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Travel & Vacation

Dayuse.com

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203 reviews

4.4203 reviews
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About Dayuse.com

Data updated
Website
dayuse.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
96% (22/23)
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About this business

Dayuse.com: Your day, your hotel experience.Book a room for a few hours or simply reserve access to the hotel’s pool, spa, or gym. Enjoy luxury amenities at up to 75% off the nightly rate, without the need for an overnight stay.Smart, flexible, and available in over 9,000 hotels worldwide.Discover more at www.dayuse.com

Written by the business, not verified by us.

Is Dayuse.com legit?

Dayuse.com (dayuse.com) has a 4.4 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 96% of negative reviews. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers find the booking process remarkably straightforward and frequently praise the friendly, helpful staff at partner locations. Many consumers note that having a clean, comfortable room for a few hours makes a massive difference during long travel layovers or after a cruise. However, some people mentioned experiencing frustrating logistical issues upon arrival. A few reviewers arrived at their chosen hotel only to discover that their reservations were suddenly cancelled or unavailable, leaving them stranded without a room and waiting in the lobby. Some customers also noted unexpected difficulties with room details or communication gaps.

Auto-generated from all reviews of this business. For reference only.

What people say

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kevin phippsUnited States · 2 reviews · Verified · Experienced 2026-07-30 ·

I reserved a stay online made a$7…

I reserved a stay online made a$7 prepayment very misleading cause seem like it was a deposit but when I checked in the hotel had no record of the $7 I paid when I reached out to dayuse they said I paid a booking fee wasn't a deposit that was never mentioned on site poor representation u live n learn never again so why does some hotels have a booking fee n others dont a booking fee should be a standard then

Reply from Dayuse.com2026-08-03

Hello, Thank you for taking the time to share your experience, and we're sorry to hear this left you with a poor impression of the booking process. We'd like to clarify: for this specific booking, the US$7 charge is an additional service/booking fee paid online at the time of reservation, not a deposit. Booking fees can vary depending on the reservation. This is stated on our website and also included in the confirmation email you received. Our free cancellation policy also specifically excludes pre-payment of this booking fee, which is noted on the site as well. If you'd like a full breakdown of the charge or have any other questions, please reach out to us directly at [email protected]. We're happy to walk you through everything. Best Regards, - LEILA

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RachelUnited States · 1 review · Verified · Experienced 2026-07-30 ·

Love this!

The booking process is really easy to use, the hotels are as advertised, maybe even a bit better, and a good value!

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Robert SinnUnited States · 4 reviews · Verified · Experienced 2026-07-25 ·

DayUse - Easy to Use

Dayuse is a great service to get short-term hotel rooms.

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Irina ZargarianUnited States · 1 review · Verified · Experienced 2026-07-28 ·

ease of use

ease of use, availability of day room, proximity to terminal 1, fair price, option for possible family room

Sir Shoaib SohailUnited Kingdom · 6 reviews · Verified · Experienced 2026-07-27 ·

The whole experience was excellent

The whole experience was excellent from start to finish. The customer service was outstanding from check-in, throughout our stay, right through to check-out. Every member of staff was friendly, welcoming, and professional. The secure underground paid parking was a great bonus, as it meant we didn’t have to waste time searching for a parking space. The room was clean, comfortable, and well-equipped, with air conditioning, fresh towels, and a hairdryer all provided. Overall, we had a fantastic stay and would definitely choose to stay here again. Highly recommended!

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Clinesha JohnsonUnited States · 1 review · Verified · Experienced 2026-07-27 ·

Booking was easy

It’s was easy booking

John PetrowskiUnited States · 4 reviews · Experienced 2026-07-26 ·

Booked at the Doubletree Raleigh-Durham…

Booked at the Doubletree Raleigh-Durham Airport, yesterday, July 26th. It was for 10am - 6pm. Get there, the hotel employee tells me they were all booked up so there's no room available. Then asked her manager if they have anything to do with Day Use. The manager confirmed they did partner with Day Use and I did have a valid reservation and apologized that they didn't have a room available. This was at 10:10am. They said they were sold out. Thankfully, the manager felt a bit bad for me, I politely stated "I would assume booking through Day Use would make that room not available for other's to book." I guess not. She told me to have a seat and they would do their best to have a room ready for me. Took just over an hour but they finally got me in. It was only due to the good graces of the manager, who was wonderful that I got a room. In any other situation I can imagine it going like this "yep, we see you booked through Day Use, no rooms available so we're sorry." Very dicey for me on whether I'd use them again. I mean, what's the point if I get to any hotel I booked and they tell me sorry, sold out, no room.

Reply from Dayuse.com2026-07-28

Hello, We're sorry about what happened at the Doubletree Raleigh-Durham Airport. Every Day Use booking is a confirmed reservation, and our hotel partners are required to honor it. A guest being told there's no room available, even after staff confirmed the booking was valid, is not acceptable and doesn't meet our standards. We want to understand exactly what went wrong on the hotel's side and make this right for you. Please send us a brief email to [email protected] with your booking details, and our team will follow up with the hotel directly and get back to you with an appropriate solution as quickly as possible. Thank you for your patience, and for giving us the chance to fix this. - Leila

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NICOLAS WEILERUnited States · 2 reviews · Experienced 2026-07-26 ·

Got to the hotel just to find out they…

Got to the hotel just to find out they wanted a100 dollar deposit on top of the 80 dollars for the room. Would have been nice to know that when I made the reservation

Reply from Dayuse.com2026-07-28

Hello, We are sincerely sorry to hear about your experience regarding the deposit upon your arrival at the hotel. We would very much like to understand what happened, but we do not have any information (booking number, hotel name) to investigate further. Could you please contact us by email at [email protected] with your booking number? This will allow us to examine your file in detail and take the necessary action. Best regards, Delphine

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Robert SinnUnited States · 4 reviews · Verified · Experienced 2026-07-25 ·

Easy Booking

It was very easy to book a hotel room and it is very inexpensive as Dayuse has deals for 8 hours at a hotel for under $100 before taxes.

