienced 2026-07-26 ·

Response to my issue answered quickly…

Response to my issue answered quickly and issue resolved!

Reply from ColonBroom2026-07-28

Hello Maria, Thank you for your feedback! 🌿 We’re glad to hear your issue was resolved quickly and that you had a positive experience with our support team. We appreciate you taking the time to share your experience. Best regards, ColonBroom Team

J
James · 1 review · Experienced 2026-07-27 ·

Easy site to use

Reply from ColonBroom2026-07-27

Hey James, Thank you for leaving your feedback! We're so glad to hear you found our website easy to use. If you ever have any questions, we're always here to help. 😊 Best regards, ColonBroom Team

G
Greg Kock · 8 reviews · Experienced 2026-07-23 ·

Easy to mix

Easy to mix , good flavor

Reply from ColonBroom2026-07-27

Hi Greg, Thank you for your review! We're delighted to hear you're enjoying the flavor and that it's easy to incorporate into your routine. We appreciate your feedback. 😊 Best regards, ColonBroom Team

c
customer · 4 reviews · Experienced 2026-07-26 ·

Results and I have recommended it…

Results and I have recommended it already.

Reply from ColonBroom2026-07-26

Hey there, Thank you for leaving your feedback! We're so happy to hear you've been pleased with your experience and that you've already recommended ColonBroom to others. If you ever have any questions, we're always here to help. 🌿 Best regards, ColonBroom Team

C
Clair Bondarewicz · 7 reviews · Experienced 2026-07-25 ·

Fraudulent company

Fraudulent company. Absolutely run. I emailed 6 times asking to cancel (I never signed up for a subscription but somehow they had me on one) and they just flat out wouldn’t respond until after they charged my card and told me they couldn’t do anything about it. Terrible customer service and the product didn’t work.

Reply from ColonBroom2026-07-28

Hello Clair, We’re sorry to hear about your experience and understand your frustration regarding your cancellation request and order concerns. We’d like to clarify that customers can choose between a one-time purchase or a subscription option at checkout, and we do not automatically enroll customers into subscriptions. Subscription details, including renewal terms, are displayed before completing an order. Please contact us at [email protected] with your order details, and our support team will be happy to look into your case and assist further. Best regards, ColonBroom Team

S
Stacey Carruthers · 3 reviews · Experienced 2026-07-26 ·

I don't like all the add ons

I don't like all the add ons, you advertise that all we need is colon room and then you try to sell us other products you say we need, why?

Reply from ColonBroom2026-07-27

Hi Stacey, Thank you for taking the time to share your feedback. We understand your perspective, and we appreciate you letting us know how you feel. Your comments are valuable and will be taken into consideration as we continue improving the overall experience. 🙏 Best regards, ColonBroom Team

A
Anthony Hardrick · 3 reviews · Experienced 2026-07-26 ·

Just wanted to get through the other…

Just wanted to get through the other offers

Reply from ColonBroom2026-07-27

Hi Anthony, Thank you for sharing your feedback. We appreciate your thoughts and will take them into consideration as we continue working to improve the experience. 🙏 Best regards, ColonBroom Team

S
Sara King · 3 reviews · Experienced 2026-07-25 ·

Second shipment looks completely different

My first shipment came quickly as the product does what it says on the tube! My appetite has reduced, im not craving sugar or binging anymore. My issue is the second shipment came and it looks nothing like the first. I have tried contacting the company via email however have had zero response. Unsure whether to take these capsules because I dont know why they look so different to my first lot.

Reply from ColonBroom2026-07-27

Hi Sara, Thank you for sharing your experience. We're glad to hear the product has been working well for you, but we're sorry about the concern regarding your second shipment. If you contacted us, could you please double-check that your email was sent to [email protected]? Also, please have a look in your Spam, Junk, and Promotions folders, as our replies can sometimes end up there. No need to worry—our team will get back to you and will be happy to address your questions about the product. 🙏 Best regards, ColonBroom Team

S
Scott Joy · 2 reviews · Experienced 2026-07-25 ·

Easy to navigate

Easy to navigate, good information

Reply from ColonBroom2026-07-26

Hey Scott, Thank you for leaving your feedback! We're happy to hear you found our website easy to navigate and the information helpful. If you ever have any questions, we're always here to help. 😊 Best regards, ColonBroom Team

E
Elaine Whitefeather · 2 reviews · Experienced 2026-07-23 ·

Great communication and problem resolution

Great communication, responsive to the issue and fast and fairly resolved!

Reply from ColonBroom2026-07-26

Hey Elaine, Thank you for leaving your feedback! We're delighted to hear that you had a positive experience with our communication and that your concern was resolved quickly and fairly. If you ever have any questions, we're always here to help. 😊 Best regards, ColonBroom Team

P
Paul Meredith · 1 review · Experienced 2026-07-19 ·

Where Nobody Knows Your Name

The checkout process wasn’t clear and I’d say purposely confusing. Ultimately, I didn’t know what I had ordered, and sure enough, there was a problem with my order. I had to quickly contact customer support and beg to get the unwanted items from my order. Separately, when customer service “confirmed” my order, they provided incorrect information. I had to send screenshots of my order back to them; they then confirmed I was right. When my order finally arrived, it didn’t look like what I was expecting. Overall the ordering process was confusing and seems like they’re more interested in hooking you on a subscription where the price will multiply by who knows how many factors in the future. For what the company obviously spends on ads and influencers they could shift some of that to actually supporting their customers and designing a good user experience.

Reply from ColonBroom2026-07-26

Hey Paul, Thank you for taking the time to share your experience. We're sorry to hear the ordering process was confusing and that you experienced issues with your order and our communication. We appreciate your honest feedback and will use it to help improve the experience we provide. 🙌 Best regards, ColonBroom Team

M
Mariel Arthur · 2 reviews · Experienced 2026-07-24 ·

Easy to use and fast

Reply from ColonBroom2026-07-24

Hey Mariel, Thank you for leaving your feedback! We're so glad to hear you found the experience easy to use and fast. If you ever have any questions, we're always here to help. 😊 Best regards, ColonBroom Team

k
kellypiner · 3 reviews · Experienced 2026-07-24 ·

Ease of ordering.

Reply from ColonBroom2026-07-24

Hey Kellypiner, Thank you for leaving your feedback! We're delighted to hear that you found the ordering process easy and convenient. If you ever have any questions, we're always happy to help. 🌿 Best regards, ColonBroom Team