Coverland

Hi Santos, Thank you so much for the review! We are thrilled to hear that your new floor mats fit perfectly and look great. It’s awesome to know they are providing that extra layer of protection for your carpet well beyond the stock mats, while giving your car a clean, fresh look. We truly appreciate your business and hope you continue to enjoy the upgraded ride!

Hi Paul, Thank you for your feedback! We are so glad to hear you are very satisfied with the quality and the final look. We completely understand your point about the backseat having quite a few pieces. Because we design our covers to ensure all your seats' functions like split-folding, armrests, and seatbelts still work perfectly, it can sometimes make for a more detailed installation process. However, we really appreciate your input and will share it with our design team to see how we can make things more streamlined in the future. Thank you for choosing Coverland, and enjoy the great new look!

Hi Mr. Bill, Thank you so much for the fantastic review! We are thrilled to hear that your new floor mats fit your Kona perfectly, look great, and most importantly are sooooo easy to clean! Keeping your vehicle looking sharp should always be that simple. We truly appreciate your support and your business. Enjoy the fresh ride!

Hi Ted, Thank you for reaching out and sharing your experience with us. We are sorry to hear that you are seeing condensation on your vehicle after the recent heavy rainfall, as we always want our covers to provide the best possible protection. A representative from our customer support team has reached out to you directly via email to look into this for you. Please feel free to reply to that message with the pictures you took so we can review them and find the right solution to correct this problem for you. We appreciate your patience and look forward to getting this sorted out!

Hi Vbabby G! Thank you so much for the review! We are thrilled to hear that your new covers look AMAZING in your new Bronco! There is nothing better than that perfect new car, new cover look. Enjoy the ride, and thank you for choosing Coverland!

Hi Yeimaru, Thank you for providing such detailed feedback. We are very sorry to hear that the seat covers did not fit your Fiat 500 correctly and that the design didn't account for your specific headrests, seat recliners, or armrest configuration. While we're glad you liked the quality of the material, it's clear we missed the mark on the custom fit you expected. A representative from our team has reached out to you directly to ensure your return and refund process goes smoothly, and to gather more details so we can look into what went wrong with our vehicle mapping for this model. We appreciate your patience and for helping us improve.

Hi Vick, We take all feedback seriously, but after searching our system, we were unable to find any order details under your name. We previously reached out to you via Trustpilot requesting more information to help identify your account, but we have not yet received a reply. Without these details, we cannot verify this as a genuine customer experience or investigate your claims about our warranty support. Integrity is very important to us, and we want to help if there is a real issue. If you are a customer and need assistance, please reply to our information request through Trustpilot or reach out to us directly with your order number so we can look into this for you.

Hi Joe, thank you for sharing your experience. We are glad to hear the seat backs fit great, but we’re sorry to hear the driver’s seat bottom isn't meeting your expectations. Since the driver’s seat gets the most use, a precise fit is essential. A representative has reached out to you directly to help troubleshoot the fitment or look into a replacement for that bottom cover. We want to make sure your entire interior looks and feels exactly the way you expected!

Hi Glen, thank you so much for the high recommendation! We are thrilled to hear that your seat covers are holding up great and meeting your expectations. We appreciate you spreading the word enjoy the ride!

Hi Richard, thank you for the feedback. We’re glad to hear you like the seat covers, but we sincerely apologize for the oversight with the elastic strap. We take Quality Control very seriously, and it sounds like this one slipped through the cracks. A representative has reached out to you directly to arrange a replacement for that seat cushion cover. We want to make sure every part of your order is sewn to perfection and stays securely in place. Thanks for bringing this to our attention!

Hi Steve, we are very sorry to hear that you are unhappy with the two-piece design and the fitment of your covers. We understand that your main goal is protecting your original seats for future resale, and it’s disappointing to hear that you feel that is being compromised. Our covers are designed to be secured tightly to prevent movement and protect the upholstery underneath. A representative has reached out to you directly to troubleshoot the installation of the seat base and ensure everything is anchored properly. We want to make sure your vehicle is fully protected as intended.

Hi John, first we want to wish you a belated Happy Birthday, and we sincerely apologize for the frustration with the defective zipper. We understand how disappointing it is to find a flaw in a gift, and it’s clear our initial response regarding the warranty timeframe didn't meet the level of service we aim for. A representative has reached out to you directly to resolve this and ensure you get a replacement with a working zipper. We value your support of American business and want to make sure you can enjoy your birthday gift as intended.

Hi Paul, we appreciate you taking the time to provide such detailed feedback. We are thrilled to hear that our customer service team was quick to respond and helpful, but we are very sorry that the fitment required professional alterations. We take your specific measurements like the 2.5" on the headrest very seriously, as we are always looking to refine our patterns for a true 'factory' look. A representative has reached out to you again to follow up on your experience and to discuss the back seat covers before you attempt that installation. We want to ensure the rest of your project goes much smoother!

Hi Nick, thank you for the fantastic review! We love hearing that your friends and passengers think they are factory seats that is exactly the 'perfect fit' we aim for. We’re thrilled that you’re enjoying the look and feel of your new interior. Thanks for choosing us to protect your vehicle!

Hi Thomas, we are very sorry to hear about the issues you’re experiencing with your seams. This is certainly not the 'high-end' experience we strive to provide, especially within the first year of use. We apologize if there was any delay in our initial communication providing timely support is a top priority for us. A representative has reached out to you directly to honor your warranty and get this resolved immediately. We stand behind our products and want to make sure your interior is properly protected.

Hi Dan, we are sorry to hear that your covers aren’t staying in place as they should. Our covers are designed for a snug, non slip fit, and it sounds like there may be a fitment or installation issue that needs to be addressed. A representative has reached out to you directly to troubleshoot the installation and ensure your covers are properly secured. We want to make sure you are 100% satisfied with how they look and perform.

Hi Jaison, we are very sorry to hear that you are having a difficult time with the installation. We want every customer to feel confident in their purchase, and we certainly don't want you to feel frustrated. A representative has reached out to you directly to provide support. We are committed to making sure your covers are installed correctly and securely so you can enjoy the quality you expected.

Hi Willie, thank you for the feedback! We’re glad to hear you are happy with the quality of our products. We appreciate your support and hope you enjoy your new covers!

Hi Pat, thank you for the wonderful review! We are so glad to hear that the color match was a success and that the ordering process was easy for you. More importantly, we hope your ankle is healing up well! You made a great point about warming the covers up that's a pro tip that definitely makes the material more pliable and easier to work with. We appreciate your patience and your support. Enjoy the new look!

Hi William, thank you for the glowing review! We take a lot of pride in our fast shipping and responsive support team, so hearing that we were able to quickly assist you is great to know. We are also thrilled that the quality of your covers exceeded your expectations. We appreciate your support and are glad we could make the process smooth for you!