Column Tax (columntax.com) has a 4.1 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 79% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 92% of negative reviews; 25 of them were added in the last 12 months. Last updated 2026-08-10.
Hi Kari - I'm sorry to hear that your tax return was rejected. Thank you for letting us know! I'm following up with an email directly to you now so we can help you resolve the issue and resubmit your return. Feel free to respond via email with any questions!
This year saved le a headache i filed my own taxes an it was easy an simple usually some9ne else does it for me ... thank you so much .... Now hopefully my firect deposit will be there soon enough ..
Jennifer Cable · 1 review · Experienced 2025-07-16 ·
★★★★★
I filed my tax return on 1/29/25
I filed my tax return on 1/29/25. I have not received my federal refund. No one from column has reached out. No letters, no emails. It’s impossible to get a human being on the phone. Today is july 16 and the wedsite STILL says processing. Its been almost 6 months & nothing.
Reply from Column Tax2025-07-18
Hi Jennifer - I'm sorry to hear that you haven't received your tax return yet. I requested your email address so I can look into your return and provide additional information directly. You're also welcome to reach out to us at [email protected]. We'll look forward to helping with next steps!
M
Matt · 2 reviews · Verified · Experienced 2025-04-11 ·
★★★★★
Intuitive Forms
Intuitive Forms
The forms Column Tax uses are convenient to fill out.
There are a couple which are nested a bit deep, but overall a great experience filing taxes.
Column Tax has restored my faith in the company by keeping in contact. I appreciate it so much and even though my refund has taken longer than expected it's okay. I like the fact that they kept in touch letting me know that it's a process. It's cool. Overall it was a very easy application, streamlined with easy instructions and the price was reasonable.
Your hard to contact I have worked more than one job it took forever to get through that I just went ahead and filed myself I'm pretty sure you all are rip offs thanks for nothing
Reply from Column Tax2025-05-06
Hi Krystal - I'm so sorry you didn't get the support you were looking for from Column Tax. If there's anything we can do to help support on your tax situation, feel free to contact us at [email protected]. We hope to be able to assist you next year, and we appreciate you sharing your feedback.
Worse tax service I've ever used. Didn't submit something correctly to the state. Then didn't even bother to get ahold of me to let me know they needed actual paper forms. 1/10. Would not recommend!
Reply from Column Tax2025-04-30
Hi there - I'm sorry to hear about your experience. I'm going to request additional information so that we can look into your case to remediate in any way we can, and to improve our process for the future. Feel free to reach out if there's anything else we can do to help.