Mateo was very helpful informative
Mateo was very helpful informative, a great help ,great communication skills and explained what we didn’t understand
About eHealth Medicare
Data updated- Website
- ehealthmedicare.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 50% (2/4)
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Is eHealth Medicare legit?
eHealth Medicare (ehealthmedicare.com) has a 4.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
What people say
Isaak was helpful,knowledgeable
Isaak was helpful,knowledgeable, and polite
I would rather not rate anything until…
I would rather not rate anything until after I have used it at least once
Robert McGhee did a fantastic job
Robert McGhee did a fantastic job. He was professional, courteous and thorough.
JAHMEL WILLIAMS WAS A VERY HELPFUL…
JAHMEL WILLIAMS WAS A VERY HELPFUL PERSON. HE WENT OVER THE DETAILS AND ANSWERED MY QUESTIONS.
Smooth as silk
Very helpful, was done quickly, I'm very happy
Easy to understand,the information was…
Easy to understand,the information was great
The first representative that contacted…
The first representative that contacted me failed to follow her email appointment. The second representative was able to complete my application. Waiting for approval.
Reply from eHealth Medicare2026-07-15
Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F
Valeree Devine at eHealth was Amazing!
Valeree Devine was incredibly knowledgeable and helpful. She helped me navigate some complex choices.
Great representative!
The representative, Adrian Johnson was very helpful. He was knowledgeable and understood my needs. He was friendly and easy to talk to.
My advocate was very nice and patient!
The lady that signed me I was
The lady that signed me I was very professional, friendly and thorough. She did a great job.
Highly recommend eHealth
The agent, Robert Gray, who assisted me with my supplemental insurance was knowledgeable, professional and patient. I strongly recommend eHealth Medicare for your insurance needs.
I have been trying to log in to my…
I have been trying to log in to my account for two week, and I couldn't. I called numerous times and to more than 30 advacates and still couldn't login to my account. It's like a mop, gingser; boluing, no care, no knowledge, no respect. Still couldn't login. Please help me to depart from this ugly company.
Reply from eHealth Medicare2026-07-15
Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F
It was helpful and very understandable!
Ease of the process & very informative
everything was awesome we ve worked…
everything was awesome we ve worked together before!
My agent was personable
My agent was personable, knowledgeable and comprehensive. He answered all my questions and took the time to explain everything in plain English. I understood everything he was saying when we were finished. I'm looking foreword to working with him!
☆Questions explained
☆Responsive ☆Answered my questions ☆Explained each step ☆Gave contact information
So far so good!
Reply from eHealth Medicare2026-07-15
Thank you for your positive review and for sharing your experience with eHealth Insurance Services Inc. We're thrilled to hear that you are satisfied with our services! Your feedback is extremely important and helps us continue to deliver the best possible service to all our members. eHealth is a licensed insurance Agency and advisor. We are ready to provide support when you need it. Should you have any more questions or need further assistance, please feel free to contact our Member Loyalty team at 1-844-964-1713, TTY 711. Our hours of operation are from 5 AM to 6 PM PST, Monday through Friday. We look forward to serving you again!