For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Vehicles & Transportation

Eagle Leather

61 reviews

4.961 reviews
Write a review

About Eagle Leather

Data updated
Website
eagleleather.com
Category
Vehicles & Transportation
Location
United States · Lakewood
Status
Unclaimed
Replies to negative
100% (1/1)
Do you own Eagle Leather? Claim this profile for free and start replying to reviews.

Is Eagle Leather legit?

Eagle Leather (eagleleather.com) has a 4.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

C
Customer Nadine · 2 reviews · Experienced 2023-07-12 ·

I love the friendly service I get from…

I love the friendly service I get from Eagle Leather. There is always a knowledgable representative around to answer any questions you might have.

Reply from Eagle Leather2023-08-15

Thank you for sharing your positive experience with us! We're thrilled that you appreciate our friendly service at Eagle Leather. Providing knowledgeable assistance is one of our top priorities, and we're here to answer any questions you may have. Your support means a lot to us, and we look forward to continuing to serve you with the same level of excellence.

S
Sara Rae · 1 review · Experienced 2023-06-24 ·

Quality and Communication

Great communication, from time of purchase all the way to delivery. Vest fits a 10yr old boy perfectly, great quality. Will purchase again in the future.

Reply from Eagle Leather2023-07-17

Thank you for sharing your feedback with us. We're delighted to hear that you had a positive experience with our communication and delivery process, ensuring a smooth experience from the time of purchase to delivery. We're also thrilled to know that the vest you purchased for the 10-year-old boy fits perfectly and meets your expectations in terms of quality. We appreciate your support and look forward to serving you again in the future.

C
Cassie · 1 review · Experienced 2023-06-13 ·

They called me to confirm my delivery…

They called me to confirm my delivery preference and I received shipping updates every step of the way. I appreciate such attentive and conscientious customer service for something as simple as a gift card. My husband loves shopping at Eagle Leather and now I understand why.

Reply from Eagle Leather2023-06-23

Dear Cassie, Thank you so much for your kind words and for taking the time to share your positive experience with Eagle Leather. It's fantastic to hear that our commitment to clear and consistent communication throughout the delivery process resonated with you. Our team strives to provide this level of attentive and conscientious service to all our customers, no matter how big or small the order is. I'm thrilled to hear that your husband enjoys shopping with us, and I'm equally delighted that we've earned your approval too. We look forward to continuing to meet and exceed your expectations in the future. Thanks again for your support, it truly means a lot to our team! Best Regards, Damien Heenan, Director of Operations, Eagle Leather

D
David Kosmatka - CMS · 2 reviews · Experienced 2023-05-26 ·

Great products!

Great products, great service!

M
Mary Starr · 1 review · Experienced 2023-05-11 ·

Jacket was exactly what I wanted

Jacket was exactly what I wanted! Like the other guy said Great Company! Great price! Great service! It came so quick and was just.... PERFECT!!! Thank you!

J
Jared McArthur · 1 review · Experienced 2023-01-11 ·

Great price, great gear, great company

Great price, jacket came in on time. Super pleased with this entire experience

Reply from Eagle Leather2023-05-07

Dear Jared, Thank you for taking the time to leave us such a glowing 5-star review! We're thrilled to hear that you had a great experience with our company, and that you were happy with the price and quality of the gear and the timely delivery of your jacket. We always strive to offer competitive pricing and high-quality products, so it's wonderful to know that we're meeting those goals. If you have any further needs in the future, please don't hesitate to reach out. We appreciate your business! Regards, Mike Toursal Owner, Eagle Leather

M
Mark Sawyer · 2 reviews · Experienced 2022-12-28 ·

Great prices and the service is nothing…

Great prices and the service is nothing short of outstanding! Many thanks!

Reply from Eagle Leather2023-05-07

Dear Mark, Thank you for leaving us such a wonderful 5-star review! We're thrilled to hear that you're happy with our prices and that our service met your expectations. Providing outstanding service is one of our top priorities, so we're glad that we could deliver that to you. We truly appreciate your business and hope to continue to serve you in the future. Please don't hesitate to reach out if you need anything else. Many thanks to you as well! Regards, Mike Toursal Owner, Eagle Leather

A
Andrew Felser · 1 review ·

Great customer service great product…

Great customer service great product (Rancher vest)

Reply from Eagle Leather2023-05-07

Dear Andrew, Thank you for taking the time to leave us a wonderful 5-star review on Trustpilot! We're thrilled to hear that you had a great experience with our customer service and that you love your Rancher vest. We always strive to provide top-notch customer service, so it's wonderful to know that we met your expectations. The Rancher vest is one of our most popular products, and we're glad that it lived up to your expectations. If you need anything else in the future, please don't hesitate to reach out. Thank you for choosing us! Regards, Mike Toursal Owner, Eagle Leather

S
Scott Ash · 2 reviews ·

The vest fits exceptionally and with…

The vest fits exceptionally and with the capability to adjust via velcro is perfect for all my needs. The leather, stitching, and presentation are all superior to other suppliers I have used. Definitely a new returning customer!

Reply from Eagle Leather2022-02-05

Scott, Thanks for your business, and most importantly Thank you very much for your feedback and your 5-Star review. Sincerely, Mike Toursal/President Eagle Leather

D
Dee · 1 review ·

You guys have always been good to me

You guys have always been good to me. In the store, there has never been judgment as I am a 60 something gal. Younger salespeople tend to look at older folks as a pain in the ass but not your folks. Plus, you guys have good quality products that I can trust. Thank you for being there for us that love to ride.

