Always a pleasure to work with
Always a pleasure to work with. Always excellent service!
About Condominium Rentals Hawaii
Data updated- Website
- crhmaui.com
- Category
- Travel & Vacation
- Location
- United States · Kihei
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 50% (1/2)
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Is Condominium Rentals Hawaii legit?
Condominium Rentals Hawaii (crhmaui.com) has a 4.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
A poor choice overall. Look elsewhere.
We stayed in Hawaii for a total of three weeks at 3 different rental properties. This rental from CRHawaii (HO318 - Hale Kai O Kihei 1 BR) was by far the worst one. The unit was poorly maintained, worn out, dirty and in my opinion, should not be on the market until significant improvements have been made. This is unfortunate because the property and the location are ideal for a visit to Maui.
Reply from Condominium Rentals Hawaii2020-02-25
Aloha David, thank you for staying with us and for your feedback on your recent stay. This has been acknowledged and addressed by our account managers and owner. Condo will be given the attention it needs and will be back up to par in no time! - Condominium Rentals Hawaii
The condo was as expected
The condo was as expected, but would have liked some basics such as salt/pepper, coffee filters, more soap onsite (or let renters know in advance). Was clean, mattress comfortable, and appreciated the great beach equipment (umbrella, chairs, etc) onsite. The grounds were great (including pool/jacuzzi), and beach beautiful. Hope to stay at SB resorts in future; will definitely recommend.
Sugar Beach
Sugar Beach: The BEST place on Maui to stay.Great condos, great location, great activities desk..and a Farmers Market just steps away off the beach . CRH sets everything up nicely: tell them what you want and they will get it for you: want a crock pot on your condo? BINGO. And Charla is the go-getter at the top of the chain there. Ask for her when you call!
Wonderful property...but beyond that
Wonderful property...but beyond that, communication was very good, staff was thoughtful and responsive, and every attempt was made to accommodate my requests.
Easy to talk with
Easy to talk with. All arrangements were accomplished on time. The unit was clean and about what we expected. Auto arrangements went great. No complaints
Our stay was wonderful
Our stay was wonderful. But, the checkout time was too early and the late checkout fee was unreasonable. It is better to negotiate a rate before you rent the unit.
This is a beautiful condo with all the…
This is a beautiful condo with all the amenities. Ocean view, sunsets, heated pool, hot tub, and long walks on beach, snorkeling and swimming. Just great!
Very disappointed in this unit.
Very disappointed in this unit. Carpet is light in color and horribly stained. Vacuum is filthy and smells up the unit with a smelly dirty sock smell! Kitchen faucet broke and we had no use of kitchen for a day. Bathroom shower needs to be regrouted as the white grout is holding a deep mold that I can't clean it, doors need replacement. Outside screen doors are nearly impossible to open or close. The living room wicker chairs are so uncomfortable and old they need to be replaced. We have stayed at Sugar Beach since the late 70's on and off. When we booked I mentioned that fact and as returning customers should, in my opinion be put in a nice unit. We booked in early May. We are so disappointed as we have loved this property for years! Have sent many friends and family here and now feel we were not given any consideration for our long standing friendship at the time of booking. I would suggest your booking agents actually see the units you use as we were sent a picture that shows none of the problems. Also, the inspectors of units need to look at more than the cleanliness of the units.... Try things out! A visual look is not enough! I've never written a review such as this and it's not easy. Hopefully many corrections will be made to unit 526 very soon so others will not be disappointed. Very sincerely, Christine and Richard Walsh
10 days in Maui
Unit 137 is awesome
Run down and dingy
The bed linens, quilt, is not clean. There were blood spots on it. The lighting was dark in the kitchen. The rug just needs to go. Overall, a bit run down.
Reply from Condominium Rentals Hawaii2020-02-26
Aloha Bernard, you stayed in a couple of different condos during your visit. Not sure which condo was not up to par as we would want to ensure this is dealt with. We hope everyone did enjoy their stay on Maui and we hope to see you back soon! - Condominium Rentals Hawaii
Quick and responsive to my requirements
Very satisfied
Initially our accommodations was difficult for our parents, but the condominium rental company definitely took care of our needs. I am already booking through them again.
Loved the condo and location
Loved the condo and location. Just bring supplies since it is limited.
The building was in a good location
The building was in a good location, parking was good, the grounds where kept immaculate. The unit was fairly clean except for some dead bugs in some of the drawers and as time went by we had to kill a couple of beetles and cockroachs (probably normal for the climate but a little unsettling). The unit was well equipped but unfortunately the sheets were torn. I told the rental company and they were replaced right away with new ones. They where very apologetic and overall the customer service was very good. The price was a bit high, but it was high season.
Overall the unit is very nice with a…
Overall the unit is very nice with a great view of the ocean, and everything you need to enjoy your stay in Maui. We have stayed in the same unit 3 times since 2017, and the sheets and towels should have been replaced after our first visit. They are in even worse shape now.
They were very thorough and everything…
They were very thorough and everything they had explained turned out perfectly. I would recommend them to anyone.
Unit 232 was a bit disappointing…
Unit 232 was a bit disappointing compared to others we've stayed in at Hale Kamaole. The lanai cupboard was locked when we got there - it too a few days to get access to the beach chairs and Parasol - and then they were rather old and worn out!! The unit is a bit run down - cleaning wasn't that great, either, especially shower door. I must say that that Eric was great to deal with, as was the lady who came to open the lanai door - delightful. We were moved to unit 110 for the last night - what a lovely contrast!! Immaculate, plus lots of little touches like shampoo, spices for cooking etc. - all the things we've usually expected in units since we first visited Hale Kamaole in 1983! I wish we'd been in 110 the whole visit. Still, we did have a wonderful time, I admit!!
I've used this services for many years
I've used this services for many years. Always works out well for us.
Location, Location, location!
A beautiful property, with, just the perfect location in paradise! It's six floors up and on the beach... We spent the mornings watching the sunrise, sipping kona coffee and watching the whales jump! Then walked the beach... lot's of boat and board rentals nearby. Also nearby is shopping, and lot's of restaurants. Kehei's central location means that side trips to the volcanos and Maui's beautiful scenic drives are closer. There is a wonderful Luau in nearby Wailea too! We would definitely return! Mahalo! Y'all! ;-)