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Construction & Manufacturing

Dingmun

63 reviews

4.263 reviews
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About Dingmun

Data updated
Website
dingmun.com
Category
Construction & Manufacturing
Location
United States · Cleveland
Status
Unclaimed
Last 12 months
61 reviews
Replies to negative
100% (8/8)
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Is Dingmun legit?

Dingmun (dingmun.com) has a 4.2 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 79% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews; 61 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

V
Van Johnson · 1 review · Verified · Experienced 2025-09-13 ·

It was just what I wanted

It was just what I wanted. It looks great, so good I hate to walk on it. Every one loves it. Just be prepared to wait for it. Takes time to make it. Worth waiting for.

Reply from Dingmun2025-10-06

Hi Van Johnson, Thank you so much for your kind words! We’re thrilled that you love your order, it truly makes our day. We also appreciate your patience during production; we always aim to deliver quality that’s worth the wait! We hope to have many more chances to serve you again in the future. 💚 Best Regards, Handy

c
customer · 6 reviews · Verified · Experienced 2025-09-13 ·

pleased with items

Reply from Dingmun2025-10-06

Hi Steven! We’re so happy to hear that you’re pleased with your items. Your feedback means a lot to us. Thank you for choosing our shop! 💚

c
customer · 5 reviews · Experienced 2025-09-01 ·

Took too long to receive after…

Took too long to receive after ordering. Very hard to get wrinkles and buckles out of rug. Nice color and looks good in my garage

Reply from Dingmun2025-10-04

Hi, Thank you for sharing your feedback with us. We’re glad to hear you like the color and how the rug looks in your garage! We’re sorry to hear about the shipping delay and the wrinkles you experienced. Please feel free to reach out to us at [email protected] , and our team will be happy to share some quick tips to help smooth out the wrinkles and buckles more easily. We truly appreciate your support and look forward to making your experience even better. Best regards, Alex

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Richard Spano · 1 review · Verified · Experienced 2025-09-08 ·

The stickers turned out good

The stickers turned out good. The tracking for them wasn't that good, it didn't keep updating, but we got them is the main thing I guess.

Reply from Dingmun2025-09-30

Hi Richard, Thanks so much for your review! We’re really happy you liked the stickers 💖. Sorry about the tracking not updating smoothly — we’ll work on improving that for a better experience next time. Appreciate your support and we’d love to see you again on a future order

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DEBRA SUE HOOPER · 4 reviews · Experienced 2025-08-01 ·

This was such a smooth transaction from…

This was such a smooth transaction from start to finish. Emails were sent to notify that order has been placed & when order had been shipped (with tracking number). Even though the item came from China, the shipping time was surprisingly fast. Would highly recommend this seller.

Reply from Dingmun2025-09-28

Hi Debra, Thank you so much for the 5 star review! We are so happy to hear the whole process went smoothly. Even with international shipping, we still do our best to deliver quickly, so your feedback means a lot. We really appreciate your referral and look forward to serving you again soon!

J
Johnny Gray · 23 reviews · Verified · Experienced 2025-09-13 ·

This was a great experience as we…

This was a great experience as we worked together to design a great print. I was also shown the end result before printing.

Reply from Dingmun2025-09-28

Hi Johnny, Huge thanks for the wonderful review! It was a pleasure collaborating on your print—glad the design process and preview/proof gave you confidence before we went to print. We appreciate your trust and can’t wait to work with you on the next project!

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Levi Morris · 1 review · Verified · Experienced 2025-09-08 ·

Decals

Very pleased with my decals, shipping took longer than I expected but it wasn't clear that it was shipped from another country so customs delayed it a bit but overall I'm very pleased

Reply from Dingmun2025-09-25

Hi Levi — Thank you so much for your compliments! We're glad you like the stickers, and we're sorry for the problems you've had. We'll try to do better in the future. If you need any assistance, we're always here to help you via email at [email protected]. Thank you again for your patience and support!

S
Steven Ayers · 2 reviews · Verified · Experienced 2025-09-03 ·

Dingmun decal rugs

The decals on the carpet have nice colors.But the problem is that since I got it the carpet maybe 2 or 3 weeks ago they fold it when it's being delivered. It's not rolled, I still can't get the wrinkles out. I've tried everything so I probably won't order another one. Thanks again.

Reply from Dingmun2025-09-25

Hi Steven, Thank you for sharing your experience, and we’re truly sorry for the issue you experienced. We’ve just sent you an email with simple, step-by-step tips to smooth out the folds and wrinkles. Please feel free to reply to that email anytime — we’re here to help and will stay with you until everything looks great. Thanks again for giving us the chance to make this right.

C
Charles Dowell · 2 reviews · Verified · Experienced 2025-09-08 ·

I haven’t seen the item I ordered a…

I haven’t seen the item I ordered a month ago, I should have never ordered.

Reply from Dingmun2025-09-23

Hi Charles, We want to express our sincere gratitude for your understanding regarding the unexpected delay with your order #2075943 due to recent customs clearance changes. We recognize the frustration this has caused you, and we deeply apologize. To address this promptly, we have taken immediate action by sending you a direct email with more details and next steps. This is important to ensure we resolve the issue to your complete satisfaction. We truly appreciate your patience and continued trust in Dingmun. Should you have any further questions or concerns, please don’t hesitate to reach us at [email protected] . Our dedicated team is here to assist you.

J
Jacques Piche · 3 reviews · Verified · Experienced 2025-09-05 ·

Very good quality

Very good quality. Easy to install, Great service

Reply from Dingmun2025-09-20

Hi Jacques, Thank you for your kind feedback! We’re glad to know you’re happy with the quality and service. Your support means a lot to us. We look forward to serving you again in the future! 🙏

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Nik · 1 review · Verified · Experienced 2025-09-03 ·

Bought a cool rug for my man cave

Bought a cool rug for my man cave. Came from China in a reasonable amount of time and looks cool. Exactly what I needed and wanted.