Reply from Eagle Leather2022-02-05

Dee, First of all, thank for your business, and most importantly thanks for sharing with the world your experience us, so thanks for your 5-Star review. Sincerely, Mike Toursal/President Eagle Leather

E
EmRo · 11 reviews ·

Great!

Mike always writes "Great!" to start the emails to you. That's basically what it is. They have great merch at reasonable cost and great customer service. I would not hesitate to do business with them again.

Reply from Eagle Leather2022-02-05

EmRo, Thanks for your business, and, that's right, I love anything great! Greatness is what I live for, what I stand up for, what I would fight for, and what keeps me working hard every day. Thanks for this feedback and for this 5-Star review. Sincerely, Mike Toursal/President Eagle Leather

A
Anne White · 1 review ·

I usually do not write reviews as I …

I usually do not write reviews as I have not generally gotten service good enough to rave about. However, my experience with Eagle Leather on every level was exceptional. Ordering,shipping,speed with which my vest I ordered was packaged and sent to me. I could not have gotten it any faster and I didn't pay any extra for this wonderful service. I knew sizing was not accurate in the Leather world and ordered my vest accordingly. It fits perfectly and the leather is so soft. It was exactly what I was looking for. Thank you Eagle Leather!

Reply from Eagle Leather2021-10-27

Anne, We know a lot of people are like you when it comes to writing a review, so it means a lot when people like that write one. Thank you so much for that wonderful review.

P
Peter Hamilton · 1 review ·

The Only Place You Should Buy Leather

This company is amazing! I have bought a couple jackets from them, they ship the same day and I received them within two to three days. I called to confirm sizing and they physically measured each jacket I was considering. We had to return the wife's jacket for a smaller size and the return process was seamless and fast.

Reply from Eagle Leather2021-10-07

Peter, Thanks for this amazing review. I appreciate your business and appreciate the detailed review and the 5-Star rating even more. I am so grateful for having such a great team of people who are so dedicated to doing exceptional work every day. Sincerely, Mike Toursal/President Eagle Leather

R
Robert · 1 review ·

Great product but size was an issue

Great product but size was an issue. Specifically, considering the size I ordered (7X), I expected it to be a bigger for the size ordered. I think you need to order a few sizes above what you normally wear for the leather jacket that I bought. Packaging was excellent I might add.

Reply from Eagle Leather2021-10-07

Robert, Thanks for this product review. I appreciate the reason you gave us about your size issue. Please contact our store if you want it bigger than what you ordered. We may have a few bigger size options available. Because sizes above 5XL are almost nonexistant in motorcycle gear, we make them in our own brand in a few styles. here is a link to the 7XL, 8XL, 9XL, and 10XL. https://eagleleather.com/pages/search-results-page?page=1&rb_filter_option_6f6cb72d544962fa333e2e34ce64f719=7X-Large%7C8X-Large%7C9X-Large%7C10X-Large Sincerely, Mike Toursal/President Eagle Leather

W
Wanda Michelin · 1 review ·

Great service

Company had hard to find product at great price. Also great customer service which is hard to find these days!

Reply from Eagle Leather2021-10-07

Wanda, Thanks for this 5-Star Reviews. I am glad to know that you like our customer service and great prices. We are committed to doing the very best of what we can. I appreciate your business. Sincerely, Mike Toursal/President Eagle Leather

A
Alan Burch · 1 review ·

Earned my business

Quality product, shipped same day and arrived a few days earlier than expected. They stayed in touch while in delivery. A short lived problem with the discount code but the young lady on the phone fixed it within a couple minutes. Great job guys...thank you! I would do it again. Alan Burch

Reply from Eagle Leather2021-10-08

Alan, Thank you for the great review. I am glad we were able to take care of you and solve the discount code problem. Sincerely, Damien Heenan Director of Operations Eagle Leather

m
micheal duncan · 1 review ·

Present for Granddaughter

I wanted to find a good all around weather jacket for my granddaughter. Found this jacket at two other online stores. After ordering and waiting more than three days, my money was refunded. No jacket in stock. Disappointed I began my search again. That is when I found Eagle Leather. They had the jacket I wanted and it was on sale! I called to confirm. The representative that assisted me was very friendly and helpful. She verified the jacket was in stock and told me the order would go out that day. The jacket was delivered as promised and my granddaughter loves it. I will definitely buy from this store again.

Reply from Eagle Leather2021-10-08

Michael, thank you for the great words. I am glad we were able to take care of you and your granddaughter loves it. Damien Heenan Director of Operations Eagle Leather

R
Robert Thomson · 3 reviews ·

Helmet accessories

I broke my inner sun shield for my Bell Mag 9 helmet while on a trip. Shopping online, EL had one in stock and on sale. I ordered and it arrived in original packaging the day after I got home. Price was great, shipping fast and communication was excellent. I will do business with them again.

J
James Camarillo · 2 reviews ·

Fast friendly service!

This was my first purchase from Eagle Leather. I was looking for some nice leather boot straps for my Durango Frontiers and found a pair through their online store. The sales team were very friendly and responsive, and made sure my order was shipped out quick. They kept prompt email correspondence and provided tracking along the way. The item received was as advertised on the website. The quality of the leather is good, and the steel chain is solid. The Indian head medallions give my boots the character I was going for. I would order from them again in the future.

T
Thom Fermstad · 1 review ·

Online Vest Purchase

The vest I got was of excellent quality for the price I paid. The whole process was done online from ordering to the notifications I received from Eagle Leather about shipping.