Product received as stated
Product received as stated. Product was correct and all is working as it should now! Thank you.
About Consumers Plumbing
Data updated- Website
- consumersplumbing.com
- Category
- Home Services
- Location
- United States · Chicago
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 0% (0/1)
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Is Consumers Plumbing legit?
Consumers Plumbing (consumersplumbing.com) has a 4.8 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
I received what I ordered in a short…
I received what I ordered in a short period of time at a reasonable price.
I needed a replacement part for a Grohe…
I needed a replacement part for a Grohe shower fixture. While my current equipment is discontinued, there was a part that will work perfectly. The first offer was order a part that would be available in February.....OR search for other secondary market stock ....OR we have this item in stock......I went with the one in stock to avoid additional delay and hassle. So great to have options! Parking in front was a bonus, too! Thank you!
Fair prices and timely delivery of parts
I have a failing Williams wall heater and each year have to replace the same parts, sometimes more than once. I appreciate the availability of the parts I need and the quick delivery from Chicago to Redding, CA
Thank you so much for the Grohe that I…
Thank you so much for the Grohe that I ordered. I appreciated that you had a comparison of the model number of our Grohe faucet, nearly 20 years old, with what would work with it now. It's perfection! The order and delivery were very very simple. Took me 2 minutes to install. And much cheaper than what Amazon was offering because they didn't have the comparison of the model numbers.
They called to confirm the purchase as…
They called to confirm the purchase as it was shipped to a different address than the billing address. Shipped quickly.
Just what I needed.... Easy to order
Easy to order, fast delivery and good pricing.
Perfect product, imperfect delivery
The product was perfect! Easy to purchase and the team at consumer plumbing was super helpful. The issue we would give ZERO stars to is the shipping. First the company scheduled delivery for a Tuesday. I worked from home all day waiting for them and finally called at 4pm to have them tell me they didn’t have a driver and it wouldn’t be delivered. I should have not had to call to get this information. Horrible customer service. Then when it was finally delivered, they sent ONE GUY to deliver a 200 lbs cast iron radiator. He couldn’t do it so I a small woman had to go out and help carry it in. The driver was not kind and dropped the heavy package while carry in and I got mutiple injuries to my hands. We eventually had another person come and help us get it in. I paid $300 to carry and deliver this package? Cherry on top is the delivery driver was not a thankful person for help he so clearly needed. He assumed that we were supposed to be doing this and came off super rude in the process. We like consumers plumbing and would purchase again if you switch delivery companies. Horrible experience and service.
Kenny followed up and let me know that…
Kenny followed up and let me know that he was not getting any response from my builder on setting up a delivery date. It allowed me to intervene and correct that with the builder
The sales people
The sales people And your merchandise
Product was great cusumer plumbing got…
Product was great cusumer plumbing got an A+, but the shipping suck ass roadrunner and pace shipping freight never again will I do business with them.
This was a referral from my bldg…
This was a referral from my bldg engineer. The person on my initial call was so courteous and helpful. The order process was user friendly and when I made a second call to change to needing a delivery they offered next day. The price was fantastic.
From the order on line to taking…
From the order on line to taking delivery, no complaints here and would definitely do business again
Great pricing
Great pricing, and prompt service
Excellent
Everything was excellent. Nice, helpful woman on the phone, very swift delivery of exactly what i had ordered.
Product was “as described”.
Product was “as described”. Transaction was “real” and “easy”. Product was shipped quickly and arrived quickly, undamaged, and took about fifteen seconds to install. Price was a little steep…but I’m very satisfied.
two thumbs up!
The Burnham Cast Iron Radiator & Side…
The Burnham Cast Iron Radiator & Side Covers shipped very quickly, and was packaged & bubble wrapped extremely well to prevent damage. Very Happy, just need to get it installed now....
I’ve had such good experiences with…
I’ve had such good experiences with consumers plumbing. Even when I mistakenly said I’d pick something up, someone called me. I’d marked the order wrong and was so appreciative of the thoughtfulness and practicality….
They wouldn't deliver to my home…
They wouldn't deliver to my home because they won't go into driveways. Seems odd. Had to meet them in a parking lot and haul it from there myself.