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Electronics & Technology

CustomerBase

67 reviews

5.067 reviews
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About CustomerBase

Data updated
Website
customerbase.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
66 reviews
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Is CustomerBase legit?

CustomerBase (customerbase.com) has a 5.0 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 66 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

c
customer · 1 review · Verified · Experienced 2026-01-23 ·

They were very helpful and made the…

They were very helpful and made the process easy.

C
Craig-Big Island Spa Services · 1 review · Verified · Experienced 2026-01-20 ·

Two weeks ago it was just a thought of…

Two weeks ago it was just a thought of having a service that people could request service, I could manage the scheduling process, invoice, and bill the customer. One text over to AD-IQ got me in touch with Customer Base. The set up process over the phone made it easy for me to start the process of making my account to get me going. So far, I’ve been receiving nothing but awesome service, easy and just the way I needed.

J
Jeff · 3 reviews · Verified · Experienced 2026-01-16 ·

The girl was very helpful

The girl was very helpful in going through everything step by step. She made things very easy to set up. She was easy to understand and very knowledgeable. She set up my next appointment for someone to go over things in more detail on how to use the product. So far the company has been great.

A
Alleen Coleman · 1 review · Experienced 2025-12-22 ·

Jeffrey was absolutely Amazing

Jeffrey was absolutely Amazing. He stayed after the close of his business day to assist me with a problem I was having sending an invoice. We started 15 minutes prior to his close of business and he worked with me for about 25 minutes past his time to get off. His demeanor never changed. He remained professional and patient.

C
Chris Easterling · 1 review · Verified · Experienced 2025-09-04 ·

Ryle was very accomodating to all of my…

Ryle was very accomodating to all of my rescheduling of our appointment. Then when it came time to help me through the process, they were very helpful in getting me through all of the steps. Then after we were done, Ryle answered all of my questions I had and gave me contacts for my inevitable future inqueries. It was very easy and pleasant

C
CustomerBase is amazing · 1 review · Verified · Experienced 2025-08-25 ·

Customer

Your team has made starting our new business an enjoyable, reassuring process. They take the time to explain and walk you through everything and also follow back up to make sure I understand and like the products they have offered. I would highly recommend this team for all your needs.

K
Kerri McPherson · 1 review · Verified · Experienced 2025-04-01 ·

Pleasant Customer Service

I had a wonderful experience with Camila from CustomerBase support. She was incredibly kind, thorough, and patient throughout our entire interaction. She took the time to make sure all my questions were answered and went above and beyond to help resolve my issue. She emailed me links with all the info we discussed or that I had trouble with. It's rare to find such attentive and caring support these days—thank you, Camila!