For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Health & Medical

Contact Lens King Inc.

102 reviews

4.5102 reviews
Write a review

About Contact Lens King Inc.

Data updated
Website
contactlensking.com
Category
Health & Medical
Location
United States · Champlain
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
100% (10/10)
Do you own Contact Lens King Inc.? Claim this profile for free and start replying to reviews.

Is Contact Lens King Inc. legit?

Contact Lens King Inc. (contactlensking.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 86% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

J
Jerome Egan · 2 reviews · Experienced 2026-07-04 ·

great deal

great deal. easy process. my go-to. thanks

Reply from Contact Lens King Inc.2026-07-05

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

G
Greg Hink · 5 reviews · Experienced 2026-05-04 ·

Ordered multi-focal lens as prescribed…

Ordered multi-focal lens as prescribed by doctor. Lens arrived and were boxed correctly however lens power for close viewing was wrong. Compared to box labeled exactly the same from doctor direct. Customer service told me sometimes they get manufacturer defects and only offered half my money back. Buyer beware. In 30 years I never received a bad batch from a doctor directly.

Reply from Contact Lens King Inc.2026-07-05

Hi, I sincerely apologize if you received any defective contact lenses. Typically, an entire box of contact lenses is not defective. If a manufacturer suspects a full-box defect, they will generally request that the lenses be returned for testing. After reviewing your case, I can confirm that our Customer Service team followed our Defective Product Policy. They offered a refund for the contact lenses that had been opened and tried. Because the remaining lenses are still sealed and unused, we are unable to determine that they are defective and, therefore, are unable to issue a refund for those lenses at this time. You can review our full Return Policy here: https://www.contactlensking.com/returnpolicy.aspx. We appreciate your understanding, and please let us know if you have any additional questions.

c
customer · 3 reviews · Experienced 2026-07-02 ·

Fast and good price

Reply from Contact Lens King Inc.2026-07-05

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

T
Teresa · 2 reviews · Experienced 2026-07-02 ·

Processing fees

It would be nice to just have a price and forget the processing. Its so annoying. I came here already knowing there is a processing fee, but just giving me the price that is twice as much as listed would be so welcomed.

Reply from Contact Lens King Inc.2026-07-02

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

K
Kelley Sullivan · 4 reviews · Experienced 2026-07-02 ·

Quick and value.

Reply from Contact Lens King Inc.2026-07-05

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

J
Jan Gorsuch · 1 review · Experienced 2026-06-29 ·

Best company for contact lenses I have…

Best company for contact lenses I have ever dealt with!! Customer service is stellar!!Ordering process went so smoothly. Thank you Contact Lens King!!

Reply from Contact Lens King Inc.2026-07-02

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

M
MinaR · 1 review · Experienced 2026-07-01 ·

Order forms clunky and annoying

Filling out information on the website was very clunky and annoying - I uploaded the prescription then noticed where I had entered my birthdate previously was now blank so I had to re-enter that then the prescription upload disappeared and I had to redo that. Had to redo billing information too. Too much back and forth. Website needs updating.

Reply from Contact Lens King Inc.2026-07-01

HI. Thank you for your order and taking the time to provide your feedback. We apologize if you had difficulties with the website and feel it is was not easy to navigate. We do our best to keep it user friendly. Since we are always looking for ways to improve, please feel free to submit your suggestions to our customer service team who will be happy to forward it to our IT department. We appreciate your business and look forward to serving you in the future.

a
a happy customer · 1 review · Experienced 2026-06-22 ·

Easy to navigate the site

Easy to navigate the site, easy to upload my new prescription, and the sale price was great! Definitely a five-star experience.

Reply from Contact Lens King Inc.2026-07-01

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

S
Steve Mccollum · 3 reviews · Experienced 2026-06-30 ·

I've been using them for years and…

I've been using them for years and their service has been great.

Reply from Contact Lens King Inc.2026-06-30

Hi. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

R
Richard Alden Hines · 1 review · Experienced 2026-06-30 ·

clear and concise

Reply from Contact Lens King Inc.2026-06-30

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

G
Giovanni Di Sano · 1 review · Experienced 2026-06-18 ·

The lenses were easy to order

The lenses were easy to order. I had a question and I was answered immediately the next day. The delivery was quick. Thank you.

