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Vehicles & Transportation

Easy Auto

65 reviews

4.865 reviews
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About Easy Auto

Data updated
Website
easyautoonline.com
Category
Vehicles & Transportation
Location
United States · Cleveland
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
0% (0/3)
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Is Easy Auto legit?

Easy Auto (easyautoonline.com) has a 4.8 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

c
customer · 4 reviews · Experienced 2025-09-27 ·

Do not waist your time with them

Do not waist your time with them. They will lie to you run your credit and drop and try to sale you a care for a high mark up on blue book value that won't last you a year. I have worked with them several times first got a car which never had heat and they refused to fix it till the motor blew on it, leaving us the only option to get another vehicle from them that didn't last 8 months before it died and they refused to work with us then so have spent the last year pay on a loan for a car we no longer have because they even refused to fix it. No do to things changing went to try and work with them again do to lack of options and after a 3 weeks of back and forth I did everything they said and trying to get a can am that was going to be my everyday driver and I did everything they wanted but last minute no we can't work with you . So completely dishonest, with no ability what so ever to tell you the truth and refused to work try and fix a situation that they are solely responsible for. If you get a vehicle threw them I have you only need it for a short term

J
John · 2 reviews · Verified · Experienced 2025-09-18 ·

Work with Jesse great crew.

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Peggy · 1 review · Verified · Experienced 2025-09-15 ·

Colby was super helpful and had all the…

Colby was super helpful and had all the information we needed.

m
matthew justin armes · 2 reviews · Verified · Experienced 2025-06-05 ·

They got us on the road

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Lawrence · 1 review · Verified · Experienced 2025-09-05 ·

Everyone was so nice and they help me …

Everyone was so nice and they help me understand step by step the things I needed to know on the purchase of my vehicle

S
Sharon · 2 reviews · Verified · Experienced 2025-09-01 ·

Jessica worked hard to get me approved…

Jessica worked hard to get me approved I have custody of my grandkids and needed away to take them to school. I appreciate the friendly people that works there. Thank you again you don’t realize the stress you tooked off of me, now I go out and worry about bout anything.

T
Teena Case · 5 reviews · Verified · Experienced 2025-09-03 ·

It's went Smooth and easy

It's went Smooth and easy . And the Staff was very nice. I have bought 4-5 Vehicles from Easy Auto , I have never had a problem with any of the Cars from Easy Auto . So Thank you for always helping me get a Car .

A
Antonio Espey · 1 review · Verified · Experienced 2025-09-02 ·

Needs met, Nothing but love

Thanks for the patience and the follow up to make sure all went well:

R
Robin · 2 reviews · Verified · Experienced 2025-09-02 ·

It was a totally different experience

It was a totally different experience. They didn't keep you there all day, went over all the details one by one. Stopped and asked if I had any questions during the process. Very friendly environment. Definitely will be going back if I need another vehicle in the future.

A
Ava Thompson · 1 review · Experienced 2025-09-01 ·

best car showroom

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Shan Wallace · 1 review · Verified · Experienced 2025-09-04 ·

Great experience

D
David · 1 review · Verified · Experienced 2025-08-28 ·

Easy auto was fast to act and meet the…

Easy auto was fast to act and meet the needs that I had, quick affordable down payment.

J
Justin · 1 review · Verified · Experienced 2025-09-03 ·

What is needed when I needed it with a…

What is needed when I needed it with a good group of people

I
Irvin M. · 1 review · Experienced 2025-08-24 ·

Easy Auto made the process stressful

Easy Auto made the process stressful, with hidden fees and poor customer service

J
Jodi · 1 review · Verified · Experienced 2025-09-01 ·

Excellent customer service!

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Nouvaintz Edouard · 4 reviews · Experienced 2025-09-01 ·

The employees are extremely generous…

The employees are extremely generous and professionals

T
Thomas · 1 review · Verified · Experienced 2025-08-25 ·

Great friendly sales team and great vehicles

I've been dealing with easy auto for 13 years and every vehicle I've gotten from them is been great and their staff members are great people to deal with

H
Howard W Mobus · 2 reviews · Verified · Experienced 2025-09-01 ·

Easy auto is the best!

We selected easyauto for two reseans, the first was past experience with them and thay treated us right. So it comes down to fare business standards. The selection of vehicles was a fare cross of manufacturers. With fare market value.

J
Jeffrey Lira · 1 review · Experienced 2025-08-29 ·

This is my 2nd purchase with Easy auto

This is my 2nd purchase with Easy auto and I couldn't be happier. The team listened to.my wants and needs and made it happen for me once again! Jesse was super friendly and informative thru the whole process. Customer service is just top tier, all the guys stood and all shook hands with me on my way out the door! 👌

L
Leatte · 1 review · Verified · Experienced 2025-08-25 ·

We originally bought a Ford escape…

We originally bought a Ford escape which had some engine issues, and we took it back on day 7 to exchange the vehicle. They made it right, but I just feel that they charge enough to buy a new car, but they sell used cars that almost always have some sort of issue