About Dr. Squatch
Data updated- Website
- drsquatch.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 97% (35/36)
Is Dr. Squatch legit?
Dr. Squatch (drsquatch.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-10.
What people say
I just really like their soaps
I just really like their soaps! 😊
Excellent product, fast shipping
Got exactly what I ordered, quickly, and I love the product. I can't go back to liquid soap after using these; they lather so smooth, rinse off easily (no filmy feeling that takes forever to get rid of) and smell amazing
Love the different soaps available and…
Love the different soaps available and themes.
Make the switch!
I have psoriasis and wanted to try a different type of soap. I am so glad I switched! These products are awesome! I recommend Dr Squatch to anyone who will listen!
They make my husband smell so good
They make my husband smell so good, and he loves the brand.
Dr. Squatch Guaranteed to Wash Your Problems Away
Dr. Squatch has the best soap I have ever purchased. The scents are extraordinary. The customer service is beyond my expectations. They get back to you right away.
Great variety
I really enjoy the different sent profiles and the fact that my skin isn't all dried out right after I get out of the shower.
Poor packaging
I ordered 2 items, one being a body wash. The bottle had arrived opened, and had leaked absolutely everywhere, the box was absolutely destroyed and drenched, so was the roll-on that I had ordered. I have contacted their customer support, but have not had a reply yet.
Hi Harvey! We’re so sorry to hear about this issue with the order. Our Squatch Care Squad cares deeply about making sure your orders arrive in the best state, and know we'll go ahead and keep your feedback in mind for the near future.
Awesome products
Awesome products, and when purchased through a "subscription", pricing is great too. Shipping is faster than Amazon, but, Customer Service can be aggravating due to slow response times... but they ALWAYS take care of the Customer.
Customer service second to none.
First of all, the products are fantastic. Yeah they maybe a bit pricey, but in my opinion, worth every penny! I also had an issue with an order where the parcel was damaged in transit, resulting in 2 items going missing. The agent I was dealing with (Marc) was great. Dealt with the request quickly and efficiently. Meaning the missing items were replaced and sent out to me. Couldn't be happier with the service provided. Keep up the good work.
Great company.
Dr. Squatch has some great products in great scents. Service is top notch.
Good experience with this company
Good experience with this company, although the Elf soap was REALLY STRONG!! Lol I would shop with this seller again.
I left you a long time ago
I left you a long time ago. I was a STEADFAST customer for some time. I talked about how great your products were, and I can say you gained a few Customers from that. Then I got a shampoo product with the bottle only 2/3 full and I reached out to your Customer Service email to give my feedback and to ask what to do. SILENCE. Then I bought your hand soap, to include the dispenser, you soon discontinued the product, and my dispenser was worthless and my money wasted. Your prices were already high, and I felt taken advantage of, and now I am done. I see your product in friggin' WALMART of all places. Nothing wrong with Walmart, I had to be in there to see, but I don't associate premium product with Walmart. In the end, you abandoned a loyal Customer (me), and went for selling to the masses. I don't take it personally, it's business. I just chose to take my business elsewhere.
We genuinely appreciate you taking the time to share your candid feedback with us. We are truly sorry to learn about your disappointing experiences, especially after being a loyal customer for so long. We understand your frustration regarding the partially filled shampoo bottle and the lack of a response from our customer service team. That is certainly not the experience we want for our valued customers. We also recognize your disappointment with the discontinuation of the hand soap and the feeling that your investment in the dispenser was wasted. We hear your concerns about our pricing and the availability of our products in different retail environments. We are actively reviewing our processes and product offerings based on feedback like yours to ensure we are meeting customer expectations and maintaining the quality you've come to expect.
Dr Squatch steps up subscriptions you may not know about
They signed me up for a subscription when I bought the items without a subscription. They charged my card again and when I asked them for a refund they denied me. Basically stating it was my fault that I didnt cancel the subscription that I had no idea existed. We have emailed them several times and they have only sent promotional emails back. 0/10 would not recommend buying through the website. If you like the products buy them through amazon or Walmart.
Hi Karina. We're sorry to hear about this experience, and we thank you sharing your review. Our team appreciates any and all feedback to enhance the Dr. Squatch experience, and know we'll go ahead and share it with the rest of the team!
Always a great experience with them
Always a great experience with them. The product is amazing and I enjoy using them. There has been some that just don't work for me but the company seems to be on top of complaints. I have only used their soap and deo for years now.
Awesome product
Awesome product, love it
Great product
Great product. Quick delivery
Fraudulent company
Fraudulent company - unnatural ingredients. They use a lot of marketing tactics to make their brand appear like it cares about using clean, natural ingredients. But their products are full of unnatural ingreidents such as " C1 77491" and "C1 77499" and "fragrance", and the list goes on. As soon as I opened both the fake soap and cologne I ordered I started getting a headache.
Hi Paul. We're really sorry for the issues caused by your order, and we thank you for sharing your thoughts with us. Our team of Squatchers appreciate any and all feedback to enhance the Dr. Squatch experience, and we’ll make sure to relay this back to them right away.
