Coolie Nation (coolienation.com) has a 4.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
Their sales and design team was extremely responsive. They answered all my questions very quickly and helped me navigate the ordering process. Once I completed the order I received them extremely quickly and they are just as we planned! Overall, a great experience
Reply from Coolie Nation2026-08-06
Thank you, Heather, for taking time to leave a review; we appreciate your purchase and your support! We have a wonderful customer service team that always listens closely and responds to individual customer's unique needs. Please share our small business with your family and friends - www.facebook.com/thecoolienation/
Eva was great! She was prompt and knowledgeable. And the Koozies arrived a day earlier than expected and look great!
Reply from Coolie Nation2026-08-06
Thank you, Heather, for calling out Eva for her great customer service; you have made her day! And so glad to know you were pleased with your your custom-printed product. Please share our family-owned small business with your family and friends - www.facebook.com/thecoolienation/
Amazing customer support and very timely with responses and no problem hitting my delivery timeline. I would recommend Coolie Nation!
Reply from Coolie Nation2026-08-07
Thank you, Chris, for leaving a review for Coolie Nation and for recommending us too; so validating for our small business team! We are glad to know you received amazing customer service and that we hit your delivery timeline! Please share us with your family and friends - www.facebook.com/thecoolieation/
Ana was SO helpful and courteous. Her emails were tailored towards me and my order. Fantastic customer service!
The manager was nice to work with as well!
I’m shocked to get the notification my order shipped!!!
Fantastic customer service and turnaround!
Danyelle Barksdale
Reply from Coolie Nation2026-08-07
Thank you, Danyelle, for calling out Ana for her helpful and courteous customer service; we will let her know you did! We have a fantastic service team who pay close attention to each individual customer's unique needs to be sure you know how important you are to our small business! Please share us with your family and friends - www.facebook.com/thecoolienation/
Proof delivery was fast and selection was easy. I had a tight timeline and specific delivery needs, the team worked with me to make sure I was able to get my design delivered to me in time for my event. Great service, would definitely recommend!
Reply from Coolie Nation2026-08-06
Thank you, Alex, for taking time to let us know you received excellent customer service; so validating for our small business team! We strive to provide the best in service and quality custom-printed products to grow our business; we appreciate your support. Please share us with your family and friends - www.facebook.com/thecoolienation/
Working with Eva at Coolie Nation was an exceptional experience! I had a super quick turnaround order I needed. Eva not only designed exactly what I had in mind, but had it delivered in less than 24 hours. Will absolutely be using Coolie Nation in the future.
Reply from Coolie Nation2026-08-06
Super, Tess! Thank you for calling out Eva for her exceptional customer service; she will be delighted that you did! Located in NC, we can typically print and ship quickly when needed; much quicker than our overseas competition. Please share our small business with your family and friends - www.facebook.com/thecoolienation/
Thank you, Brian, for taking time to leave a review for our family-owned small business; we appreciate your purchase and your support! Please share us with your family and friends - www.facebook.com/thecoolienation.
Amazing customer service. And turnaround time was amazing. I wasn’t in any rush by any means and they arrived so fast and they look even better than I expected!
Reply from Coolie Nation2026-08-05
Wonderful, B! We love working on custom wedding coolies because the color, design and printing are just so important for these keepsakes. Thank you for trusting our small business with your order. Please share us with your family and friends - www.facebook.com/thecoolienation/
Collaboration and listening to my feedback made the final version proof exactly what I wanted.
Reply from Coolie Nation2026-08-06
Super, Aaron! Thank you for letting us know we listened and collaborated to get your final proof exactly to what you envisioned and wanted! So validating for our family-owned small business! Please share us with your family and friends - www.facebook.com/thecoolienation/
Great experience coordinating with Ana!
She was patient through all of my creation changes and had some great suggestions.
She went above and beyond!
Reply from Coolie Nation2026-08-05
Thank you, Cheryl, for calling out Ana for her great customer service; we will let her know you did (you have made her day, and perhaps her week!). Please share our small business with your family and friends - www.facebook.com/thecoolienation/
I asked for a variety of different colors. I received three, mostly orange.
Reply from Coolie Nation2026-08-10
Thanks for your feedback! It helps our business grow. I did want to look into this, I'm seeing after a variety of colors was discussed and production went with the 3 colors that best complimented your logo. We wanted to make sure you received a variety where your logo had good contrast with the coolie colors. Feel free to reach out to us at [email protected] let us know if you had a different color variety in mind.
J
Jean B · 1 review · Verified · Experienced 2026-07-28 ·
★★★★★
Great design
Great design, good experience working with Coolienation customer service, ordering was super easy, fast delivery! Price was a little high for a koozie.
Thank you. You gave me a second design option that was way better than I had in mind. The delivery was quick. I appreciate your great customer service!
Reply from Coolie Nation2026-08-04
Thank you, Jill, for letting us know you appreciated our great customer service and the second design we offered. Always glad to know a customer is satisfied! Please share our small business with your family and friends - www.facebook.com/thecoolienation/
D
Donna · 1 review · Verified · Experienced 2026-07-27 ·
★★★★★
Excellent customer service and…
Excellent customer service and excellent product. Thank you!
Reply from Coolie Nation2026-08-04
Wonderful, Donna! 'Excellent customer service and excellent product' is what we strive to offer to each of our valued customers! Please share our small business with your family and friends - www.facebook.com/thecoolienation/
F
First time customer · 1 review · Verified · Experienced 2026-08-03 ·
★★★★★
Ana at cookie nation went above and beyond!
Ana at cookie nation went above and beyond and was so wonderful to work with getting my ideas into reality !
Reply from Coolie Nation2026-08-04
Thank you, First-time customer, for calling out Ana for her above and beyond customer service; we will let her know you did! We love taking your ideas and turning them into reality. Please share our small business with your family and friends - www.facebook.com/thecoolienation/
Excellent design help from Ana with rapid email response
Reply from Coolie Nation2026-08-04
Thank you, Patricia, for taking time to let us know that Ana provided excellent design help and was rapid with her email responses - you have made her day! We appreciate your purchase and your support. Please share our small business with your family and friends - www.facebook.com/thecoolienation/
The koozies looked great and were delivered ahead of date promised. Everyone loved them.
Reply from Coolie Nation2026-08-04
Thank you, Luz, for letting us know your custom-printed coolies looked great and everyone loved them; so validating for our small business team! We appreciate your purchase and your support. Please share us with your family and friends - www.facebook.com/thecoolienation/
Easy process with a friendly staff. Highly recommended!
Reply from Coolie Nation2026-08-04
Great, Lee! Thank you for leaving a review citing our friendly customer service team and the easy ordering process. Please do recommend our small business to your family and friends - www.facebook.com/thecoolienation/
Tara - thanks for that succinct but powerful review! 'Easy! Quick! Accurate!' are hallmarks of our family-owned small business! So grateful for your support. Please share us with your family and friends - www.facebook.com/thecoolienation/
R
Ryan · 1 review · Verified · Experienced 2026-07-28 ·
★★★★★
Quick turnaround of product and design…
Quick turnaround of product and design was exactly as outlined in proof. Quality was great as well.
Reply from Coolie Nation2026-08-04
Thank you, Ryan, for letting us know you were pleased with our quick turnaround and that your design was exactly as outlined in your proof. Best of all, you were pleased with the quality of your custom-printed product! Please share our small business with your family and friends - www.facebook.com/thecoolienation/
