DriverSupport | ONE (driversupport.com) has a 4.4 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 84% of reviews are 4 stars or higher and 3% are 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
What people say
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Paul M. DePace · 1 review · Verified · Experienced 2026-06-22 ·
★★★★★
Cleared up with minimal effort
Cleared up with minimal effort. Would appreciate better explanations of need and process
Reply from DriverSupport | ONE2026-06-29
Hi Paul,
Thank you for taking the time to share your feedback! We're glad to hear that DriverSupport helped resolve the issue with minimal effort on your part.
We also appreciate your suggestion about providing clearer explanations of why certain actions are needed and what to expect during the process. Feedback like yours helps us improve both our software and the overall customer experience.
If you ever have any questions or would like additional assistance, please don't hesitate to reach out to us at www.driversupport.com/contact. We're always happy to help.
Thank you for choosing DriverSupport!
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Carol Ann · 3 reviews · Experienced 2026-06-21 ·
★★★★★
I just signed up
Reply from DriverSupport | ONE2026-06-29
Hi Carol,
Thank you for choosing DriverSupport and for taking the time to leave a review! We're excited to have you with us and appreciate you signing up. We hope our tools help keep your computer running smoothly and make managing your system even easier.
If you have any questions or need assistance getting started, our team is always happy to help. Please feel free to reach out to us at www.driversupport.com/contact.
Welcome to DriverSupport, and thank you again for your support!
M
Mark · 4 reviews · Verified · Experienced 2026-06-21 ·
★★★★★
So easy
So easy, it went so smoothly
Reply from DriverSupport | ONE2026-06-29
Hi Mark,
Thank you for taking the time to share your experience! We're delighted to hear that everything was so easy and went smoothly. At DriverSupport, we strive to make optimizing and managing your computer as simple and hassle-free as possible, so it's great to know we met your expectations.
We truly appreciate your support and look forward to continuing to serve you. If you ever have any questions or need assistance, please don't hesitate to reach out to us at www.driversupport.com/contact.
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Charles Hill · 1 review · Verified · Experienced 2026-06-21 ·
★★★★★
Easy to use to execute
Reply from DriverSupport | ONE2026-06-29
Hi Charles,
Thank you for taking the time to share your feedback! We're delighted to hear that you found DriverSupport easy to use and that it helped you accomplish what you needed. Our goal is to make managing and optimizing your computer as simple and efficient as possible, so it's great to know we met your expectations.
We appreciate your support and thank you for choosing DriverSupport! If you ever have any questions or need assistance, we're always here to help at www.driversupport.com/contact.
I had been suffering on my January 2026 Dell Tower from the lack of Paperport. Then I installed a new scanner driver for my Brother MFC-L2710DW and what got installed as well?
Reply from DriverSupport | ONE2026-06-29
Hi James,
Thank you for sharing your experience! We're so glad to hear that you were able to get your Brother MFC-L2710DW scanner working again and that PaperPort was installed along with the updated driver. We know how important it is to have the software you rely on available, and it's great to hear things came together for you.
We appreciate you taking the time to leave a review and are happy DriverSupport could be part of getting your system back on track. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us at www.driversupport.com/contact.
Thank you for choosing DriverSupport!
I am so stressed right now. I can not even think right.
Reply from DriverSupport | ONE2026-06-29
Hi Nancy, we're very sorry to hear that you're feeling so stressed, and we're sorry your experience has added to that. At DriverSupport, we understand how frustrating computer issues can be, and we'd like the opportunity to help make things right. Please reach out to our support team at www.driversupport.com/contact, and we'll do our best to assist you as quickly as possible. We appreciate your feedback and hope we can improve your experience.
Thank you for your kind review! We're delighted to hear that you found DriverSupport easy to understand and easy to navigate. We work hard to provide a simple, user-friendly experience, and it's great to know that it made a positive impression. We appreciate your support, and if you ever have any questions or need assistance, we're always here to help at www.driversupport.com/contact. Thank you for choosing DriverSupport!
Still a bit uncomfortable of accuracy and understanding why screen response didn't always match screen example
Reply from DriverSupport | ONE2026-06-29
Hi Tobie,
Thank you for taking the time to share your experience with DriverSupport. We appreciate your honest feedback and understand your concerns about the accuracy of the information and the differences between the screen responses and the examples you were expecting.
We're always working to improve the user experience, and your comments help us identify areas where we can do better. If you'd like, our support team would be happy to review your experience and answer any questions you may have. Please reach out to us at www.driversupport.com/contact, and we'll do our best to assist you.
Thank you again for your feedback and for giving DriverSupport a try.
I found the online step be step instructions easy to follow
Reply from DriverSupport | ONE2026-06-29
Hi Gwynneth,
Thank you for taking the time to share your feedback! We're delighted to hear that you found DriverSupport's online step-by-step instructions easy to follow. Making the process as clear and straightforward as possible is something we strive for, so it's great to know your experience reflected that.
We truly appreciate your support and are grateful you chose DriverSupport. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us at www.driversupport.com/contact.