Reply from Dingmun2025-09-18

Hi Nik, Thank you so much for your kind feedback! We’re really happy to hear the rug arrived in good time and is the perfect fit for your man cave. It means a lot to us that you’re enjoying it and that it turned out just the way you wanted. We truly appreciate your support and hope to serve you again in the future. Enjoy your new setup! Best regards, Amy

A
AfterHours Archery · 3 reviews · Verified · Experienced 2025-08-18 ·

The quality is fantastic

The quality is fantastic, Although I haven't installed the large ones, the small one look fantastic on my laptop and tablet.

Reply from Dingmun2025-09-10

Hi Afterhrs, thanks for the 5 star review! We are so happy with the quality and the small stickers look great. Since you haven't installed the large stickers yet, we just emailed you a quick step-by-step guide (surface prep, hinge method, and finishing tips) for a quick and bubble-free installation. Can't wait to see how the large stickers look—pictures are always welcome!

H
Harry Date · 1 review · Verified · Experienced 2025-08-22 ·

fast honest service

the person i gave it to was impressed,they gave your site to their customers

Reply from Dingmun2025-09-07

Hi Harry, Thank you so much for your amazing 5-star review! 💖 We’re so happy to hear the gift impressed and that you even shared our site with others — that truly means the world to us. As a token of our appreciation, we always have special offers for our valued customers. Just drop us an email anytime, and we’ll be happy to send you a personal discount code 🎁

t
tonya reay · 2 reviews · Verified · Experienced 2025-08-22 ·

My items were printed wrong so now I…

My items were printed wrong so now I can’t use them.

Reply from Dingmun2025-09-06

Hi Tonya, We are sorry to hear about your experience and truly understand how frustrating this must be. Our team has reached out to you via email to gather more details to resolve this issue quickly. Please rest assured that we always have a solution for our customers and we will do everything we can to make you happy. If you need further assistance, please contact us at any time at [email protected]. Thank you for giving us the opportunity to improve. 💙 Best regards, Amy

K
Kirby Oglesby · 2 reviews · Verified · Experienced 2025-08-18 ·

things came in a timely fashion &…

things came in a timely fashion & exactly what I ordered

Reply from Dingmun2025-09-06

Hi Kirby, thank you so much for the wonderful 5-star review! 💖 We’re really happy to hear everything arrived quickly and just the way you ordered. Your support means the world to us, and we can’t wait to serve you again soon! 🙌

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CliffBrumback · 2 reviews · Verified · Experienced 2025-08-09 ·

I’ve ordered from you guys twice and…

I’ve ordered from you guys twice and both times the product and customer service was fantastic! The overall experience was soured with six and seven weeks delivery time, to Georgia. You could improve your shipping.

Reply from Dingmun2025-08-30

Dear Clifflyspalnes, Hi Cliff, Thank you for your feedback and for being a returning customer. We’re truly glad to hear that you were happy with the product and our service, but we’re very sorry that the longer delivery times caused frustration. Sometimes international transit and customs procedures can add extra time to delivery, which we understand can be inconvenient. Please rest assured that our team is always monitoring shipments closely and doing our best to ensure your order arrives safely. For future orders, we also provide expedited shipping options — just reach out to our support team before placing your order and we’ll be happy to help. We value your continued support and will keep working to improve the shipping experience. Warm regards, Amy

M
Michael Bell · 3 reviews · Experienced 2025-08-21 ·

Sticker was good but just wouldn't…

Sticker was good but just wouldn't stick on the truck good it took some of the paint off the truck .so we just took it all the way off. Thanks

Reply from Dingmun2025-08-26

Hey Michael Thanks for sharing your experience! Sorry to hear the sticker didn’t work well with your truck and even pulled off some paint 😥. We really appreciate your feedback and will use it to keep improving. Thanks again for choosing us – we hope to give you a better experience next time 🙌. Best Regards, Aliee

D
David Lemon · 1 review · Verified · Experienced 2025-08-09 ·

The stickers turned out just like I wanted.

Ordering is easy , stickers turned out great ,everyone coming into my shop wants one!

Reply from Dingmun2025-08-25

Hi David, Wow, thank you so much for the amazing 5-star review! 🌟 We’re so happy to hear the stickers turned out just the way you wanted — and it’s awesome that everyone in your shop wants one too! That really makes our day. As a little thank-you gift, if any of your friends would like to order, just have them reach out to us first and we’ll send them a special discount code. It’s our way of saying thanks for sharing the love. 💖 We truly appreciate your support and can’t wait to make more stickers for you! Warm regards, Amy

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Dave Walker · 2 reviews · Verified · Experienced 2025-07-30 ·

Very cool rug additions to my music…

Very cool rug additions to my music room. Love the Fender guitar rug variations! I'll be adding more as I redecorate the room.

Reply from Dingmun2025-08-23

Hi Dave, Thank you for the 5-star review! We’re thrilled the Fender guitar rug variations are a perfect fit for your music room. When you’re ready to add more as you redecorate, we’re here if you’d like any sizing or style suggestions. Enjoy your new setup! Best regards, Aliee

D
David · 3 reviews · Verified · Experienced 2025-07-31 ·

Awesome folks at Dingmun

The folks at Dingmun were great and helpful. By far the best customer service I've encountered. Their product is top notch material and very detailed.

Reply from Dingmun2025-08-22

Hi David, Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with both our product quality and our customer service. Your kind words mean a lot to our team, and we’ll continue to do our best to bring you the best experience possible. We look forward to serving you again in the future — and if you ever need any custom requests, we’re always here to help! Best regards, Amy