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Cee CeeUnited States · 1 review · Verified · Experienced 2026-07-25 ·

Fast and efficient

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A JayUnited States · 1 review · Verified · Experienced 2026-07-25 ·

The Day Stay at this hotel was great

The Day Stay at this hotel was great. The staff were warm and friendly. I would recommend this hotel to anyone staying in the Chicago area.

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CalifornianUnited States · 3 reviews · Verified · Experienced 2026-07-25 ·

easy to use

easy to use, quick

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ShamounUnited States · 1 review · Verified · Experienced 2026-07-24 ·

It’s legit!

Spent a pleasant few hours with an air conditioned room to ourselves! Was skeptical but it all went very smoothly, just walked up and mentioned the reservation. Legitimately impressed and happy with the experience.

Arijit RoyUnited States · 1 review · Experienced 2026-06-24 ·

This is a complete scam

This is a complete scam. I booked an hotel (Holidav Inn) for 4 hours. First Davuse showed total cost is $129 with a bookind fee of $9. The $129 is to be paid at the hotel. I reserved. Then when I checked in, the hotel charged me $182 as they said, '1 can see vou have a reservation but you have to pay the regular 1 niaht charae'. I mentioned and showed the confirmation email and evervthing but they couldn't find any mention of paving any other rate or short time booking in their server. So I had paid the reqular fee for 1 night. Then after my stay, when I tried to complain Dayuse about this, I came to see they had written: there will be an extra $50 tax to be charged. Which thev never mentioned before booking Summary: DO NOT USE DAYUSE.COM, INSTEAD BOOK DIRECTLY TO THE HOTEL OR USE OTHER MAINSTREAM WEBSITES FOR A HASSLE-FREE EXPERIENCE. THIS IS NOTHING BUT JUST A SCAM

Reply from Dayuse.com2026-07-21

Hello Arijit, We are sincerely sorry for this disappointing experience at the Holiday Inn hotel. After checking on our end, we have successfully located your booking. The taxes, amounting to $49.74, which were not included in the final price, were clearly displayed during the booking process as well as on the price summary of your booking confirmation. We fully understand your frustration regarding this situation. Please know that our customer service teams are at your full disposal to assist our clients with their searches or with any procedures following an issue encountered during a stay. After checking our correspondence, we have not found any trace of contact from you via your email address. We invite you to contact us directly so that we can examine your file in more detail and provide you with the necessary assistance. Sincerely, The Dayuse Team

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RowlandUnited Kingdom · 20 reviews · Experienced 2026-06-14 ·

"Free" cancellation is not free

Booked hotel for day use in Paris with premise of free cancellation. As my plans changed and I didn't need the room anymore I came to cancel just to find out that there is 5euro admin charge which is not refundable. This information should have been VERY clearly stated when bookings are made, not when bookings are cancelled. As I am fed up of businesses hiding behind small print I am giving this site 1 star.

Reply from Dayuse.com2026-06-22

Dear Guest, Thank you for sharing your feedback. To better understand the situation, we have reviewed your account using your reservation number. After checking your details, we would like to provide an important clarification: No online payment: According to our system, absolutely nothing was paid online for your booking. No fees charged: Consequently, the €5 booking fee was not charged to you, and no payment was deducted. Your cancellation was therefore 100% free. We would also like to reassure you regarding our commitment to transparency: in cases where booking fees must be prepaid by credit card, the cancellation policy (stating that these service fees are non-refundable) is systematically and very clearly displayed on the screen before the final validation of the booking. We hope this clears up any misunderstanding and demonstrates our good faith. Our customer service team remains at your full disposal if you need any further assistance. Best regards, Delphine

Sebastiano SuraciItaly · 1 review · Experienced 2026-06-20 ·

Le booked reservation and hotel dont…

Le booked reservation and hotel dont accept. No efficiente customer service no refound

Reply from Dayuse.com2026-06-22

Dear Sebastiano, We are sincerely sorry that your experience did not go as you had hoped. Upon review, it appears that you booked a standard room for two people, along with a special request for a family room. Unfortunately, the hotel did not have the necessary availability to accommodate this type of request. Rest assured, our team is currently in touch with you via email to resolve this situation as quickly as possible. Best regards, Delphine

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Danielle ChapmanUnited Kingdom · 1 review · Verified · Experienced 2026-06-01 ·

Really wonderful to have this option on…

Really wonderful to have this option on a layover.

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DevinewiseUnited States · 5 reviews · Verified · Experienced 2026-05-30 ·

Something for everyone..

Something for everyone.. Dayuse Truly makes life easy..Bookings are accurate.. easy to cancel if one makes a mistake or if plans change..plus a wide range of alternative properties and prices. Competitors don't come close.

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Elizebeth GonzalesUnited States · 1 review · Verified · Experienced 2026-05-23 ·

The experience was amazing because of…

The experience was amazing because of the staff and the room details including awesome robes coffee drinks. The blankets!!! And the shower all were more than great👍

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PapillonItaly · 1 review · Verified · Experienced 2026-05-27 ·

Ease of use

Ease of use, once I found the site which is challenging