THEY ARE DOING WELL. THANK YOU VERY MUCH. KEEP IT UP.
Reply from DriverSupport | ONE2026-06-29
Hi John,
Thank you so much for your kind words and encouragement! We're delighted to hear that you've had a positive experience with DriverSupport. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We truly appreciate your support and look forward to continuing to help you. If you ever need assistance or have any questions, please don't hesitate to reach out to us at www.driversupport.com/contact.
I am trying to verify that any additional accounts are closed so that I am not unnecessarily paying for more than one account.
Reply from DriverSupport | ONE2026-06-29
Timothy, thank you for bringing this to our attention. We understand your concern about ensuring there are no duplicate accounts resulting in unnecessary charges. Our DriverSupport support team would be happy to review your information, verify any accounts associated with you, and help ensure everything is set up correctly. Please reach out to us at www.driversupport.com/contact, and we'll be glad to assist you as quickly as possible. Thank you for giving us the opportunity to help.
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Albert Lee Thomas · 1 review · Verified · Experienced 2026-06-18 ·
★★★★★
new will find out .just loaded it on my…
new will find out .just loaded it on my system
Reply from DriverSupport | ONE2026-06-29
Hi Albert,
Thank you for giving DriverSupport a try and for taking the time to leave a review! We understand you've just installed it and are still getting to know the software. We hope you'll have a great experience as you explore the features designed to help keep your computer running smoothly and optimized.
If you have any questions or need assistance along the way, our support team is here to help. You can reach us anytime at www.driversupport.com/contact.
Thank you for choosing DriverSupport, and we look forward to hearing how it works for you!
Hi Mike,
Thank you for taking the time to share your feedback! We're delighted to hear that you received extensive help and had a positive experience with DriverSupport. Our team is committed to providing thorough assistance and making sure our customers get the support they need.
We truly appreciate your kind words and your support. If you ever have any questions or need additional assistance, please don't hesitate to reach out to us at www.driversupport.com/contact.
M
Mark Richard Allum · 1 review · Verified · Experienced 2026-06-16 ·
★★★★★
everything was easy to do
Reply from DriverSupport | ONE2026-06-16
Hi Mark,
Thank you for taking the time to share your feedback! We're delighted to hear that everything was easy to do and that you had a smooth experience with DriverSupport. Our goal is to make optimizing and maintaining your computer as simple and straightforward as possible.
We appreciate your support and look forward to continuing to serve you. If you ever have any questions or need assistance, please don't hesitate to reach out to us at www.driversupport.com/contact.
d
david h wolfe jr · 1 review · Verified · Experienced 2026-06-16 ·
★★★★★
Ididnt know what I was doing but we got…
Ididnt know what I was doing but we got it done
Reply from DriverSupport | ONE2026-06-29
Hi David,
Thank you for taking the time to leave a review! We're glad to hear that, even though the process felt unfamiliar at first, you were able to get everything done successfully. At DriverSupport, we strive to make things as smooth and straightforward as possible, and we're happy we could help you reach the finish line.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us at www.driversupport.com/contact. We're always here to help!
I was not aware of the amount of junk files on my computer, hopefully get rid of it will speed up my Computer
Reply from DriverSupport | ONE2026-06-16
Hi Robin,
Thank you for sharing your experience with DriverSupport! We're glad the cleanup tools helped uncover the amount of unnecessary junk files on your computer. Removing those files can often help improve system performance and free up valuable storage space, so we hope you notice a faster and smoother experience.
If you have any questions or need assistance getting the most out of DriverSupport's optimization features, please don't hesitate to reach out to our support team at www.driversupport.com/contact.
Thank you for choosing DriverSupport!
Thank you for your kind feedback! We're delighted to hear that you found DriverSupport's service to be fast and accurate. Providing a smooth and reliable experience is always our goal, and it's great to know we met your expectations.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us at www.driversupport.com/contact.
Hi Cynthia,
Thank you for taking the time to share your experience! We're delighted to hear that DriverSupport was much easier to use than you expected. Our goal is to make keeping your computer optimized and up to date as simple and straightforward as possible.
We appreciate your feedback and are grateful you chose DriverSupport. If you ever have any questions or need assistance, please don't hesitate to reach out to our team at www.driversupport.com/contact.
Hi Monique,
Thank you for taking the time to leave a review. We're glad to hear your experience with DriverSupport was cut and dry and that we could provide a straightforward service for you. We appreciate your feedback and your support.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us at www.driversupport.com/contact.
Thank you for choosing DriverSupport!
I am just getting started, but so far - everything is going smoothly.
Reply from DriverSupport | ONE2026-06-15
Hi Cynthia,
Thank you for taking the time to share your experience with DriverSupport! We're delighted to hear that everything has been going smoothly as you get started. Our goal is to make optimizing and maintaining your computer as simple and effective as possible, and we're glad your first impressions have been positive.
If you ever have any questions or need assistance along the way, our team is here to help. You can reach us anytime at www.driversupport.com/contact.
Thank you for choosing DriverSupport, and we look forward to continuing to support your experience!