Coolstarco (coolstarco.com) has a 1.3 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 91% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 13 of them were added in the last 12 months. Last updated 2026-10-24.
They sent an order to just numbers in my address, no street address. They are showing it delivered and signed for? I have never signed for a tshirt order in my life. They obviously forged a signature of some sort and sent it to PayPal. It would even let me look at it. Lies lies!!! Horrible company!! Be leary!!!
I placed an order and never received it. They took my money via PayPal.
DO NOT PURCHASE. quality is crap and they will not let you return despite what it says. Horrible customer service.
Item was irregular, didn’t fit right, had crooked text and neckline. They would not let me return. Went back and forth numerous times - they wanted me to measure the item to prove it was crooked?! I did this and they said it wasn’t crooked ENOUGH to be returned. Would never buy anything again.
I ordered this shirt it looks NOTHING like this. The shirt color is WAY off from what they show, the quality is crappy like shien, the print is an iron on transfer that looks as though a 5 year old made the shirt. They DO NOT accept returns, despite what their policy says. Do not buy! You can search online (google) tons of articles proving they send counterfeit items!
The quality of the sweatshirt I ordered was subpar and looked nothing like the picture advertised. I sent multiple emails requesting to make a return per the website instructions but they would reply each time that shipping costs are the customer's responsibility and would not provide the address to make the return. I replied several times that I understood I would need to pay the return shipping cost and that I needed the address to make the return and they never sent it to me.
I ordered from Coolstar.co Turns out it’s this group. Surprisingly after a long wait ( about 6 week ) my order turned up. I opened the first item and it smelt so bad I nearly vomited. The quality is atrocious, several items had thread pulls and most would not even be fit for rags. I immediately contacted them via email to ask for a refund and a prepaid returns label. I received a reply telling me that I would have to pay for the return which they said would cost $40 plus the clothes needed to be in resale condition (despite them not being fit for sale !!! ) I tried again and this time received an offer of a 25% voucher of further purchases 🤔 yeah nah! I immediately took out a claim with PayPal and am waiting to see what the outcome will be.
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