Dr.Galen - Online Health Consultation (drgalen.org) has a 4.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 55 of them were added in the last 12 months. Last updated 2026-08-10.
Really helpful online service with good and prompt customer support.
Hi Daniel, Thank you for your kind feedback! We’re happy to hear you found our online service helpful and our support team prompt. We truly appreciate your trust and support!
Dr. Tatiana Atkins is a devil. She cheered on the death of Charlie Kirk online and she is employed by Dr. Galen. A bunch of devils these people are.
Hi Eric, Thank you for sharing your concern. We want to clarify that Dr. Tatiana Atkins is not employed by or affiliated with Dr. Galen in any capacity. Any claims suggesting otherwise are incorrect. We take these matters very seriously, as we are committed to maintaining the integrity and trust of our team and our patients. We encourage all users to verify information directly with us before drawing conclusions. Our focus remains on providing safe, professional, and compassionate care to all our patients, and we deeply regret any confusion caused by misinformation circulating online.
The attentiveness from the customer service that spoke with the doctor was amazing. I would recommend to anyone traveling and having to refill medication or with any medical problem. They seriously care about you. Thank you so much. Could not say enough kind words
Hi Emily, Thank you so much for your kind words! We’re thrilled to hear that our team could provide attentive and responsive support for your medical needs while traveling. Your recommendation means a lot to us, and we’re always here whenever you need assistance.
She's very warm, it doesn't feel like it's a business but that she cares more than just the illness and I really love that.
Thanks really for sharing your valuable feedback , reach us anytime for medical assistance
Friendly and consistent communication is maintained throughout the consultation and process.
Thanks for sharing
The only thing to improve is the platform I think. But everything is already great.
Everything works perfectly fine. Great team.
He was kind, compassionate, the experience was great. We did a zoom meeting and I was able to get the prescription I needed for myself and my daughter.
Dr. Usman and his staff is the best. They take the time to listen and understand what your issue is with empathy and patience before going any further. They also take the time to answer any questions or concerns you may have and bring clarity to your situation. I am always pleased and feeling better after a consultation with Dr. Usman and his team of professionals. Traci C.
This service really is fantastic. I forgot my medication in the UK and they were able to arrange for me to see an online doctor right away and provide the prescription for Greece. I have also previously used the service while in Argentina and for UK needs when unable to see my GP.
Dr. Galen provides the most bespoke, reliable, and professional medical concierge service that guides patients with unique needs to medical specialists who will communicate with the patient with open mindedness and respect for his needs and these specialists will prescribe when necessary the appropriate medicine or treatment plan. I can attest to this successful model, time in and time out. I only use Dr. Galen, I highly recommend it.
This platform helped me find a competent and trustworthy doctor who takes the time to properly understand my needs and arrange appropriate treatment when necessary. The support team are generally good. If you are from the UK and your doctor needs to prescribe you something, ensure you check in advance if they’re happy to do so via a handwritten prescription to post to you or via an electronic prescription system that’s valid in the UK such as Signature Rx, EEA Rx etc as the default prescriptions issued on the Dr Galen platform do not conform to the requirements for a valid UK private prescription. I brought this up a while ago when one of the UK doctors prescribed me a medication on the platform and the pharmacy refused the prescription as it was not valid - both myself and and the pharmacist emailed the platform at Dr Galen but they would not provide me with a fresh consultation or even ask the doctor concerned whether he could issue a paper prescription. I was never refunded etc so I am a little bit unhappy about that. However, all of my other dealings with the platform has been positive and I would recommend them, so long as you’re aware of the prescription issue in the UK. I’m hoping that by leaving this fair and balanced review, that it will compel the platform to look into this. However on a brighter note, I dealt with my usual Dr today and everything was smooth and the platform representative (Annie) was very prompt, helpful and professional.
I did like the communication and I did appreciate being, somewhat, kept in the loop - however, a full 11 hours did pass after attempting to speak with a progressional - mitigating circumstances were applicable but it isn’t sunshine and rainbows the other side, either! Eventually got in contact with a doctor for some support, which was helpful and, all grumbling aside, it was on the same day so I can’t complain too much.
Very helpful! Met all my needs! Easy site to use and very accommodating.
Very good customer support, first via the website or the app, then via WhatsApp. A real person, super-competent, guided me through everything. Appointment worked great as well.
Dr. Redi Kacerja was very professional. He showed concern. I highly recommend him
The appointment with the doctor was fast. And efficient and took care of all my needs.
Its a great experience. Love that I get the chance to help patients.
Very helpful doctor Im travelling eastern Europe it was Saturday and all other doctors were unavailable in my area. Very quickly seen to and very helpful with any questions and aftercare was excellent. Would highly recommend
Thank you so much for your kind words, Darren! We’re really glad we could be there for you when you needed help the most, especially while traveling. It means a lot to know you felt supported and cared for. We’re always here for you, anytime, anywhere. Wishing you safe travels and good health always!
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