Reply from Contact Lens King Inc.2026-06-29

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

P
PJ · 2 reviews · Experienced 2026-06-27 ·

CLK is the best Contact Lens online…

CLK is the best Contact Lens online company in the U.S! I have purchased contacts from various online suppliers over the years, but the pricing and availability with CLK is superior to everyone else! Thanks for another great purchase experience.

Reply from Contact Lens King Inc.2026-06-29

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

M
M C · 6 reviews · Experienced 2026-06-26 ·

Great prices

Great prices. I have always ordered with them in the past.

Reply from Contact Lens King Inc.2026-06-29

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

A
Ashley R · 2 reviews · Experienced 2026-06-25 ·

Why $13 for shipping but you choose the…

Why $13 for shipping but you choose the slowest possible shipping method? The package costs $6 to ship, so you are essentially pocketing the extra money—instead of sending me my contacts with 2 or 3-day delivery, it’s taking 6-7 days. Ridiculous, I might as well pay extra at my local eye clinic to get them faster.

Reply from Contact Lens King Inc.2026-06-26

HI. Thank you for your order. I apologize you feel our shipping rates are high. All shipping rates are a flat fee from the carrier that is based on multiple factors such as: fuel, zone, weight, taxes, and freight related charges. We do work with the carriers on a daily bases in hopes they will lower their rates. We appreciate your business and look forward to serving you in the future.

K
KV · 11 reviews · Experienced 2026-06-24 ·

Processing fee is higher than the product's price

Update July 3, 2026. Contact Lens King sent me a 15% off coupon for 4th of July so I go back to my cart to take advantage, but they increased the price of the product by 50%. Unbelievable. What could be more shady than listing contacts for $18 and then charging a $38 processing fee at checkout. And this company openly admits they do it just to make their listing prices lower to fool their new customers. Shame on you for wasting my time putting in my prescription, Contact Lens King! So pathetic...

Reply from Contact Lens King Inc.2026-06-26

Thank you for your feedback. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future. Updated: I sincerely apologize for the price difference you experienced. As outlined in our Terms and Conditions, product prices are subject to change on a daily basis. As an authorized retailer, we are required to comply with manufacturer pricing policies. When you initially viewed the products, they were being offered at a Google Flash Sale price. Unfortunately, by the time your order was placed a few days later, that promotional pricing had ended, and the products had returned to their regular price. We understand how frustrating unexpected price changes can be and sincerely apologize for any inconvenience this may have caused. We appreciate your understanding, and if you have any additional questions, please don't hesitate to reach out.

R
Riz A. · 6 reviews · Experienced 2026-06-25 ·

Checkout was easy

Checkout was easy, 10% off code did not work and service is too high

Reply from Contact Lens King Inc.2026-06-26

HI. Thank you for your order and taking the time to provide your feedback. The reason the coupon could not be applied was your items were on sale. As the coupon stated: offer cannot be combined with existing sales and promotions. Also stated on our website: this item is on sale and not eligible for any coupons. A process fee will apply. We appreciate your business and look forward to serving you in the future.

P
Paula Walcott · 6 reviews · Experienced 2026-06-22 ·

The right fit for me!!!

The price is everything especially when you have 2 different prescriptions for each eye!!! Also, the turn around to receive by mail was excellent!! PW

Reply from Contact Lens King Inc.2026-06-26

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

A
Art · 4 reviews · Experienced 2026-06-25 ·

Contact Lens King always provides…

Contact Lens King always provides excellent service.

Reply from Contact Lens King Inc.2026-06-25

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

T
Tanya Johnson · 1 review · Experienced 2026-06-25 ·

Been using contact lens king for years…

Been using contact lens king for years my order is always handled and delivered quick never have any issues

Reply from Contact Lens King Inc.2026-06-25

Hi. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

M
Michael Hamori · 1 review · Experienced 2026-06-24 ·

Ordering my lens from Contact Lens King…

Ordering my lens from Contact Lens King has always been easy and delivery is fast. As a loyal customer, i wish that i could receive a loyalty discount which avoids me having to search for discounts each time i am ordering. Offering only a 15% initial discount for auto replenishment is of no real savings compared to other offers available, which i am finding every time i am reordering. Loyal customers should receive your best offer each time they order or subscribe.

Reply from Contact Lens King Inc.2026-06-24

HI. Thank you for your loyalty and providing your feed back. We do send out weekly coupons right to mobile phone or inbox. To receive our various discounts, please subscribe to our marketing channels. We appreciate your business and look forward to serving you in the future.