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Home Services

EasyKeys.com

200 reviews

4.3200 reviews
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About EasyKeys.com

Data updated
Website
easykeys.com
Category
Home Services
Location
United States · Charlotte
Status
Unclaimed
Last 12 months
115 reviews
Replies to negative
70% (23/33)
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Is EasyKeys.com legit?

EasyKeys.com (easykeys.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is good. 81% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 70% of negative reviews; 115 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

B
Brian Poty · 2 reviews · Verified · Experienced 2025-07-07 ·

i didn't like the tracking experience

H
Herman · 22 reviews · Verified · Experienced 2025-07-07 ·

They got the keys right.

M
Mark Nelson · 2 reviews · Verified · Experienced 2025-06-06 ·

I needed some keys for the garage

I needed some keys for the garage. I got them and tried them, which didn't work. I contacted them and uploaded a photo of the original key and the lock. Furthermore, I was sent replacements, which worked after putting WD-40 in the lock. Great job!

立即解决

我的 2 个用过的文件柜中有一个贴错标签,因此最初提供的替换钥匙无法插入锁中。 Easy Keys 提供了如何为员工提供图像以验证是否提供了不正确的空白的说明。不到一周,新钥匙就被退回,并且与其他钥匙一样,根据刻有的锁码可以完美使用。

M
MICHAELA MANNE · 1 review · Verified · Experienced 2025-07-02 ·

The customer staff was very helpful in…

The customer staff was very helpful in ordering the keys we needed. Thank you!!

J
Joseph White · 3 reviews · Verified · Experienced 2025-06-24 ·

You solved a problem for me in a very…

You solved a problem for me in a very expedient manner.

C
Corey J. Abrams · 1 review · Verified · Experienced 2025-07-03 ·

Super responsive & helpful!

J
Jennifer · 4 reviews · Experienced 2025-07-17 ·

Lost keys solution

I lost my keys for my camping trailer... I called a locksmith and he said he doesn't deal with trailers but if I unscrew the handle of the door behind that will be a code... And sure enough there was a code and a name of a company. I looked them up and I was able to find my replacement key and it was shipped to me within days. I'm impressed!!

K
Katy with construction · 1 review · Verified · Experienced 2025-07-01 ·

Easy and quick to receive

It was so easy to go in and enter the number to the lock on our filing cabinet, order it and receive it quickly. The pricing was reasonable. The website was user friendly. If I ever need more keys when I have a missing key this is definitely the place I'll order from.

M
MS. M. MATTHEWS · 1 review · Verified · Experienced 2025-07-02 ·

SO PROFESSIONAL

SO PROFESSIONAL. GREAT! WILL BE BACK!!

M
Mike Sasser · 4 reviews · Verified · Experienced 2025-07-02 ·

EasyKeys.com always has what I need!

EasyKeys.com always has what I need and their name says it all. They make it easy to find, order, and receive exactly what you need. I have ordered from EasyKeys.com multiple time and will continue to do so for my key needs!

V
Valued Customer · 2 reviews · Verified · Experienced 2025-07-02 ·

Fast reliable service

C
Carolyn Bell · 1 review · Verified · Experienced 2025-07-02 ·

Great service

Keys search on line was easy. New keys came quickly and work well. Great service!

K
Ken Lord · 1 review · Verified · Experienced 2025-07-02 ·

lock

key fit in lock

D
David Smith · 1 review · Verified · Experienced 2025-06-18 ·

The keys fit and worked great.

The keys fit the file cabinet with out issue. Although with the exchange rate a bit costly, but I am happy with the order.

S
Steve Miley · 2 reviews · Verified · Experienced 2025-07-01 ·

Just the knowledge and many varieties.

W
William Green · 1 review · Verified · Experienced 2025-06-27 ·

Keys look right but dont work

The keys appear to be the right profile but none of them work.

Reply from EasyKeys.com2025-07-14

We understand your frustration. We strive to provide a seamless experience for our customers, and it's disappointing to hear that you encountered an issue with the keys. We would like the opportunity to fix the issue! Help us, help you – send us photos of the keys that aren't working along with photos of the lock faces to [email protected] so we can identify the issue. Regards, Easykeys Team

A
Ashley · 1 review · Experienced 2025-07-11 ·

Don’t overnight anything & pay the…

Don’t overnight anything & pay the shipping because you won’t get it overnight & they won’t make it right. Terrible customer service.

Reply from EasyKeys.com2025-07-14

Thank you for your feedback. We understand your frustration, but we’d like to clarify that your order was placed on a Friday, and the estimated delivery time shown at checkout was "within 1 business day." The package was delivered today (Monday), which is within that timeframe. We do not offer Saturday delivery, and this was explained during our chat earlier today. While we always aim to exceed expectations, we also strive to be transparent about our shipping policies. We're here if you have any further questions or concerns. Regards, Easykeys Team

F
Fran Van Blargan · 2 reviews · Verified · Experienced 2025-06-27 ·

Lost package

When I contacted Easy Keys and informed them that my order tracker said that it was delivered, but I hadn't received it they replaced the product within a day. Thank You for the prompt service!

M
Mike Whisler, Beach Components,California · 2 reviews · Verified · Experienced 2025-06-26 ·

I requested a copy of a key broken in half just from a picture I

I requested a copy of a key broken in half just from a picture of it, and when the first copy did not work they immediately took corrective action, overnighted another copy, which I really needed to open a fireproof cabinet containg important items. Thank you, EasyKeys..!!